Engrave It Online logo
Visit website

Engrave It Online Reviews 664

•
TrustScore 5 out of 5

4.8

Engraver
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like photo frames, cutlery sets, and keyrings are well-made and meet or exceed expectations. Many consumers highlight the excellent service, appreciating the efficient order process, prompt communication, and quick delivery times. People frequently mention the ease of ordering and the beautiful engraving work. However, some customers also noted issues with packaging, finding it unsuitable for gifting and requiring additional purchases for presentation. A few people experienced delivery delays, with items arriving later than expected, and some did not receive order confirmations, causing concern.

What people talk about most

Product

Consumers are highly satisfied with the product quality and value. Many reviewers praise the great quality of... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of products,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speedy and prompt... See more

Service

Users describe positive interactions with service, consistently praising its speed and efficiency. Many... See more

Order

Customers had positive experiences with their orders. Many reviewers found the ordering process easy and... See more

Based on these reviews

Rated 5 out of 5 stars

Jody was very helpful as we had a very tight timeliness to get our order. The companies Web sight was down through no fault of their own but she still got our order to us for our parents 70th Weddi... See more

Company replied

Rated 5 out of 5 stars

We placed an order Engrave it Online, a keepsake cutlery set, for our grandson's 1st birthday. Perfect gift, quality fantastic and we thought it was excellent value for the money. Nice set in a so... See more

Rated 5 out of 5 stars

10x8 silver wide edged photo frame: Very happy with the product quality, both the frame and the engraving. Service was excellent - notifying me as soon as product was in stock, matching engraving f... See more

Rated 5 out of 5 stars

Great experience using this website, easy to navigate and plenty of choice. The photo frame I chose is of great quality and the engraving on it looks fab. Well worth the price which is not over exp... See more

Company details

  1. Engraver
  2. Digital Printer
  3. Gift Shop
  4. Trophy Shop

About Engrave It Online

Written by the company


eiologo

About Us

Family run business creating Personalised gifts and Awards throughout the UK.

We pride ourselves on our 5 star customer service. Reach out to us by phone, email or messenger.

Buying a gift for someone isn't always easy, but we're here to help make sure that your gift is perfect and has that extra personal touch.


Products and Services

We can transform your kitchen in as little as one day.

" With Us it's Personal "

Looking for the perfect gift to congratulate one's milestone or maybe beautiful awards that can be personalised and engraved? Look no further! We have our wide range of items that will cater for any occasion from birthdays to anniversaries to graduations! Mark the occasion with a one of a kind, personalised gift today!

You may also want to view our variety of trophies you can use on every awardings, events or even as a gift.

Ensuring that there will be something that will suit every customer's taste.

We want to cater all our customer's needs that's why we use different kinds of engraving machine that enables us to engrave any material from wood, glass, pewter and many more.

We can transform your kitchen in as little as one day.

Contact info

4.8

Excellent

TrustScore 5 out of 5

664 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 4 out of 5 stars

The glass looks amazing but..

The glass looks amazing, but i panicked as i didn't have an order confirmation!

March 9, 2026
Engrave It Online logo

Reply from Engrave It Online

Hi Sorry to hear this we always send a confirmation double check it didn't go into your spam. Thank you for your order.

Advertisement
Rated 1 out of 5 stars

Avoid at all costs

If I could give zero I would. This appears to operate like a scam. I placed an order on 28th December, I have still not received the item or a refund. I have contacted the alleged company by phone and email but the issue is still not resolved and the latest emails have been ignored. My recourse now is trading standards and to use the bank to recover the money. My advice is avoid this at all costs.

December 29, 2025
Unprompted review
Engrave It Online logo

Reply from Engrave It Online

Hi I have looked through our email correspondence and I can see we emailed you on January 17 explaining we were out of stock to offer a replacement but gave you the choice of a similar frame, we did not receive a response. I will arrange a refund.

Advertisement
Rated 5 out of 5 stars

Would highly recommend

Im over the moon with my photo frames. They are well worth the money. I will definitely be ordering from this company again for my personalused frames. Would highly recommend. Thank you 😊😊

February 11, 2026
Rated 5 out of 5 stars

Nothing was too much trouble

Nothing was too much trouble - a wonderful team. Brilliant communications and support. Great willingness and superb skills on the engraving. So grateful. So delighted.

February 9, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

We placed an order Engrave it Online

We placed an order Engrave it Online, a keepsake cutlery set, for our grandson's 1st birthday.
Perfect gift, quality fantastic and we thought it was excellent value for the money.
Nice set in a solid wooden presentation box.
Great delivery service.

January 5, 2026
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look