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2.8
510 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Unjustified bills, no reply despite multiple emails and contacts. I would strongly suggest to stay away from this provider
Reply from enviaM
We’re sorry you’re not satisfied. Your feedback helps us improve. Please contact us so we can find a solution together.
Kind regards,
Your enviaM Customer Service Team
Worst service I experienced till date. I tried many times to reach but didn't came conclusion. I registered my electricity contract with them but after 3 months still I didn't get any contract information from them.
Reply from enviaM
Es tut uns leid, dass Sie mit uns unzufrieden sind. Auch wenn Ihr Feedback gerade nicht gut ausfällt, ist es uns wichtig zu wissen, wenn wir einen Fehler gemacht haben. Wir sind bereits dabei, Ihr Anliegen zu klären und melden uns kurzfristig bei Ihnen.
Viele Grüße von Ihrem enviaM-Kundenservice
+++
Update: Schön, dass wir Sie telefonisch erreichen und die nächsten Schritte besprechen konnten. Wir würden uns freuen, wenn dies für Sie ein Anlass ist, Ihre Bewertung anzupassen.
Viele Grüße von Ihrem enviaM-Kundenservice
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