Enhance Medical Group Reviews 

3,096
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 452 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly staff and highly dedicated surgeons who make them feel completely calm, safe, and supported throughout their entire surgical journey. Many people are also absolutely thrilled with their amazing aesthetic results and the exceptionally attentive care they receive from recovery nurses. Some reviewers were not entirely happy with the pre-op communication, noting that scheduling details and information could be improved. A few other people also felt that certain team members or doctors were rather dismissive when addressing subsequent post-op concerns or revision discussions.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and friendly service from the moment they... See more

Service

Users describe positive interactions with service, highlighting that all staff are fantastic and go above and... See more

User experience

Clients share positive opinions on user_experience, describing their journey from initial consultations to... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting that care coordinators... See more

Product

Customers report positive experiences with the product, expressing immense satisfaction and delight with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my operation for breast implants under the muscle, implants and uplift. My experience from start to finish has been amazing! I thought the pain would be much worse after having my operation... See more

Company replied

Rated 5 out of 5 stars

All the staff at Enhance medical were absolutely amazing, especially the surgeon Mr Awad and the nurses (Wendy and precious ) on the ward were so friendly and looked after you really well and made yo... See more

Company replied

Rated 5 out of 5 stars

Can not thank Enhanced medical enough. I was very anxious, nervous and overall scared but excited at the same time, from the moment I arrived at the clinic until I got discharged the staff at Solihil... See more

Company replied

Rated 5 out of 5 stars

I can honestly say from the phone call made to arrange my consultation to the day of my procedure Enhance have been absolutely incredible. I have had the best care throughout and can not fault anythin... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Plastic Surgeon
  3. Plastic Surgery Clinic
  4. Private Hospital
  5. Surgeon

Written by the company

Enhance Medical Group is the UK's leading day case surgery provider. We have 7 clinics and 2 hospitals, all based in key locations and have highly skilled surgeons to complete all cosmetic procedures. All surgery options come with a free consultation for your complete peace of mind. We ensure you are 100% happy with the procedure before it goes ahead. All of our plastic surgery procedures are available on easy to pay monthly finance. We are also happy to take payments in full if this suits your requirements.

Breast Enlargement From £4,250

Written by the company

Book Your Free Consultation Today
Please feel free to call our team on 0800 808 5630 or visit our website for more information

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(3,096)

444 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff were so lovely at enhance…

The staff were so lovely at enhance medical Hammersmith clinic I went for breast augmentation and they made me feel so calm and comfortable!! The results are amazing I love my new breasts already and it’s only been 3 weeks !

March 12, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Bernice! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Had my surgery on 25th March(this isn’t…

Had my surgery on 25th March(this isn’t my first time) I’m so pleased with how it all went mr maklad is just the best at what he does and really makes sure your happy, I had implants and I’m so happy with the results, also my nurse that looked after me I think it was xona (not sure I’ve spelt it correctly)she was so Lovley and caring, would highly recommend mr maklad everytime! Fay x

March 25, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Fay! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Had rhinoplasty with enhance

Had rhinoplasty with enhance. It was a very nice experience very easy and everyone is friendly. Would recommend

March 28, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Natalie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

I really enjoyed my experience with…

I really enjoyed my experience with enhanced Medical. From the minute I got there to the minute I left it was run smoothly! All of the nurses and
Doctors were amazing and made
Me feel very comfortable!

March 28, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Jodie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Top end service

From start to finish the service exceeded my expectations. All the staff at Joseph House were caring and professional and I was very well looked after. The team at Bristol are also of a high standard and very approachable. I would recommend Enhance highly

March 28, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Tasmin! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Mr Awad and the surgery team

Mr Awad and the surgery/recovery team were amazing. He made me feel safe and reassured from the very first appointment and I am so pleased with my results. I was looked after post surgery by some great recovery nurses at the Birmingham location that made sure I had everything I needed and got me on my way swiftly! My patient care coordinator Abbie was also great, I honestly have no complaints. I couldn’t recommend Mr Awad enough, he has changed my life. 😊

April 2, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Georgia! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Lovely friendly people very efficient

Lovely friendly people very efficient.
From start to finish on the day of operation definitely earn 5 stars and more.
Brilliant service.

April 3, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Michelle! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Amazing company

Amazing company. So supportive and friendly. From my consultation to day of surgery amd after care to remove my old inplants to then have an uplift. I would 10000% would recommend to anyone. They was so patient and friendly Anytime I had questions they where available straight away on the phone or responded quickly via email. I am delighted with my surgery

February 21, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Laura! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

London

I am extremely satisfied with the service I received. The staff were not only friendly and welcoming, but also highly professional throughout my entire experience. Everything was handled efficiently and with great attention to detail, which made me feel comfortable and well taken care of.

The atmosphere was pleasant, and it was clear that customer satisfaction is a top priority. I truly appreciate the kindness, patience, and professionalism shown, and I would gladly recommend this place to others. Thank you for such a wonderful experience!

March 23, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Paulina! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

honest surgeon

honest surgeon, great results. professional, high standard hospitals and reception areas.
lots of pre and post op support.

March 22, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Stephanie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Great experience

Such good care from the moment of arranging a consultation. Everyone was so kind, supportive and helpful.

March 26, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Elisha! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

The whole experience from the start to…

The whole experience from the start to now has been amazing! Couldn’t fault enhance medical , communication has been spot on, the care during surgery and after has been outstanding.

March 18, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Natasha! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 4 out of 5 stars

Brest augmentation

My breast augmentation surgery was on March 18th. I was very warmly welcomed at the clinic. Unfortunately, I don't know the names of the people caring for me because none of them introduced themselves, but everyone was very nice, including the anastiologist and Dr. Fallico. Unfortunately, my PCC Melissa wasn't helpful; she didn't respond to my messages, and when she did, it was only after a few days. After the surgery, I felt like I was in an NHS facility, not a private clinic. I was told to get well quickly, even though I was feeling very dizzy. No one informed my husband to pick me up, and I was told to go to the waiting room, still feeling dizzy and uncomfortable sitting among the people who came for the consultation. My husband picked me up after 40 minutes, and no one even said goodbye when we were leaving, and no one asked how I was feeling?I also had two post-op bras in my backpack before the surgery because I didn't know which color to choose first. The nurse advised me to wear a black one, so the beige one stayed in the my backpack. A few hours later, at home, I noticed that only an empty box remained. Someone had taken out the bra – I don't understand why anyone was rummaging through my things. Of course, I asked my PCC Melisse about it, and as always, she wasn't helpful. She replied that she had checked and that I hadn't left anything anywhere, and I'm 100% sure that the bra was in the backpack. Apart from that, I'm very happy with the results of the surgery – my breasts are exactly what I expected.Thank you!

March 18, 2026
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Reply from Enhance Medical Group

Thank you for taking the time to share your feedback Katarzyna. We’re really pleased to hear that you are happy with the results of your breast augmentation, as this is always our main priority.

We’re also glad that you felt warmly welcomed on arrival and that your experience with the clinical team and Dr. Fallico was positive.

We have carefully reviewed your case with the team involved. Your clinical notes confirm that you were stable, comfortable, and met all discharge criteria following surgery, which was also signed and agreed by you at the time. As part of our standard process, patients are advised of their discharge timing so they can contact their chaperone directly when ready for collection.

While some mild dizziness can occur following anaesthesia, patients are only discharged once it is clinically safe to do so. Our team are always available on the ward, and patients are encouraged to inform staff at any point if they require additional assistance.

In relation to your belongings, patients go into theatre with one selected post-operative bra, while any additional items are stored either in their personal luggage or Enhance bag alongside aftercare items. There is no requirement or reason for staff to access personal belongings outside of the patient’s presence unless specifically requested. We understand you had asked for the empty box to be retained, which may explain why this remained in your bag, and it is possible the additional bra was placed separately within your belongings.

With regards to communication, all messages are responded to as promptly as possible within working hours, and support remains available throughout the patient journey.

All members of the clinical team follow standard protocol of introducing themselves to patients upon arrival and throughout their care.

We take all feedback seriously and continuously review our processes to maintain a high standard of care. Following your review we arranged for your PCC to contact you to go through any questions or concerns you may have had. If you would like us to look into anything further, please feel free to contact your PCC directly and they will be happy to help.

Thank you again, and we wish you a very speedy recovery and we look forward to caring for you during your aftercare.

Rated 5 out of 5 stars

I had my breast augmentation surgery on…

I had my breast augmentation surgery on the 13th March at Enhance Solihull, I am now 11 days post op and feeling great! My surgeon was Mr Seno and I couldn’t fault my experience so far (375cc & 400cc High profile, smooth, round dual plane). My admission time was 7am, and I was out from my surgery at around 9:15 am, and discharged at 11:30! The process was so smooth and everyone there was very kind and helpful. I was also worried as I had never been under anaesthetic before and was nervous about being sick post surgery, I explained this to the anaesthetist and he made sure to give me anti sickness. I had no nausea coming round from surgery!

My recovery has also been smooth and have had no issues and minimal pain or discomfort, it’s definitely not been as bad as I thought!

At my first post op appointment the nurse Chloe looked at my incisions, which are so tiny, and informed me they were healing well enough for me to be able to shower 1 week post op!

Currently I’m happy with my surgery. I understand it’s a long process to see final results as they are still sitting high, but so far so good!

I would definitely recommend enhance medical Solihull and Mr Seno.

March 13, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Poppy! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & reccomendations!

Rated 5 out of 5 stars

blephostophy

I had blepharoplasty march 9th 2026 with Mr Sano (enhance medical group)
Perfect throughout,staff were kind ,friendly and supportive and Mr Sano was extremely kind ,thorough and his work on me was immaculate.would highly recommend and would certainly go back .ny 1st experience and I’m so glad I chose Enhance medical group

March 9, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Amazing staff

The staff were so amazing and kind, helped me with everything I needed no matter what it was, kept me calm the entire time, couldn’t have asked for a more smooth and relaxed experience

March 18, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sammi! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

If you’re looking for a review to decide on the positive and negative ones on whether or not to go ahead with your surgery, keep reading!

If you’re looking for a review to decide on the positive and negative ones on whether or not to go ahead with your surgery, keep reading!

I had my surgery at the start of March and I cannot fault Enhance on my experience, the only issue I had was the first evening after having my surgery done was getting ahold of someone on the emergency line, but other than that I would give a 9.8/10 on my experience with the hospital.

I had my surgery done by Dr Ottaviani and the lovely nurse Oliwa and my recovery team was nurse Tony and Ron who helped me to recovery after coming round.

It was a very inviting and helpful team, clean and friendly environment

March 5, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Shanae! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for your feedback and for choosing Enhance as your trusted surgery providers. Thank you for your very kind words!

Rated 5 out of 5 stars

Amazing

Amazing.
From start to finish it was a professional experience. All made me feel in safe hands

March 16, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sarah! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

If you are looking for a skilled…

If you are looking for a skilled surgeon, I highly recommend Dr Mudera . She was very professional and patient with my questions regarding implant placement. The staff made me feel comfortable and secure throughout the process.They really care about their patients.

March 7, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Patryk! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & reccomendations!

Rated 5 out of 5 stars

I had surgery yesterday uplift with…

I had surgery yesterday uplift with implants and I couldn’t have asked for better care. Enhanced medical staff are professional, kind and caring. My surgeon Mohamed shalabi was amazing. So thorough with everything from the consultation to seeing me before surgery on the day for more measurements and confirming I was happy with our decisions. He comes through after surgery to check how you are and lets you know how surgery went. The nurses/HCA are just wonderful and so kind. I’m so happy with the service.

March 15, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Leanne! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

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