En Route Jewelry Reviews 

4,430
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,662 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the gorgeous and unique jewelry designs, noting that the pieces are beautifully made, versatile for daily wear, and do not tarnish easily. People also frequently highlight the remarkably fast delivery service, affordable pricing, and lovely packaging, which makes receiving orders a truly delightful experience. Some reviewers were not happy with the overall product quality, mentioning that certain items felt cheap or broke quickly after being worn. Conversely, a small portion of people felt frustrated by unexpected return shipping expenses and occasional delivery delays that complicated their purchases.

What people talk about most

Product

People report overwhelmingly positive experiences with product quality, praising the stunning designs and... See more

Quality

Customers report widespread satisfaction with the quality of the jewelry, highlighting that the pieces are... See more

Delivery service

Consumers find delivery_service to be a positive experience, consistently praising the fast and prompt... See more

Order

Reviewers mention positive feedback about order processes, highlighting easy navigation, smooth checkouts,... See more

Price

Clients share positive opinions on price, highlighting that the jewelry is affordable and offers a great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

En Route has become one of my favorite retailers in my “journey to ultimate jewelry collection”. I really enjoy the diversity of styles, the price range is highly competitive, marketing is sleek yet a... See more

Rated 5 out of 5 stars

I ordered the Venus collar necklaces for myself and my sister and we absolutely love them! They are even more beautiful in person and feel so special knowing we have matching pieces. I was also impre... See more

Rated 5 out of 5 stars

The most gorgeous unique jewelry ever! I am always being asked where I get my pieces and have referred so many people to enroute. Also absolutely incredible customer service. Would 100% place another... See more


Company details

  1. #11 of 58 best companies in Jewelry Designer

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(4,430)

1,815 reviews in the last 12 months

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Rated 5 out of 5 stars

Love

I absolutely love the jewelry i have from En Route! My sister got me some items for me and I'm obsessed! They go with everything and they're such good statement pieces!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great for staple pieces!

I bought a bracelet / watch on recommendation from a friend and I'm obsessed with it! I wear it everyday, it's become one of my staple pieces. The range and quality of jewellery is amazing - I'm eyeing a couple of other sets for payday. Definitely elevate my everyday look!

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic!

I got their Venus Colour Necklace in silver, and it is one of the most beautiful pieces of jewelery that I own. The quality is amazing for its price and looks super cute in general. The shipping was unproblematic and it arrived in time. Will definitely order again :))

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Nice Quality

The jewelry is very good quality, especially the stainless steel pieces, They do not tarnish, or leave any stains on skin. The designs are also very lovely. I will be ordering again.

July 13, 2026
Unprompted review
Rated 4 out of 5 stars

Not perfect but affordable and pretty!

Beautiful designs, I like that there are waterproof options. The gold locket I bought was quite yellow / warm toned which didn’t suit me (it was photographed more cool toned on web page) but I then ordered the same locket in silver and love it. I did change the chain of the locket myself because the chain it came with was scratchy on my neck. Fast delivery to Spain with nice packaging. I like that it’s affordable

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Best jewellery brand ever

The design is unique and the pieces are have a good quality/price ratio. I already ordered multiple times for myself and to gift to my friends and I always received compliments! Love this brand <3

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Stunning pieces and great quality

Stunning pieces and great quality. I use them everyday, even for going to the beach or when showering and they still look amazing and shiny. I recommend them all the time.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality/price ratio, nice designs

Products are exactly as shown in pictures, and of really good quality (despite not being solid gold/silver). Very affordable, speedy shipping and nice packaging. I’ve ordered several times off En Route and still have my eye on some pieces for a future order.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Everything! From an easy accessible website, to the amazing quality, and fast delivery! Love, love, love <3

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

love them!

I ordered two rings and a pair of earring from en route and I’m so happy with them! I get so many compliments on them especially the rings! They were delivered so quickly and with cute reusable packaging!

May 31, 2026
Unprompted review
Rated 1 out of 5 stars

Awful company don't bother

Advertise free returns when you're checking out and DON'T SPECIFY ITS USA ONLY!!! So now I've sent my parcel to the address they told me to and it's been delivered to a random house??? They take ages to respond and I want my money back!!!!!

June 24, 2026
Unprompted review
En Route Jewelry logo

Reply from En Route Jewelry

Thank you for taking the time to share your feedback, and we're truly sorry to hear about your experience. We understand how frustrating this situation must have been. While our return policy is outlined on our website, we apologize for any confusion regarding the return instructions. We've sent you a request for your order details so we can investigate this further and work toward a resolution. You're also very welcome to reach out to us at customer@enroutejewelry.com—we're here to help and would love the opportunity to make this right.

Rated 5 out of 5 stars

I've ordered multiple pieces from En…

I've ordered multiple pieces from En Route and loved every one! I'm a silver girl, and I appreciate that when ordering a silver version of a piece they not only change the metal color, but also the gems to look better with the silver! I say this because the site seems more geared towards gold jewelry, but the silver pieces that they do have are gorgeous and made with just as much care.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

The best jewelry brand

Beautiful jewelry, they have something for every style and everything will make you look like an IT girl.
It also comes really fast and last for long. Definitely my go to jewelry brand.

July 1, 2026
Unprompted review

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