Englishroses Reviews 

254
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally beautiful, healthy rose bushes and the secure, sturdy packaging that ensures delicate plants safely arrive in pristine condition with plenty of budding flowers. Consumers also highlight the incredibly helpful customer service and the smooth website ordering process, noting that special gifts consistently arrive right on time for major family celebrations. Some reviewers were not happy with occasional delivery delays or external courier issues that unfortunately disrupted their planned special occasion dates. A few people also experienced unexpected problems regarding plant health or minor damages to the plant pots upon arrival.

What people talk about most

Product

Users describe positive interactions with product, highlighting the healthy condition of the rose bushes and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals on... See more

Quality

People report positive experiences with quality, expressing overall delight with the healthy plants and... See more

Order

Consumers find order to be positive, highlighting a straightforward and simple process from start to finish.... See more

Service

Customers had positive experiences with service, highlighting top-class assistance and efficient delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a beautiful rose bush 🥰 I ordered Sweet Child of Mine in memory of my recently departed son, he LOVED scented roses and flowers and this did not disappoint. Customer service couldn't have bee... See more

Company replied

Rated 5 out of 5 stars

I bought a rose bush in willow basket as a bereavement gift. I was a little nervous not knowing what it would look like on arrival and just hoping it would be a decent size and have blooms etc. my w... See more

Company replied

Rated 5 out of 5 stars

From placing order with a lovely lady to receiving the rose bush everything was perfect.Good communication and arrived when specified.Sturdy packaging and a rose with many buds and two showing colour... See more

Company replied

Rated 5 out of 5 stars

We ordered the Diamond Wedding Anniversary for my sister and her husband. Both the company and DPD were brilliant in keeping us informed until delivery which was on the right day and time slot. The... See more

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

254 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(254)

192 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hassle free process

Hassle free process. A healthy looking plant was delivered safely and promptly to my door having been secured in a safe box for protection. I’m looking forward to giving it to the recipients and seeing it bloom next year.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Special Gift

Rose was packed well. Arrived in good condition. Healthy looking plant for a 50th wedding anniversary. Recipients were very happy with my choice!

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

I have used English Roses a number of…

I have used English Roses a number of times and every time excellent delivery easy website most times delivery has been within 24 hours highly recommend them for all occasions. The quality of roses is excellent with easy growing instructions

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful Rose

I bought this rose for a friend of mine who’d lost her dad. It was so lovely and well packaged. The customer service is exceptional.

November 7, 2025
Unprompted review
Rated 4 out of 5 stars

Lovely rose for a special birthday

Easy to select the perfect rose from the many on offer with the groupings.
Good guidelines on what to expect from the rose at this time of year.
Well packaged for safe delivery.
A little disappointed with the page with details of the sender. Looked like a receipt and was creased and dirty. I didn't want to purchase a card as I already had one.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful gift for a good friend.

It was really lovely to receive my order exactly as planned and the rose was packaged extremely well. The recipient of my gift was really pleased with it and it had survived really well with the several car journeys that it had to endure. We are looking forward to seeing it bloom next year.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous!

Ordered, and arrived the following day. The rose was of excellent quality and the recipients were absolutely thrilled with it.

We've not used this company before, but will have no hesitation in the future.

Well done English Roses

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

60th anniversary rose

Ordered an 60th anniversary rose for my mam and dad about a month before there anniversary, chose what I wanted added to the basket, which was simple to do, made sure I goth everything I needed, went to check out, simple and secure payment, arrived on the 24th of October as I had chosen , well packaged, great rose, all in all a very simple process and 10/10 for English Roses

October 2, 2025
Unprompted review
Rated 4 out of 5 stars

Very easy website to deal with

Very easy website to deal with. My friend was delighted. No issues with the delivery. The only thing was the price of the extras. I added the red bag which was £4.49 which I thought was expensive but knew it would look nice when opened. My friend was impressed and said she would be happy to use this company as well.

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect English Rose for my perfect…

Perfect English Rose for my perfect Daughter-in-Law’s 50th Birthday. Lovely shade of peach to make any garden glow in the spring and summer. Arrived on time, packed safely and in good condition. Easy to order, my Daughter-in-Law was delighted with her Fab Rose I would highly recommend English Rose.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

I have now purchased over 20 roses with…

I have now purchased over 20 roses with this company and my family have been in the Rose business for many many years. My garden has never looked so beautiful. In fact most of my neighbours come visit it just to look and smell at the quality of roses in my garden Because of my surname Hillier everyone believes I buy them from my namesake however these roses are superb I would recommend them to anyone and the delivery is 100% brilliant.

October 1, 2025
Unprompted review

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