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Endless Guidance Reviews 248

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TrustScore 4 out of 5

3.9

Gift Shop
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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their quality and value. Many people highlight the beautiful presentation of items, often arriving gift-wrapped and exactly as pictured. The team is frequently described as helpful, friendly, and knowledgeable, making the shopping experience pleasant. However, some people were dissatisfied with the delivery service and their orders. There are mentions of items being smaller than expected, arriving broken, or not arriving at all, even after extended periods. Some customers also reported issues with customer service, experiencing slow responses, automated replies, or a lack of follow-up regarding their orders.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting the high grade and quality of... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the speedy express delivery,... See more

Order

Customers had ambiguous experiences with order. While some reviewers reported positive outcomes, such as... See more

Quality

Users describe positive interactions with quality. Many customers praise the high-grade crystals, noting... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the kind, considerate, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of the crystals from this shop are by far the best value for money I have experienced in my time of crystal collecting. Arrive in beautifully gift wrapped condition and look exactly as sho... See more

Rated 5 out of 5 stars

Team are very helpful on the live chat. Crystals arrived exactly as pictured in reasonable time with free delivery service. I will order spiritual decor from here again in the near future. Ps thank yo... See more

Rated 5 out of 5 stars

Bought a large Himalayan salt lamp. Beautiful lamp, the plug unfortunately was broken in transit but a replacement was sent out the next day. I communicated with Megan throughout my transaction who I... See more

Rated 5 out of 5 stars

I ordered the crystal advent calendar reduced from £170 to £85 so quite expensive, then I read the reviews and panicked! I emailed the company as the gift was obviously time sensitive , I ordered it S... See more

Company details

  1. Gift Shop

Written by the company

Endless Guidance offers premium one of a kind crystals, a huge collection of small and unique crystal gift ideas & spiritual decor!

Contact info

3.9

Great

TrustScore 4 out of 5

248 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Underwhelming

Took weeks to arrive! Was very underwhelmed when I opened the package. Very expensive for a small box. The pictures make it look bigger and better

May 4, 2026
Unprompted review
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Rated 1 out of 5 stars

Disappointed

Didn't get tracking number received no help Didn't get what i order scam it came wet and broken after 2 months of me emailing with this terrible company now trying to get refund or money back please don't order from this company

March 10, 2026
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Rated 1 out of 5 stars

Website/store is a scam.

Website/store is a scam.
Made a purchase a month ago ... e-mailed them several times saying I have not received my order.

In that time I have only received one e-mail reply back (10 days ago) stating they would investigate, but have yet to receive any follow up.

March 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Labradorite crystal rose is…

Labradorite crystal rose is magnificent, a very good grade with bright beautiful and colourful light reflecting flashes. The customer service on the endless guidance websites live chat are very kind and considerate with offering me the opportunity to select the individual piece I wanted and the product was delivered next day, so all round an amazing service.

February 6, 2026
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