I ordered from them weeks ago. Their website says they deliver within a business week, but after an eternity of waiting for an update on delivery I contacted the company by email to ask what on earth... See more
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Although the compression socks are adequately made and decent quality, their length is ridiculously long. My husband is a very tall man, and they reach just below his thighs! I contacted customer serv... See more
Company replied
I ordered from them three weeks ago and no shipment has been received. I emailed customer service and got a list of incredibly unhelpful questions. Their live chat is useless as it sends you the same... See more
Company replied
They work great keeping my edema down. They are also the correct length and pressure, the last a good choice and the former probably by good luck, Nevertheless, they work. Only problem is as with all... See more
Company details
Written by the company
At Energy Fit Wear we only design clothing that will only help your body and daily functioning! We take pride in the quality of our products and delighted to serve our amazing customers around the globe With great integrity and customer service, always feel free to chat with us or send us an email anytime
Contact info
United States
- energyfitwear.com
2.0
Poor
506 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 23% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My product was never delivered
My product was never delivered. The credit card company flagged this firm as a fraud and I had to get a new card. There is no response to customer service email.
March 28, 2025
Reply from Energy Fit Wear
Hi there! We’re sorry to hear about your experience. 💛
If you’re still having any issues with your order, please email customercare@energyfitwear.com
and our team will be happy to help resolve it right away.
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Reply from Energy Fit Wear
f you’re having trouble using it, please email customercare@energyfitwear.com
and our team will gladly guide you through the setup.
So disappointing. Finally got herr
I finally received my order 2 days short of a month later.j
March 18, 2025
Reply from Energy Fit Wear
Hi there! We’re so sorry for the delay with your order and truly appreciate your patience. 💛
We’re glad it finally arrived, and we hope you enjoy your purchase! If you need any help, please email customercare@energyfitwear.com
.
Finally got my socks they are good…
Finally got my socks they are good compression sock right size but paid extra for rush order and it still took over a month to receive
February 10, 2025
Reply from Energy Fit Wear
Hi there! We’re glad to hear the socks fit well and provide the right compression, but we’re very sorry for the long delay despite paying for rush shipping. 💛
We truly appreciate your patience and feedback, and if you have any questions or need assistance, please email customercare@energyfitwear.com
.
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It took more than a month for me to…
It took more than a month for me to receive my items!!!
February 10, 2025
Reply from Energy Fit Wear
Hi there! We’re truly sorry it took so long for your order to arrive. 💛
We appreciate your patience and understanding. If you need any further assistance, please email customercare@energyfitwear.com
— we’re always happy to help!
The socks we recently purchased were…
The socks we recently purchased were not the same. The emblem that was put on all the orders we had are not on the socks we just purchased and they are giving no compression at all!!!! We’ve bought over 30 pairs , not only did they take over a month to receive them but they are not the same ones we’ve always received … very disappointing!!! We won’t be purchasing from Energy Fit wear anymore
February 25, 2025
Reply from Energy Fit Wear
Hi there! We’re so sorry to hear about this experience — that definitely sounds unusual. 😔
Please email us at customercare@energyfitwear.com
so we can look into your order and make things right for you. We truly appreciate your past support and want to help resolve this. 💛
Take me off all email lists.
Take me off all email lists.
As I said when I tried to contact you and received no response, "You are the worst."
Judging from reviews I've read, I am not alone.
I want NO further contact from you.
February 9, 2025
Reply from Energy Fit Wear
Hi there, we’re truly sorry to hear how you feel. 💛
We’ve noted your request to be removed from all email lists, and you will no longer receive communications from us.
If there’s ever anything we can do to improve your experience, please feel free to reach out to customercare@energyfitwear.com
.
Still waiting my order 170695
Still waiting my order 170695. This is a comment I that
I have seen on other review from this company.
I wanted to reach out to you today because I did personally investigate into your order and during the time period it was purchased there was a high demand in orders which caused a delay in your package arrival. This didn't affect all customers - only in some very limited cases.
We are a growing company and always seeking for ideas or feedback from our customers to better serve you. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s my goal to retain you as a satisfied customer and will hope to serve you again in the future.
February 22, 2025
Unprompted review
Reply from Energy Fit Wear
Hi there! We’re so sorry for the delay with your order. 💛
During that time, we experienced an unexpected surge in demand which caused slower shipping for a few customers. We truly apologize for the inconvenience and appreciate your patience.
If you still haven’t received your order, please email customercare@energyfitwear.com
and we’ll make sure it’s resolved right away.
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Ordered these compression socks on feb…
Ordered these compression socks on feb 4th. Still have not recieved them. Although they claim 4-7 days for delivery. Have written e-mails and just get this response (ticket created) No resolution at all. Now the 21st of Feb and they say they will arrive 24th. Will never order here again. No customer service to speak of. Maybe don't give estimated delivery date if you cannot meet it.
February 4, 2025
Unprompted review
Reply from Energy Fit Wear
Hi there! We’re so sorry for the long delay and the frustration this caused. 💛
We’ve checked and confirmed your order has since been delivered, but we truly understand how disappointing the wait was. We’re continuously improving our shipping times and communication to serve our customers better.
If you need any further help, please email customercare@energyfitwear.com
— we’ll be happy to assist you.
First off you can follow up when there…
First off you can follow up when there is a prob. I am still waiting for help. Ticket 62935.
December 17, 2024
Reply from Energy Fit Wear
We’re sorry for the trouble and delay with your support ticket. 💛
Please email us directly at customercare@energyfitwear.com
so we can review your case and get this resolved for you as soon as possible.
Can I give -5 stars was supposed to be…
Can I give -5 stars was supposed to be delivered in 4-7 days after 10 days it hadn’t even been picked according to their tracking. I canceled order and bought one elsewhere don’t waste your time!
January 9, 2025
Unprompted review
Reply from Energy Fit Wear
We understand how frustrating that must have been and appreciate your feedback. If you ever decide to give us another try, please email customercare@energyfitwear.com
— we’ll make sure your experience is much smoother next time.
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STILL NEVER received item
I ordered this but never received it. Still says "preparing for shipment." Extremely frustrating.
***Update***
Company replied to this review stating the item was delivered… I NEVER received this item. They provided no proof of delivery. Would love to see it.
December 15, 2024
Reply from Energy Fit Wear
Hi there! We’re very sorry for the delay and frustration this caused. 💛
We’ve checked and confirmed your order has since been delivered. We truly appreciate your patience and understanding.
If you need any further help, please email customercare@energyfitwear.com
and we’ll be happy to assist you.
Good customer service and overall good…
Good customer service and overall good product. Reviewer:Jon G.Tom
December 15, 2024
The shoe size that I had been ordering…
The shoe size that I had been ordering before (13extra wide) did not work this time. The boots I received were way too big. I need to be able to send them back and perhaps get a different size. Thank you.
December 15, 2024
Reply from Energy Fit Wear
Please email customercare@energyfitwear.com
and our team will gladly help you with a return or exchange for the correct size.
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My order was delayed for I don't know…
My order was delayed for I don't know for how long, seems like more than 2 months. I have ordered before but don't know if I will again. I was offered no explanation and no incentive for future purchases.
December 3, 2024
Reply from Energy Fit Wear
Hi there! We’re truly sorry for the long delay and lack of communication — that’s not the experience we want for our valued customers. 💛
We really appreciate your past support and would love the chance to make this right. Please email customercare@energyfitwear.com
so we can personally assist you.
The socks are great for support of the…
The socks are great for support of the feet. Just what my wife & myself needed. I will recommend them to anyone having aches & pain in their feet.
December 3, 2024
I placed my order on 11/12/24
I placed my order on 11/12/24! Still don’t have my order and no tracking number! I have reached out several times for an update with no answers! My next step will be better business bureau and my bank to try to get a refund! The company is not answering me where my package is except look at their web site and it tells me my order has been fulfilled but I am still waiting for these as gifts for Christmas and it’s 12/16/24!
November 21, 2024
Reply from Energy Fit Wear
Hi there! We’re so sorry for the delay and lack of communication during the busy holiday rush. 💛
We’ve checked and confirmed your order has since been delivered. We truly appreciate your patience and understanding, and we’re always here to help if you need any further assistance.
Please don’t hesitate to reach out to customercare@energyfitwear.com
.
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