UK ENIC - formerly UK NARIC Reviews 

399
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional service, highlighting its efficiency and the smooth, user-friendly online portal that makes the application process easy. Many people appreciate the quick response times and the excellent customer service, noting that staff are helpful, informed, and provide clear communication throughout the process. The overall experience is often described as stress-free, with many receiving their statements faster than anticipated. However, some customers also noted issues with communication, such as automated and unhelpful responses, and difficulty reaching staff by phone. A few other people also felt that the service was a waste of money due to delays, lack of support, or an inability to process certain qualifications, leading to frustration and lost opportunities.

What people talk about most

Service

Customers had positive experiences with service, often describing it as excellent, quick, and professional,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers reporting that their applications... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as excellent, very good,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the exceptional support,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

UK ENIC delivered a professional service to me. I was kept updated of the progress of my application via email notifications and the turn around time was faster than I had anticipated. Their online po... See more

Company replied

Rated 5 out of 5 stars

I recommend everyone from another countries, who wants to prove any education achieved outside from the UK, to use UK ENIC service. Their service works perfectly and all on time. I am very sati... See more

Company replied

Rated 5 out of 5 stars

Enic is the fastest way in the UK to have a comparability statement. The service was really fast, I applied Monday and got my statement the week after; the customer service was amazing as well. They... See more

Company replied

Rated 5 out of 5 stars

Very convenient service. Easy and cost benefit for non uk residents since its fully digitalized. no need of postal service at all. Im very satisfied with UK Enic service.

Company replied


Company details

  1. Educational Institution
  2. Employment Center
  3. Information Bureau

Written by the company

(We are not connected with ENIC Sports Inc) The UK's national organisation for recognising international qualifications and skills. Formerly known as UK NARIC UK ENIC is a leading information service provider offering impartial, trusted judgement on international qualifications. Our services have been developed to ensure that the skills, competencies and qualifications of those coming to the UK to work, study, practice or settle are recognised at the appropriate level. UK ENIC also supports every university in the UK, all colleges that admit international students, employers, professional bodies, UK Government departments, and immigration advisers understand more about educational, vocational and professional systems outside the UK. UK ENIC is the designated United Kingdom national organisation for the recognition and comparison of international qualifications and skills. We perform this official function on behalf of the UK Government. Operating under contract to the Department for Education (DfE), UK ENIC serves as the UK’s information point on the recognition of overseas qualifications. We also provide the only official source of information on international education systems and qualifications attained from outside the UK, as prescribed by the Lisbon Recognition Convention. UK ENIC is part of the European Network of Information Centres (ENICs) and the wider ENIC-NARIC network. The United Kingdom is a signatory of the Lisbon Recognition Convention which obliges the signatory nations to make arrangements for recognising qualifications across borders and to provide information on education systems and higher education institutions. UK ENIC provides these services.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

399 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(399)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ovefall service was great

Ovefall service was great. I am happy about the seevice. about the staff behaviour, and time management.

January 23, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Rukhsana.

We are delighted that you had such a great experience when using our services.

Best wishes - UK ENIC

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Rated 5 out of 5 stars

Professional and friendly

One the most responsive organisation I have dealt with it. They are very professional and hands on job. The staff are really helpful and friendly

August 21, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and feedback, Mursel.

We really appreciate you sharing your experience, and are delighted that you're so happy with the service we provided.

We have shared your feedback with the team.

Kind regards
Ecctis

Rated 5 out of 5 stars

Very supportive and informative

The service and assistance provided were clear, concise, and immensely helpful. Truly appreciate the support!

December 11, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and lovely comments, Tatiana.

Your comments have been shared with the team here, who work incredibly hard to provide a great service for all of our service users.

Best wishes for the future, UK ENIC

Rated 5 out of 5 stars

Brilliant service

Brilliant service ! Girls on the phone were very helpful ! Thank you so much for helping sort out my statement of comparability.

December 8, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review, Sabrina.

The whole team work very hard to provide an excellent service, and your comments have been shared with them.

Thank you for sharing your experience.

Kind regards
UK ENIC

Rated 5 out of 5 stars

Reliable, trustworthy, user friendly service.

Service is extremely reliable and trustworthy, staff is extremely courteous, all messages and emails are responded in a timely manner, facilities are easy to use, and the documents for which I had applied are delivered sooner than estimated. No issues whatsoever.

October 30, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Antony.

We're delighted that you're so happy with the service and have shared your comments with the team here, who work so hard to ensure we provide such a high standard of service.

Best wishes for the future
UK ENIC

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Rated 5 out of 5 stars

The response time was very accurate

The response time was very accurate. Directive on how to apply was followed appropriately thus getting the right feedback was timely too.

October 10, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review, Chinedu.

We're delighted that you found the application process easy to follow, with relevant feedback throughout the application steps.

Kind regards
UK ENIC

Rated 5 out of 5 stars

Got my e statement as well as the…

Got my e statement as well as the physical statement within the mentioned due dates. Moreover each n every query was answered timely.
Thanks and regards

September 19, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Dear Amna

Thank you for your review and comments.

We're delighted that you found the experience of such a high standard, and that our service team were able to answer your questions quickly and effectively.

Best wishes for the future, UK ENIC

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Rated 5 out of 5 stars

Excellent follow-up services

September 30, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, we're delighted to see how happy you are with the service provided.

Best wishes for the future
UK ENIC

Rated 5 out of 5 stars

professional and fast service

I really appreciate that they done my NARIC documents earlier than expected.
team communicating was professional.
Thank you

August 1, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, we're delighted to see how happy you are with the service provided.

Best wishes for the future
UK ENIC

Rated 5 out of 5 stars

Best organisation in uk

My name is Miss Vivien Oti Obodoruku from Nigeria, my experience was very great with department of education United Kingdom, the stuffs are very good at communication and update of processing qualification and delivery. I want to recommend anyone looking forward to relocating to UK apply for statement of comparability at NARIC.

October 29, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Vivien, we're delighted to see how happy you are with the service provided.

Best wishes for the future
UK ENIC

Rated 5 out of 5 stars

Accurate, explicit and very quick

I was pleased with the accuracy, explanations and guidance. Plus it was completed quickly and sent for next day delivery by post.

August 31, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Elena. We're delighted to see how happy you are with the service provided.

Best wishes for the future
UK ENIC

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Rated 5 out of 5 stars

Nothing but the best and fast service

Nothing but the best and fast service. Thank you so much!

August 21, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Naser.

We're delighted that you're so happy with the service you received.

Best wishes for the future
UK ENIC

Rated 5 out of 5 stars

honest customer service.

My experience was the timing and scheduled of the task carried out by ENIC, they keep to time. They have their customer needs at heart. The site was very wonderful. user friendly, very easy to navigate with a lot of informations on the site.

July 29, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Onoja.

We're delighted that you're so happy with the service you received.

Best wishes for the future
UK ENIC

Rated 5 out of 5 stars

I had so much trouble getting ahold of…

I had so much trouble getting ahold of relevant documents and the team were so understanding and helpful. We managed to find an alternative and they were so kind when I essentially had a mini breakdown on the phone out of pure relief. The certificate was sent so quick.

September 29, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Megan.

We're delighted that you're so happy with the service you received, and that we were able to help you overcome your challenges with your documents.

Best wishes for the future
UK ENIC

Rated 5 out of 5 stars

Nice team

Very great experience with them.
I am happy with result.
Thank you very much

October 23, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Paula.

We're delighted that you're so happy with the service you received.

Best wishes for the future
UK ENIC

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Rated 5 out of 5 stars

Very good service

All done as described on the website. Received in accordance to the deadline. Very good service.

June 23, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We're delighted that you're so happy with the service you received.

Best wishes for the future
UK ENIC

Rated 1 out of 5 stars

VERY disappointing!!

VERY disappointing!!! After months of waiting for my documents, they said they thought they weren´t authentic so they refused to proceed with the servicies, refund my money nor answering my emails.

July 3, 2023
Unprompted review

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