Speaking to a real human being. Florence was very helpful, kind, and patient with helping me understand how Energy Ogre works. Initially I was just going to cancel my subscription to Energy Ogre becau... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Getting set up with Energy Ogre was so simple. I hate technology but they made it easy. My savings using Energy Ogre I see each and every billing cycle. Energy Ogre's service and support has bee... See more
Company replied
When I created an account with Energy Orge, I didn’t understand what I was looking at and immediately wanted to cancel shortly after. So I contacted customer service and told them to cancel my subscri... See more
This company is a great way to handle your home electrical service. A neighbor recommended them to me. Big savings vs TXU. Jake was a pleasure dealing with my service.
Company details
Written by the company
Energy Ogre is a Texas electricity concierge that takes the work out of finding and managing the right electricity plan for your home or business. We shop the competitive electricity market, compare plans and providers, handle enrollment and switching, and monitor Texas electricity rates so you don’t have to. Unlike Power to Choose, the state’s online electricity marketplace, Energy Ogre doesn’t just give you a list of plans to compare yourself. We analyze available electricity plans based on your unique usage, cut through confusing terms and gimmicky rate structures, and manage the process on your behalf. Whether you live in Houston, Dallas, Fort Worth, or another deregulated Texas electricity market, we do the shopping and ongoing management for you. Energy Ogre works for its members—not the electricity provider. You pay us a flat membership fee to optimize your electricity plan based on your home’s unique usage and costs. We aren’t paid by retail electricity providers for residential enrollments, so provider commissions or incentives don’t influence our recommendations. Our focus is simple: finding the plan that delivers the best overall value and savings for you. Founded in Texas in 2013, Energy Ogre was built to give electricity customers an advocate in a complicated market. Our members save an average of $954 per year on electricity. If you’re tired of comparing Texas electricity rates, sorting through electricity providers, or worrying about what happens when your fixed-rate electricity plan expires, let Energy Ogre manage your electricity for you.
Contact info
24 Greenway Plaza, Suite 1100, 77046, Houston, United States
- (832) 975-1000
- membercare@energyogre.com
- energyogre.com
5.0
Excellent
287 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
She was extremely helpful and kind.
She was extremely helpful and kind.
October 19, 2026
Unprompted review
Advertisement
Lechequa was wonderful
Lechequa was wonderful! Polite, helpful and knowledgeable!
October 19, 2026
Unprompted review
Joseph was very professional and took…
Joseph was very professional and took care of everything for me. He answered all of my questions and concerns and helped speak to the provider with me to get answers to my billing problems. I really appreciated everything he did
October 16, 2026
Unprompted review
Doing the heavy lifting for me
Glad this company is doing the heavy lifting to find our household the best rates. They just found me a plan that will save us over $1800 from my current plan! Well worth the small monthly fee.
October 16, 2026
Unprompted review
Advertisement
Wade was super helpful!
I called because I was considering cancelling my membership and spoke to Wade, who was super helpful and informative and provided proof that having Energy ogre was actually beneficial for my electric needs. Definitely gonna keep my membership now.
October 15, 2026
Unprompted review
Fantastic experience
Fantastic experience. Completely independent assistance. Best possible energy rate.
Wade and Florence were both exceptional.
October 15, 2026
Unprompted review
The customer service is unmatched…
The customer service is unmatched -intuitive, thoughtful, efficient, and quick! The chat feature helped me quickly resolve my issue and even proactively offered solutions for things I didn’t even think about. The mental energy savings alone are worth it!!
October 15, 2026
Unprompted review
Wade
Wade, was amazing today. He truely helped me and spent time to find me the best deal.
October 15, 2026
Unprompted review
Advertisement
easy cancel great customer service
October 15, 2026
Unprompted review
Evelyn was a great help I felt like if…
Evelyn was a great help I felt like if she was my part of my family she helped me with my bill cuz I was just in the hospital and just got out with double amputation and Evelyn treated me with all respect and she was very knowledgeable about what she was doing and I really do appreciate her and thank you energy ogre for hiring such a great person God bless you all thank you
October 15, 2026
Unprompted review
Wade with Customer Service was great…
Wade with Customer Service was so helpful getting my account straightened out. He was very courteous and able to solve everything easily.
October 14, 2026
Unprompted review
Valerie at Energy Ogre is a true…
Valerie at Energy Ogre is a true professional at what she does. The company should know that she is an asset. Super experience !
October 14, 2026
Unprompted review
Advertisement
She was very kind and helpful
She was very kind and helpful. She also communicated very well and helped me with what i needed!
October 14, 2026
Unprompted review
Florence was exceptional in providing…
Florence was exceptional in providing customer service and retaining me as a customer of energy ogre
October 13, 2026
Unprompted review
Lakindra answered all my questions and…
Lakindra answered all my questions and was so patient and kind. Only had time to call during my lunch break so I’m grateful for her patients. Thank you so much
October 13, 2026
Unprompted review
Advertisement
Wade was excellent
Wade was excellent. He spent alot of time helping me.
October 13, 2026
Unprompted review
Fantastic & Friendly Service
Maurice was exceptionally helpful and friendly. I cannot recommend Energy Ogre enough. They’re always ready to go to bat for me and it’s so easy to talk to a friendly and helpful representative.
October 13, 2026
Unprompted review
Wade was amazing and super helpful
Wade was amazing and super helpful.
I had originally called to cancel because I didn’t understand the process and he explained it to me and even went over my current bill to help me understand. 10/10 recommend
October 13, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.