Eneba is one of the best platforms in the market today. However, in terms of costs and availability of items, the competition is becoming extremely fierce. All together, a good experience from star... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am very upset because I bought a lot of gift cards from ENEBA, but the company didn/t want to support me yesterday by returning my money paid for 2 gift cards 300 euros with keys without validity fr... See more
Company replied
I tried to buy Kerbal Space Program a little cheeper. It worked perfectly, but there were some problems with payments, most likely from my side, but could 95% recomend. You could also check out Green... See more
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Company details
About Eneba
Written by the company
Eneba is the fastest-growing marketplace for gamers, where verified merchants provide you games and top-ups for the best prices available.
Verified vendors
Sellers onboarded under the strictest criteria with consistent quality monitoring
Secure checkout
Partners with the largest global payment providers
Available support
Fast, reliable help through online supportExperiencing issues?
Please create a ticket explaining the issue you’re facing or question you have by contacting our Support Team. Contact supportContact info
Lithuania
- support@eneba.com
- eneba.com
Got a Question?
4.3
Excellent
294K reviews
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Really easy to buy games and other…
Really easy to buy games and other stuff really cheap. Very easy to use, and very fast delivery
April 27, 2026
Very good when we experience problems
Very good when we experience problems, the Eneba admin immediately responds quickly, thank you Eneba
April 26, 2026
All good and nice
April 27, 2026
Worked flawlessly and instantly
Worked flawlessly and instantly, good service! Great price too
April 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
''Not enough balance or cashback…
''Not enough balance or cashback spending limits are applied, choose other payment method"
April 26, 2026
Reply from Eneba
Hello there,
Thank you for your review. Thank you for your feedback. We would like to clarify that our cashback program is legitimate, but it does have specific limitations and conditions for use. Since you provided an email when submitting your review, our Support Team has already reached out to you and asked some additional information.
Please make sure to check your inbox (and spam/junk folder just in case) and reply to our Support Team so we can assist you further.
EDIT:
I am still waiting for your reply. Please respond to my email when you have a moment.
Kind regards,
Ruby, Team Eneba
game is cheap and key delivery was fast
April 26, 2026
Reply from Eneba
Hello there,
Thanks for taking the time to reach out to us.
On rare occasions, there can be a mix-up on the sellers side and issues with key activation occur, however we're ready to help you have this resolved and support team is always standing by to work them out.
Since you have provided me here with your e-mail address while creating your review, I have just reached out to you by creating a ticket for you, so make sure to check your inbox and get back to me whenever you have the ability to do so.
EDIT:
I am still waiting for your reply. Please respond to me when you have a moment.
Kind regards,
Ruby, Team Eneba
Serial was a used one
Serial was a used one. I paid 38 Euro. I can't play the game because of your fault. But I have to contact Steam... And wait for their reply. Worst webshop ever
April 26, 2026
Reply from Eneba
Hi, the Eneba Team here!
Your experience truly matters to us, and we always want to make sure you receive the best possible support. Since you left your email address in the review, we contacted you directly by email.
We’re also happy to let you know that the issue has been resolved. Please check your inbox and spam folder when you have a moment, as we’ve sent you more details there.
Best,
The Eneba Team
Great selection and excellent pricess
The prices are excellent and the cash back is a nice touch that makes you want to purchase more.
April 26, 2026
The product was already used.
April 26, 2026
Reply from Eneba
Hello there,
Thanks for taking the time to reach out to us.
On rare occasions, there can be a mix-up on the sellers side and issues with key activation occur, however we're ready to help you have this resolved and support team is always standing by to work them out.
Since you have provided me here with your e-mail address while creating your review, I have just reached out to you by creating a ticket for you, so make sure to check your inbox and get back to me whenever you have the ability to do so.
EDIT
We have not received a response from your side in a while. Kindly make sure to check your email inbox and reply to your ticket with the requested information, so that we could investigate your case and help out!
Warm regards,
Team Eneba
Best website to buy a game.
Best website to buy a game key. Great price, great service.
April 26, 2026
Unprompted review
Scam
Got the code for Europe but it says it doesn't work in my region, tried on multiple accounts and also gave my friends code to try it but same error. Got scammed twice by you guys but now I know I should avoid you. Well I gotta update my review cuz you said the issue has been resolved but it hasn't actually, I got my money back the first time this happens, I buy the same game again but from a different seller and the one that said EUROPE ONLY and still doesn't work on europe..
April 26, 2026
Reply from Eneba
Hello,
Thanks for taking the time to reach out to us.
On rare occasions, there can be a mix-up on the sellers side and these issues happen, however we're more than glad to help you have this resolved and our customer support team is always standing by to work out such issues, which by the looks of it you have already contacted!
And based on your ticket, I can also see that the situation has been fully resolved, with a solution being provided as well, which is great to hear! We will continue to work just as hard, if not, put in even more effort, into making sure that such occurrences would not happen in the future. Thus, providing you with the opportunity to leave some positive feedback!
EDIT
Thank you for updating the review, this is something that we will check right away.
Our team has contacted you through the same ticket, so kindly check it out and reply when you will be able to.
2nd EDIT
We have not heard back from you in some time. Please make sure to respond to your ticket with the requested details so we can look into your case and assist you!
Warm regards,
Team Eneba
Trustworthy-secure-fast deliveries best…
Trustworthy-secure-fast deliveries best ksa site to buy all my xbox stuff
April 26, 2026
Fast,Great
Fast,Great, and reliable service..Got my game in under 5 minutes. Will most definitely use again!!!🥳😎🤓
April 26, 2026
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