Based on their suggestion, I switched my energy supplier, and they told me this was the cheapest one for my case. However, I was surprised to see they I am paying almost double what I was actually pay... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
be careful about their kindness! They answered your questions but after getting you signing the contract, you found no one to track the status. They hang up the phone at the second when they persua... See more
Company replied
I asked the colleague for a confirmation on the monthly price I have to pay for this service. he did not give me one and just went ahead and finalized my contract. I would like to see a confirmation o... See more
Being a newcomer to switching energy supplier, I stumbled across this website from a posting in a FB support group. Just amazing that I had believed I had to keep the the supplier that was alread... See more
Company replied
Company details
Information provided by various external sources
Comparateur-Energie.be compares the prices of electricity and gas suppliers in Belgium. Free comparator certified by the CREG, our energy experts will support you in your change of energy supplier.
Contact info
Rue Natalis, 2 , 4020, Liège, Belgium
- 080037456
- info@energyprice.be
- energyprice.be
2.3
Poor
25 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Paid double for new energy supplier
Based on their suggestion, I switched my energy supplier, and they told me this was the cheapest one for my case. However, I was surprised to see they I am paying almost double what I was actually paying. I decided to switch back to my original energy supplier.
April 16, 2024
Unprompted review
great support
hello, the support was really great. I really appreciate the guidance and all the extra information.
hope you have a great sunny day and take care
May 18, 2021
Reply from Energyprice.be
Thank you for your positive feedback. You too!
Reply from Energyprice.be
Thank you very much, we are very happy to hear that you are satisfied with our service.
Not providing information I asked for
I asked the colleague for a confirmation on the monthly price I have to pay for this service. he did not give me one and just went ahead and finalized my contract. I would like to see a confirmation of monthly price BEFORE I decide to finalize the contract or not. Please send me information on this as soon as possible!
February 25, 2021
Excellent
Excellent service ! Provided all the information in English . Very thankful for their kind help and suggestion!
February 18, 2021
Reply from Energyprice.be
Thank you very much for your positive feedback.
Reply from Energyprice.be
Thank you so much for your feedback!
Really pleasant service
Really pleasant service. Everything was well-explained and I felt trusfully guided into the best option!
February 1, 2021
Reply from Energyprice.be
Thank you very much for your trust.
Customer Service 100%
Being a newcomer to switching energy supplier, I stumbled across this website from a posting in a FB support group.
Just amazing that I had believed I had to keep the the supplier that was already in my apartment, until I bought a place in the same building and had the option to change.
This team have customer experience at the forefront with follow-up and support to give you (the user) the best experience, advice and more so the best price offering.
January 27, 2021
Reply from Energyprice.be
Thank you very much for your review. it is a pleasure to read it and we are very happy that you are satisfied.
I am very much satisfied with the service.
January 13, 2021
Reply from Energyprice.be
That's really nice te hear, thank you very much.
Thank you for the Great Support
Thank you for the Great Support and Service
For New Elecrticity Contract subscription and various offers from various service provider Please make use of Energyprice.be . I recommend Energyprice.be
January 11, 2021
Reply from Energyprice.be
Thank you very much Sweda. We are glad to hear that you are satisfied.
Very good service
Very good service, saved me a lot of problems after my husband died
November 27, 2020
Reply from Energyprice.be
Thank you so much. We will always be there to help you, no matter the situation
The communication with Energyprice.be…
The communication with Energyprice.be is always on best level.
November 27, 2020
Reply from Energyprice.be
Thank you very much!
The consultant was very knowledgeable…
The consultant was very knowledgeable and efficient. He helped me find, what I would consider, the best solution for myself.
Thank you Ergyprise.be
November 12, 2020
Reply from Energyprice.be
Super, really nice to read your positive feedback. We transmitted your feedback to the consultant.
Your service is good and helpful for…
Your service is good and helpful for me. Thank you very much
October 13, 2020
Reply from Energyprice.be
Thank you Mohamad for your feedback.
They put me through to Lampiris
They put me through to Lampiris, then I got sidetracked, no more contact. I went after the Sp and I got higher price then I was told
October 11, 2020
Reply from Energyprice.be
Dear mister George,
Sorry to read about the prices.
Please keep in mind that many promotions are exclusive through our platform and thus are only available when you switch through our website.
Feel free to contact us through chat or by phone to sort the situation out. You can contact us between 9 AM and 6 PM on the following numberr: 0800 37 456.
Sincerely,
- The Energyprice team
Reply from Energyprice.be
Thank you very much Maria!
Reply from Energyprice.be
Dear madam Suleman,
Sorry to read you aren't satisfied.
As far as the switch of supplier is concerned, we will gladly help you. You can contact our customer service every weekday between 9 AM and 6 PM on th efollowing phone-number: 0800 37 456.
However, once the switch is completed. Services related to yoru contract are handled by the supplier's customer service.
Sincerely,
- The Energyprice team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.