This review is for Rose Williams, who has been extremely efficient, kind, and helpful from the start. We are very impressed with her knowledge in this field and the way she has handled explaining... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
In the late 1990′s the energy market regulators and the UK government decided to stop the monopoly that British Gas and the regional electricity companies had in the UK. They “deregulated” the energy markets meaning other companies could supply gas and...
Contact info
SUITE 3, 74-76 FIRHILL ROAD, G20 7BA, Glasgow, United Kingdom
- 01414061575
- alia.sikander@energypricesdirect.com
- energypricesdirect.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Maureen has been working with our…
Maureen has been working with our charity for several years now and has consistently done her very best to ensure our energy contracts are properly sorted.
Most recently, she provided outstanding support in helping us organise our electricity contract. She went the extra mile by guiding us through reclaiming VAT retrospectively, which had a meaningful financial impact.
She also carefully explored the energy market to find the most competitive rates available. Everything was handled quickly and efficiently, leading to significant savings for the charity.
I would highly recommend Maureen for her knowledge, professionalism, and commitment to delivering great results.
Kevin (Armstrong) helped our charity…
Kevin (Armstrong) helped our charity through its utility contact renewal with clarity at a time when utility prices are challenging. Thanks Kevin
Maureen has helped us over many years
Maureen has helped my charity to negotiate prices for Gas and Electricity over several years. She is always polite , responsive and knows the market. Thank you Maureen for your diligence and support.
Great Customer Experience
This review is about Lisa Basu. She has been very efficient, proactive and knowledgeable every time I have had to discuss with her about our charity’s utilities contracts. She has been continuously helpful and keeping us up to date about contract end dates and upcoming renewals and I am very pleased with the how she has been managing the charity utility accounts for the past 7 years. She is also very quick to respond when I have had questions. Thank you Lisa.
Good advice extremely fair prices and…
Good advice extremely fair prices and friendly interaction
We would like to thank Kevin Armstrong…
We would like to thank Kevin Armstrong for his patience and understanding when he was helping us with our accounts. He was very professional and always checking that we were on the right track. He sourced the new companies that could give us better rates and made sure we were happy. He checked all paperwork and made sure it had all been processed. And he is still helping with any questions. Thank you Kevin for all your help.
I would like to thank Rose Williams for…
I would like to thank Rose Williams for all her help with 3 business accounts. Rose helped me with ongoing issues that I could not make progress direct with the energy suppliers and also helped me get fantastic rates for all businesses
Great support for our charity Gas Contract renewal
Kevin Armstrong has given me superb support during our contract review particularly over the past 48 hours while I challenged his offer against several other prices that I obtained from other suppliers.
After his price came in behind another (well known) supplier, Kevin went one step further and gave me the best price I could find. We're a small charity with limited funds and he's just saved us over 30% against our previous Fixed Price deal.
In a difficult market, I reoommend Energy Prices Direct based on my experience with Kevin.
Steve and Dev have been very helpful in…
Steve and Dev have been very helpful in sorting out the best energy deals for us. They deal with any issues and we are very happy to leave it all to them. Always polite and efficient.
Smooth Energy Renewal with Expert Support
Sam Patel was extremely helpful during our energy contract renewal. He compared multiple suppliers, carefully reviewed different tariffs, and secured the cheapest and best option for me. When I asked about other suppliers’ competitive prices, he took the time to explain the price ranges clearly and helped me understand which option was the best for my needs. The whole process was easy, smooth, and very convenient.
Sam has excellent energy knowledge and clearly puts a lot of effort into helping me save money. He also audits bills thoroughly and shares clear annual reports on energy usage, which are very helpful for understanding and managing costs.
Sam’s behaviour throughout the process was professional, friendly, and supportive, making the contract sign-up completely stress-free.
Perseverance pays dividends.
Ranish has persevered over the last two years in finding first a gas deal that was attactive to me and more recently an electricity deal that does away with standing charges. He is always courteous and patient and has taken the effort out of trying to track the best deals.
I have been dealing with Sam Patel of…
I have been dealing with Sam Patel of energypricesdirect since 2019 as my main Electricity
supply consultant .He has got me the cheapest tariff to pay on my electricity supply .He is really good in
comparing the prices with the other suppliers . I am really happy to have him as my energy consultant.
I had an amazing experience working…
I had an amazing experience working with Steve. His energy knowledge is truly impressive—he explained everything in detail and made sure I understood how the process works. The efforts he put in to save me money were outstanding; I could see he genuinely cared about getting me the best deal.
Steve also handled bill auditing thoroughly, ensuring accuracy and transparency. I really appreciated the annual energy usage reports he shared, which helped me track and manage my consumption better.
During the contract sign-up, his behavior was professional, friendly, and patient, answering all my questions without rushing.
Finally, Steve clearly explained the benefits of the tariff he secured for me, which gave me confidence that I was making the right choice. I highly recommend Steve for anyone looking for reliable, knowledgeable, and customer-focused service!
I've had great advice from Sam Patel…
I've had great advice from Sam Patel over many years when renewing electricity supply contracts for our Community Hall. He has all our details to hand and has been able achieve great savings on our electric, even getting us a zero rate standing charge contract still with competitive rates.
Steve was very helpful and…
Steve was very helpful and knowledgeable. I also found him courteous and patient in helping me understand all options.
Ronnie was very polite and helpful with…
Ronnie was very polite and helpful with the review of our energy prices. He was quick to get back to me and got us a really good deal. Would recommend.
I have had a good experience with Sam…
I have had a good experience with Sam Patel at Energy Prices Direct. He is very helpful and concise which save a lot of time which is very helpful especially when you are working in a busy office.
Energy Deals with Shabaz
Shabaz Safdar at EPD Ltd worked tirelessly to get the best gas deal for our charity.
He was patient and polite and came back with competitive rates when I went back with other offers we had received.
Would highly recommend
Finding Charity energy suppliers
I was contacted by Yanshi who explained how she was able to get better prices for energy supplies for charities. She was extremely helpful, informative, clear and very friendly. When the initial offer she found her problems, she went the extra mile and found further suppliers and forwarded me the paperwork paperwork for the most competitive. Our charity has potentially cut its electricity bill by almost 2/3. I could not recommend the service provided more highly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








