enjoythedrops.com Reviews 

77
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Brilliant all products and customer service I've been using the drop since the very start up and the Dreamies and the liquid and the mind gummies all work. Ive even introduced friends to the products... See more

Company replied

Rated 5 out of 5 stars

Top brand with the tastiest gummy supplements I have ever had. Have had a lot of companies send me similar things to review and honestly can say these are the only ones that actually taste like sweets... See more

Rated 3 out of 5 stars

Good product overall. Took a little longer to arrive than I expected, but it works well and feels worth it.

Rated 1 out of 5 stars

Total scam. Have had to chase every order to which I just receive generic copy and paste replies that are irrelevant (e.g blaming Black Friday delays for the fact an order from October hadn’t arrived)... See more

Company details

  1. Vitamin and Supplements Store

Written by the company

OUR STORY: The Drop was created in 2022 to challenge the idea that feeling good has to come from harsh, synthetic, or potentially habit-forming solutions.
Our mission is to help individuals optimise cognitive performance, reduce stress and anxiety, and support a more balanced, positive mental state—using clean, research-informed formulations. Unlike conventional supplements in pill or powder form, we specialise in liquid tinctures designed for enhanced bioavailability. This delivery format allows for faster absorption and more efficient utilisation of active compounds in the body. While significantly more complex to formulate and produce, we prioritise this approach to maximise effectiveness and support consistent, reliable results. In 2024 and early 2025, growth came faster than we were prepared for, and as a small team, things quickly got out of control on the fulfilment side. Orders were delayed or not delivered, which led to a wave of negative reviews. This was a logistics failure—not a reflection of our product quality—but we take full responsibility for the experience customers had. Since mid-2025, we’ve rebuilt our fulfilment systems, improved delivery times, and strengthened customer support to ensure this doesn’t happen again. The Drop today remains driven by the same mission: providing a differentiated, high-bioavailability approach to supplementation through liquid tinctures and gummies, designed to optimise absorption, support cognitive clarity, and enhance overall mental performance.


Contact info

3.8

Great

TrustScore 4 out of 5

77 reviews

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3.8

All reviews

(77)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i ordered this product (happy gummies)…

i ordered this product (happy gummies) not expecting much effect to occur, however after a month of taking the recommended dosage per day, i have felt that this has effected my mental health and honestly changed my life for the better. Amazing customer service and support, as well as an amazing, effective product that i will now use for the rest of my life.

August 29, 2024
Unprompted review
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Reply from enjoythedrops.com

Hi Joshi!
Thank you so much for sharing your experience!

We're thrilled to have you as a customer and truly appreciate your support :)

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Rated 5 out of 5 stars

Fantastic products keeping me calm

Fantastic products, so good that they always sell out 😂. Thanks for providing my daily dose of calm.

September 2, 2024
Unprompted review
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Reply from enjoythedrops.com

Thank you so much for sharing your experience Daniel!

We're thrilled to have you as a customer and truly appreciate your support :)

Rated 5 out of 5 stars

Good experience

the delivery could be faster, I understand it's due to high demand. But other than that I've had an amazing experience with this company, from their customer service to the product's benefits. Highly recommend!

August 23, 2024
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Reply from enjoythedrops.com

Thank you so much for sharing your experience!

We're thrilled to have you as a customer and truly appreciate your support :)

Rated 1 out of 5 stars

No order, no reimbursement

No order, no reimbursement

No product received and I have tried multiple times to get a refund, but nothing more than at times someone replies that the product will shortly be sent.

Ordered in May, and still no product...

---

Can you please send information of refund to my mail and not here - I have not received a refund or any information regarding it to my personal mail! Or even better, maybe you could actually refund me the money!

May 27, 2024
Unprompted review
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Reply from enjoythedrops.com

We apologize for the inconvenience you experienced :( After reviewing your order details, I can confirm that a full refund has been issued. If you need any more assistance please drop us a message at
( hello@enjoythedrops.com )

All the best!

Rated 5 out of 5 stars

Amazing customer service

I recently had an issue with my order where I received the wrong product I reached out to them via social media and Michael was incredibly helpful and kind. He quickly arranged to resend my order with the correct item and even processed a refund! so I ended up not paying for either set of gummies. I’m extremely satisfied with how this was handled and will definitely be ordering again. Fantastic customer service!

August 21, 2024
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Rated 5 out of 5 stars

Brilliant products!

I've used both the stress and sleep gummies, as well as the happy minddrops, and I can't recommend them enough! They’ve made such a difference for me. I really hope the drops will be back in stock soon. I haven’t been able to find a way to order them.

August 14, 2024
Rated 1 out of 5 stars

No Product

Absolutely disgraceful conduct by this company. There was a problem with my 1st order in relation to hoe long the delivery was taking. They apologised, offered me another product free of charge with my current order. I eventually received my original order minus the free product. I have asked and have been repeatedly told it is on the way. I have since ordered two more orders since April and as of today I havent received either order. I have been refunded for 1 but nothing about the remaining order except the odd email saying its on the way. I would not recommend this company at all. Very unreliable.

August 21, 2024
Unprompted review
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Reply from enjoythedrops.com

Thank you for your feedback. I reviewed your order history and confirmed that your April order 1011052 and May order 1012301 were successfully delivered, with delivery confirmation received from An Post Ireland.

The June / July order has been refunded as per your request.
If you need any further assistance, please don't hesitate to email us.

Rated 5 out of 5 stars

Game changing!

As someone with ADHD, taking happy mind gummies daily has significantly reduced the mental clutter and I feel much calmer as a result.

August 14, 2024
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Rated 1 out of 5 stars

Product not received and awful communication

Whilst I love the product the logistics behind it are severely lacking.
First order of drops were great, enjoyed the product so decided to get gummies instead. Ordered on subscription 3 x 60 gummy packs. Had to chase up delivery, eventually arrived on 25th June but only 2 x 30 gummy packs. Have attempted to get this resolved. Initially communication OK once posted on social media and promised the remaining order would be delivered that week. Still nothing about 6 weeks later and communication is sporadic and has not resolved my issue. Safe to say subscription has been cancelled and whilst originally I recommended the product to friends I would not recommend this company.

August 6, 2024
Unprompted review
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Reply from enjoythedrops.com

Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced. We acknowledge that the incorrect quantity of products was sent, and we are truly sorry for the oversight. I can confirm that a refund has been successfully processed for the missing items. If there’s anything else we can assist you with, please don’t hesitate to reach out to us at ( hello@enjoythedrops.com ) We’re always here to help and ensure your satisfaction :)

Rated 1 out of 5 stars

Scammers

Scammers. You pay for something that’s supposed to come within a couple of days. You keep chasing them and they always say they’ve just got it and will send asap and they never do. They refuse to issue a refund either. Just another scam website.

May 28, 2024
Unprompted review
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Reply from enjoythedrops.com

Thank you for your feedback, Maria. We’re sorry to hear about your experience. If you need to request a refund, please contact us at ( hello@enjoythedrops.com ) , and we’ll be happy to assist you. Thank you :)

Rated 1 out of 5 stars

AVOID AT ALL COSTS!!

13/08 Update to Enjoy the Drops response;
Again you have just shown how incompetent your company is - none of the products were received! You also had incorrectly noted the €19.99 product was refunded when it wasn't, so you then had to refund each product separately.
To then come on here and make false accusations - wow!

AVOID AT ALL COSTS!!
Over a month with no delivery so cancelled the order 2 weeks ago. They have noted one product as refunded - untrue, and no contact at all regarding the second product.
Where is my refund?!?!? 😡

June 9, 2024
Unprompted review
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Reply from enjoythedrops.com

Thank you for your feedback, Elaine. After carefully reviewing your order details, I can confirm that we refunded you €62.62 on 22nd July, which covers the full amount, even though only one product was missing, totaling €19.99. We appreciate your feedback and are sending you lots of positive energy! :)

Rated 1 out of 5 stars

Half of my order still hasn't arrived…

Half of my order still hasn't arrived after 5 weeks, all communications with the company are slowly answered with false promises.
The first half of my order took a month even though it said 2 - 6 days.
Don't bother buying anything here it's more hassle than its worth.

July 5, 2024
Unprompted review
enjoythedrops.com logo

Reply from enjoythedrops.com

Thank you for your feedback, Ashley. We apologize for the missing item and delay in your delivery , but I can confirm that the refund was successfully processed. If you need any further assistance, please don’t hesitate to reach out at ( hello@enjoythedrops.com ) . We're always happy to help! :)

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