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See what reviewers are saying

Rated 1 out of 5 stars

The level of service is shockingly unprofessional. Communication is poor, responses are slow or nonexistent, and they rarely take accountability for their errors. When I reached out for help for lat... See more

Rated 5 out of 5 stars

We started our startup a year ago. But months before we have been already in touch with our future Enty account manager. Support is super nice and responsive. We are founders from two countries who ca... See more

Rated 1 out of 5 stars

Requested a 2025 annual sheet back in October, as I wanted to start the process of closing my OÜ. It's March they charge me monthly and I am still waiting, uploaded documents are waiting to be reviewe... See more

Rated 5 out of 5 stars

Enty has been a game-changer for my business needs! Their team is incredibly helpful and responsive, answering queries almost instantly. Enty is not only efficient but also has a sleek, user-friendly... See more

Company replied

Company details

  1. Business Administration Service
  2. Accounting Software Company
  3. Business Development Service
  4. Business to Business Service
  5. Legal Services
  6. Non-Bank Financial Service

Written by the company

A single subscription to run your European business online. With Enty, you can issue invoices with fast payments, craft contracts with e-signatures, and track all the financial sources in one place. All the services are seamlessly interconnected and powered by AI.


Contact info

3.1

Average

TrustScore 3 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Enty has been a great partner for the…

Enty has been a great partner for the past three months. Their support team is always responsive and helpful, and we've been impressed with the quality of their work. We're looking forward to a smooth experience with our upcoming annual tax submission.

October 18, 2024
Unprompted review
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Rated 5 out of 5 stars

I am not subscribed yet

I am not subscribed yet, but i did have a lot of questions and Pablo from customer service was exceptionally helpful. he patiently replied to all of my questions, so far i am loving it.

August 9, 2024
Unprompted review
Rated 1 out of 5 stars

It is dangerous to do administration…

It is dangerous to do administration with Enty!
If you need book keeping do not do it with Enty, they will make huge mistakes that will end up with many fines from the tax departmeht and hours on the phone.

Enty please STOP offering book keeping services!! Your staff is NOT qualified, this can harm many business . It did harm mine and all I got was a sorry .

April 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer support

Excellent customer support, always answer my questions, provides detailed tutorials and handles corner cases on short notice.

June 24, 2024
Unprompted review
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Reply from Enty

Thank you, Valentin! We're delighted to hear that our support has been helpful and responsive to your needs. We're here for you anytime you have more questions!

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Rated 5 out of 5 stars

This app si very useful and well done

This app si very useful and well done. The best tried till now. And support is fantastic!

June 3, 2024
Unprompted review
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Reply from Enty

Thank you for the great review! We're thrilled to hear you're finding us useful! If you need anything else, just let us know!

Rated 5 out of 5 stars

Great experience!

Great on-boarding, legal support, and first 9 months of admin work. They are incredibly patient with all my questions and requests! Totally recommend :-)

June 3, 2024
Unprompted review
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Reply from Enty

Thanks for the review, Bernardette! We're so glad you're happy Enty. Your recommendation means the world to us. If you have any more questions, we're always here to help!

Rated 5 out of 5 stars

Nothing short of an awesome onboarding experience

The Enty user experience and interface are amazing. And to match, they have *excellent* customer support. I'm a small-business owner and new to this kind of accounting software, but Enty makes it easy hits all the important features well. And... they are open to suggestions and questions. An agile company is one I want to work with.

May 14, 2024
Unprompted review
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Reply from Enty

Thank you so much for your wonderful review, John! We're thrilled to hear that you're enjoying your experience with Enty and finding our platform helpful. Welcome to the family!

Rated 5 out of 5 stars

I highly recommend

I highly recommend, great staff, VERY VERY patient and genuine people !!!!

May 8, 2024
Unprompted review
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Reply from Enty

Thank you so much for your enthusiastic recommendation and kind words about our staff!

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Rated 5 out of 5 stars

By far the best customer service I've…

By far the best customer service I've seen

they're very attentive to needs and quick to respond, able to provide clear information on rules and procedures as well as the proper operations of things

they've taken steps consistently to fix issues and I'm sure they'll be even better in the future

May 2, 2024
Unprompted review
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Reply from Enty

Thank you for sharing such positive feedback! At Enty, we strive to be attentive and responsive, ensuring clarity and efficiency in all our interactions. Your confidence in our future improvements is greatly appreciated, and we're excited to continue exceeding your expectations!

Rated 5 out of 5 stars

Accounting for a Digital Nonprofit Association

We've been working with Enty.io for over a year, and we are super happy with their customer service.

As with all accountants, there are minor issues and misunderstandings, but they always help us solve them quickly, and we also understand our issues as an organization.

April 2, 2024
Unprompted review
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Reply from Enty

Thank you so much, Borja, for taking the time to share your experience! At Enty, we strive to address any issues promptly and are glad to be a supportive part of your journey, we're happy that this is being appreciated!

Rated 5 out of 5 stars

Humans behind the desk

I was looking for help in sorting out a little issue uploading some documents and I found in Pablo, the help desk officer carrying my case, all the support I needed. He was quick in replying and keeping me updated on the verification process. Nothing is more valuable than a real, reliable person in this cases. Great experience.

April 10, 2024
Unprompted review
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Reply from Enty

Elia, thank you for your wonderful review! We're thrilled to hear about your experience with Pablo. At our company, we believe in the importance of not only the great interface but human touch. Your feedback is greatly appreciated, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Great service

Great service, they will help you sort all your company document, with step by step explanation, I recommend this service

March 19, 2024
Unprompted review
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Reply from Enty

Thank you for your kind review! We're glad you loved our way of work

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Rated 5 out of 5 stars

Enty always tries to do their best

Enty always tries to do their best. I had many questions in my mind during and after the establishment of my company in Estonia, and they answered all my questions patiently.

February 13, 2024
Unprompted review
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Reply from Enty

Thank you for your kind words, Olcay! We're glad we could assist with your questions during company incorporation which is, genuinely, not an easy process. At Enty, we're always here to help you!

Rated 1 out of 5 stars

Problematic reporting

Problematic reporting: failed reports and not confirmed with the client.
Problematic payroll: impossible to do using their online service and not incorporating the information from the client for the salary reporting, which led to a potential fine

February 12, 2024
Unprompted review
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Reply from Enty

Thanks a lot for your feedback! Our team has already looked into your case and got back to you personally.

We made sure there are no fines you will need to cover and that the process with your corner case is altered to suit your needs. We hope your interaction experience with us will be a bit better from now on!

Rated 5 out of 5 stars

Super easy to work with!

Enty team is amazing and handled all my questions with professionalism and in a timely manner.

January 3, 2024
Unprompted review
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Reply from Enty

Thank you, Samra! We're thrilled to have been able to assist you efficiently. We're always here to help you

Rated 5 out of 5 stars

Great team and support!

Great team and support!
They always help you out with any query you may have.
They are always very polite, and their answer time is really good (they answer in a couple of minutes).
I would strongly recommend to work with them.

January 2, 2024
Unprompted review
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Reply from Enty

We're thrilled to hear that you find our support outstanding and our response time impressive! Our goal is to always provide top-notch assistance with a touch of politeness, ensuring an enjoyable experience for you 🌟

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Rated 5 out of 5 stars

I have partnered with Enty.io in August…

I have partnered with Enty.io in August 2023. Their product saves me a lot of time! As a solopreneur, I do not spend more than 15 minutes a day to take care of my back-office work. Also, they have a beautiful affiliate program and they listen to comments being given.

August 8, 2023
Unprompted review
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Reply from Enty

We're delighted to hear that we've made a positive impact on your solopreneur journey! 🚀 We're always here to listen and improve based on your comments. Thank you for partnering with us!

Rated 5 out of 5 stars

Strongly Recommended

I registered my company last year using another partner. Somehow, I saw the Enty and really liked it. I asked tons of questions to the support team before moving the company, and they always answered kindly. Also, they know what they are doing. So, I decided to move it to Enty :)

Their documentation and blog posts are excellent. I learned most of the topics related to regulations like VAT and invoicing by reading Enty's blog.

I love Enty because it is an all-in-one solution for small businesses, including invoices, contracts, accounting, and hiring. Their web and mobile app is getting better day by day. The team is working hard.

I STRONGLY recommend Enty to those who want to register a new company in Estonia. If you are not working with Enty now, you should :)

December 1, 2023
Unprompted review
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Reply from Enty

Thanks for the glowing review! We're thrilled you love Enty. Our support team, evolving apps, and comprehensive solutions aim to make your business journey smoother. Your recommendation means the world. Cheers to your success with Enty and special love from the content department 💘

Rated 5 out of 5 stars

Best decision to choose Enty for my Estonian business.

Enty was a great choice to manage my business in Estonia. Their customer service is excellent as they always respond promptly to my inquiries. The new portal is user-friendly and am happy with their services overall.

December 14, 2023
Unprompted review
Enty logo

Reply from Enty

We're thrilled you chose Enty for your Estonian company! 🌟 Our prompt customer service, thoughtful UX, and communication are designed with you in mind. Thank you for being with us!

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