The level of service is shockingly unprofessional. Communication is poor, responses are slow or nonexistent, and they rarely take accountability for their errors. When I reached out for help for lat... See more
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We started our startup a year ago. But months before we have been already in touch with our future Enty account manager. Support is super nice and responsive. We are founders from two countries who ca... See more
Requested a 2025 annual sheet back in October, as I wanted to start the process of closing my OÜ. It's March they charge me monthly and I am still waiting, uploaded documents are waiting to be reviewe... See more
Enty has been a game-changer for my business needs! Their team is incredibly helpful and responsive, answering queries almost instantly. Enty is not only efficient but also has a sleek, user-friendly... See more
Company replied
Company details
- Business Administration Service
- Accounting Software Company
- Business Development Service
- Business to Business Service
- Legal Services
- Non-Bank Financial Service
Written by the company
A single subscription to run your European business online. With Enty, you can issue invoices with fast payments, craft contracts with e-signatures, and track all the financial sources in one place. All the services are seamlessly interconnected and powered by AI.
Contact info
Tallinn, Estonia
- support@enty.io
- enty.io
Replied to 55% of negative reviews
Typically replies within 48 hours
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Enty has been a great partner for the…
Enty has been a great partner for the past three months. Their support team is always responsive and helpful, and we've been impressed with the quality of their work. We're looking forward to a smooth experience with our upcoming annual tax submission.
I am not subscribed yet
I am not subscribed yet, but i did have a lot of questions and Pablo from customer service was exceptionally helpful. he patiently replied to all of my questions, so far i am loving it.
3 years of smooth cooperation!
It is dangerous to do administration…
It is dangerous to do administration with Enty!
If you need book keeping do not do it with Enty, they will make huge mistakes that will end up with many fines from the tax departmeht and hours on the phone.
Enty please STOP offering book keeping services!! Your staff is NOT qualified, this can harm many business . It did harm mine and all I got was a sorry .
Excellent customer support
Excellent customer support, always answer my questions, provides detailed tutorials and handles corner cases on short notice.

Reply from Enty
This app si very useful and well done
This app si very useful and well done. The best tried till now. And support is fantastic!

Reply from Enty
Great experience!
Great on-boarding, legal support, and first 9 months of admin work. They are incredibly patient with all my questions and requests! Totally recommend :-)

Reply from Enty
Nothing short of an awesome onboarding experience
The Enty user experience and interface are amazing. And to match, they have *excellent* customer support. I'm a small-business owner and new to this kind of accounting software, but Enty makes it easy hits all the important features well. And... they are open to suggestions and questions. An agile company is one I want to work with.

Reply from Enty
I highly recommend
I highly recommend, great staff, VERY VERY patient and genuine people !!!!

Reply from Enty
By far the best customer service I've…
By far the best customer service I've seen
they're very attentive to needs and quick to respond, able to provide clear information on rules and procedures as well as the proper operations of things
they've taken steps consistently to fix issues and I'm sure they'll be even better in the future

Reply from Enty
Accounting for a Digital Nonprofit Association
We've been working with Enty.io for over a year, and we are super happy with their customer service.
As with all accountants, there are minor issues and misunderstandings, but they always help us solve them quickly, and we also understand our issues as an organization.

Reply from Enty
Humans behind the desk
I was looking for help in sorting out a little issue uploading some documents and I found in Pablo, the help desk officer carrying my case, all the support I needed. He was quick in replying and keeping me updated on the verification process. Nothing is more valuable than a real, reliable person in this cases. Great experience.

Reply from Enty
Great service
Great service, they will help you sort all your company document, with step by step explanation, I recommend this service

Reply from Enty
Enty always tries to do their best
Enty always tries to do their best. I had many questions in my mind during and after the establishment of my company in Estonia, and they answered all my questions patiently.

Reply from Enty
Problematic reporting
Problematic reporting: failed reports and not confirmed with the client.
Problematic payroll: impossible to do using their online service and not incorporating the information from the client for the salary reporting, which led to a potential fine

Reply from Enty
Super easy to work with!
Enty team is amazing and handled all my questions with professionalism and in a timely manner.

Reply from Enty
Great team and support!
Great team and support!
They always help you out with any query you may have.
They are always very polite, and their answer time is really good (they answer in a couple of minutes).
I would strongly recommend to work with them.

Reply from Enty
I have partnered with Enty.io in August…
I have partnered with Enty.io in August 2023. Their product saves me a lot of time! As a solopreneur, I do not spend more than 15 minutes a day to take care of my back-office work. Also, they have a beautiful affiliate program and they listen to comments being given.

Reply from Enty
Strongly Recommended
I registered my company last year using another partner. Somehow, I saw the Enty and really liked it. I asked tons of questions to the support team before moving the company, and they always answered kindly. Also, they know what they are doing. So, I decided to move it to Enty :)
Their documentation and blog posts are excellent. I learned most of the topics related to regulations like VAT and invoicing by reading Enty's blog.
I love Enty because it is an all-in-one solution for small businesses, including invoices, contracts, accounting, and hiring. Their web and mobile app is getting better day by day. The team is working hard.
I STRONGLY recommend Enty to those who want to register a new company in Estonia. If you are not working with Enty now, you should :)

Reply from Enty
Best decision to choose Enty for my Estonian business.
Enty was a great choice to manage my business in Estonia. Their customer service is excellent as they always respond promptly to my inquiries. The new portal is user-friendly and am happy with their services overall.

Reply from Enty
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