The phone line, a ceaseless barrage of useless automated help options with 90% not connecting you and 100% of it being aggravating and time consuming. When you do find the correct line for the help... See more
Company replied
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James at Energy4 helped save my textile and clothing factory and stores money on utility costs. Bigger comparison sites are not always better. Really customer focused, much better prices offered, fro... See more
Company replied
James helped save money on the four pubs I run, originally obtained via P&&Co&&. I was originally using the broker that was forwarded by head office, but after talks with Energy4 and OfGem, I was able... See more
Company replied
Will use Energy4 again, they were so helpful and transparent. James helped change my contract, upgraded my meters, helped reject the smartmeter the utility firm was trying to install. He also helpe... See more
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Company details
Written by the company
Here at Energy4 we specialise in helping you with your Utilities ( Gas , Electricity , Water and Telecoms ) both half and non-half hourly metering, multi-site for industry, commercial companies, SME’s and start-up businesses. We help customers to find the best price for their utilities for free.
Contact info
29 Tenderden Close, BN23 7JB, Eastbourne, United Kingdom
- 01642 888814
- contact@energy4.co.uk
- energy4.co.uk
4.0
Great
80 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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The phone line / online services
The phone line, a ceaseless barrage of useless automated help options with 90% not connecting you and 100% of it being aggravating and time consuming. When you do find the correct line for the help desk after 20 calls because each option board is so relentlessly full of annoying info and then it takes a while for annyone to annswer annd regardless how helpful they were there was an large delay making it seem like dodging any kind of customer interaction. The meter doesn’t automatically connect the payment made to the meter and so nullifies any “convenience” that’s supposed to exist in the online top up feature and so now waiting on communication (hopefully) from the technicians XD what a waste of time man also date of experience? How about undetermined as this issues has been going on sporadically for months if not years w every single interactions requiring physical interaction with the meter. Literally defeating an online top up facility as if just go to the corner shop whilst doing a shop.
Edit: unfortunately this is due to a signal issue as each meter has a SIM card apparently and thus rely on signal to transmit information. Should this signal drop the meter cannot connect the payment with your device and so will attempt to reach the servers where your payment is pending, once signal improves or reconnects the payment is transmitted. Simply having this nuance reduces issues and alleviated some aggravation. Not amazing but it atleast made sense however the phone lines are still a horrible experience imo
April 10, 2026
Unprompted review
Reply from Energy4
This review post is fraudulent and does not relate to Energy4 services. Energy4 does not provide any telephone services directly. Energy4 does not provide SIM services. Energy4 does not provide communication technicians services. This review post is fraudulent.
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Tom at Energy4 recently helped me with…
Tom at Energy4 recently helped me with a new electrical connection to my hair salon and cafe. Very good price and very helpful.
Previously he saved me £2500 after being misquoted by Ruby Energy on my utility bill
November 7, 2025
Unprompted review
Reply from Energy4
Dear Jane,
Thank you for the positive review. Please contact Energy4 if you have any further questions.
Energy4 is here to help with all your utility needs with gas, electric, telecom, and water.
If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service.
Kind Regards,
Energy4
Thank you Energy4 for helping my company
Thank you for helping my company with multiple rental business property contracts, and upgrading my meters
January 20, 2025
Unprompted review
Reply from Energy4
Dear Anna,
Thank you for the positive review. Please contact Energy4 when your utilities come up for renewal.
Energy4 is here to help with all your utility needs with gas, electric, telecom, and water.
If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service.
Kind Regards,
Energy4
Thank you for saving my fish and chip…
Thank you for saving my fish and chip restaurant money and helping me get out of a bionic utility contract
October 7, 2024
Reply from Energy4
Dear Ms Abrahams,
Thank you for the positive review. Please contact Energy4 when your utilities come up for renewal.
Energy4 is here to help with all your utility needs with gas, electric, telecom, and water.
If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service.
Kind Regards,
Energy4
Energy4 helped combine my uility…
Energy4 helped combine my uility contracts for my Farm, and find me a much better deal. Will use again, as they provide a large list of options, when most companies only provide 3 utility suppliers.
June 25, 2021
Unprompted review
Reply from Energy4
Dear Mrs Shaw,
Thank you for the positive review. Please contact Energy4 when your utilities come up for renewal.
Energy4 is here to help with all your utility needs with gas, electric, telecom, and water.
If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service.
Kind Regards,
Energy4
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Thomas at Energy4 helped save my fish…
Thomas at Energy4 helped save my fish and chip shop money during Covid. My gas was overpriced from my old supplier. Will continue to use Energy4 for better deals.
June 22, 2021
Unprompted review
Reply from Energy4
Dear Mrs Lewis,
Thank you for the positive review. Please contact Energy4 when your utilities come up for renewal.
Energy4 is here to help with all your utility needs with gas, electric, telecom, and water.
If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service.
Kind Regards,
Energy4
Energy4 helped save money for my family…
Energy4 helped save money for my family farm, I heard of them through neighbouring Farmers where they have solved contract issues for them. Will definitely use again.
January 27, 2021
Reply from Energy4
Thank you for the positive review Harry. Please contact Energy4 when your utilities come up for renewal. Energy4 is here to help with all your utility needs with gas, electric, telecom, and water. If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service. Kind Regards, Energy4
Thomas helped my coffee shop during…
Thomas helped my coffee shop during lockdown. My previous utility provider had me on very high rates, and refused to allow me to leave. Thomas helped and saved my shop money. Will use again.
January 27, 2021
Reply from Energy4
Thank you for the positive review Michelle. Please contact Energy4 when your utilities come up for renewal. Energy4 is here to help with all your utility needs with gas, electric, telecom, and water. If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service. Kind Regards, Energy4
Thomas helped save my business money…
Thomas helped save my business money during lockdown, I missed my contract renewal for my shop, and some how my utility provider placed me into a new contract, on higher rates. Not only did Thomas find me better rates but he helped me contact Ofgem, and helped me leave a bad supplier.
November 23, 2020
Reply from Energy4
Dear Ms Montague,
Thank you for the positive review. Please contact Energy4 when your utilities come up for renewal.
Energy4 is here to help with all your utility needs with gas, electric, telecom, and water.
If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service.
Kind Regards,
Energy4
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Energy4 helped reduce my utility costs
Energy4 helped reduce the utility costs in April this year for my restaurant, will use again.
November 23, 2020
Reply from Energy4
Dear Imran
Thank you for the positive review. Please contact Energy4 when your utilities come up for renewal.
Energy4 is here to help with all your utility needs with gas, electric, telecom, and water.
If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service.
Kind Regards,
Energy4
Thomas saved my take-away money during…
Thomas saved my take-away money during lock down. Happy to use again in the future.
August 16, 2020
Unprompted review
Reply from Energy4
Dear Mr Quader,
Thank you for the positive review. Please contact Energy4 when your utilities come up for renewal.
Energy4 is here to help with all your utility needs with gas, electric, telecom, and water.
If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service.
Kind Regards,
Energy4
Thomas saved my pubs money in June
Thomas saved my pubs money in June, will be using again
August 9, 2020
Unprompted review
Reply from Energy4
Dear Ms. Whitley,
Thank you for the positive review. Please contact Energy4 when your utilities come up for renewal.
Energy4 is here to help with all your utility needs with gas, electric, telecom, and water.
If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service.
Kind Regards,
Energy4
Energy4 saved my clinic money
Energy4 saved my clinic money. Will use again.
July 19, 2020
Unprompted review
Reply from Energy4
Dear Dr Wood,
Thank you for the positive review. Please contact Energy4 when your utilities come up for renewal.
Energy4 is here to help with all your utility needs with gas, electric, telecom, and water.
If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service.
Kind Regards,
Energy4
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Mr Collier at Energy4 saved my…
Mr Collier at Energy4 saved my restaurant a lot of money when when he helped me with a bad contract in 2019, I used his services in May this year to install a new gas main. Thank you again.
July 13, 2020
Unprompted review
Reply from Energy4
Dear Mr Roshni,
Thank you for the positive review. Please contact Energy4 when your utilities come up for renewal.
Energy4 is here to help with all your utility needs with gas, electric, telecom, and water.
If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service.
Kind Regards,
Energy4
Energy4 helped save my School money…
Energy4 helped save my School money again with my Gas meters, I was shocked by the savings made. Will keep using Energy4 as they provided evidence of all utilities, not just selling Eon or British Gas.
July 5, 2020
Unprompted review
Reply from Energy4
Dear Mrs Brown,
Thank you for the positive review. Please contact Energy4 when your utilities come up for renewal.
Energy4 is here to help with all your utility needs with gas, electric, telecom, and water.
If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service.
Kind Regards,
Energy4
Glass making is an expensive business
Glass making is an expensive business, we use generators. However we also need a supply from the network. Thomas at Energy4 has saved my business a lot of money over the years. They helped me during lockdown when the utilty industry would not. Always honest about the prices, and the market, will use again.
July 5, 2020
Unprompted review
Reply from Energy4
Dear Mr Gibson,
Thank you for the positive review. Please contact Energy4 when your utilities come up for renewal.
Energy4 is here to help with all your utility needs with gas, electric, telecom, and water.
If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service.
Kind Regards,
Energy4
Energy4 saved my fish and chip shop…
Energy4 saved my fish and chip shop money, they helped recover money from a bad supplier and helped me obtain an apology from ofgem.
February 10, 2020
Unprompted review
Reply from Energy4
Dear Mr Allen
Thank you for the positive review. Please contact Energy4 when your utilities come up for renewal.
Energy4 is here to help with all your utility needs with gas, electric, telecom, and water.
If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service.
Kind Regards,
Energy4
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Energy4 saved my micro-brewery
Energy4 saved my micro-brewery, and my pubs money, they identified my current rates were inflated, and on a rolling contract, and upgraded my meters. Will use Energy4 again.
February 10, 2020
Unprompted review
Reply from Energy4
Dear Mr Anderson,
Thank you for the positive review. Please contact Energy4 when your utilities come up for renewal.
Energy4 is here to help with all your utility needs with gas, electric, telecom, and water.
If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service.
Kind Regards,
Energy4
I used Energy4 last year
I used Energy4 last year, there quotes were transparent and staff were very helpful. I will be using them again for my other meters.
February 10, 2020
Unprompted review
Reply from Energy4
Dear Mr Reid,
Thank you for the positive review. Please contact Energy4 when your utilities come up for renewal.
Energy4 is here to help with all your utility needs with gas, electric, telecom, and water.
If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service.
Kind Regards,
Energy4
James saved my shop money on my…
James saved my shop money on my electricity renewal and helped recover errors by my old supplier. I will use Energy4 again for my renewals
September 29, 2019
Unprompted review
Reply from Energy4
Dear Mrs Soraya,
Thank you for the positive review. Please contact Energy4 when your utilities come up for renewal.
Energy4 is here to help with all your utility needs with gas, electric, telecom, and water.
If you need any further help, contact Energy4 on 01642 888814. We will continue to offer the most competitive rates, with transparent and customer led service.
Kind Regards,
Energy4
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