Envio Rentals Reviews 

476
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, noting that equipment like photo scanners worked perfectly and delivered great results for digitizing old photos and slides. The service was efficient, professional, and responsive from start to finish, with many highlighting the ease of arranging rentals and timely delivery. The user experience was described as simple, straightforward, and seamless. The return policy and process also received high praise, with many customers finding it very easy and convenient. Reviewers frequently mentioned the excellent value for money and expressed strong recommendations, indicating they would gladly use the service again. This commitment to customer satisfaction and a faff-free experience resonated well with users.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers highlighting the excellent quality and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence from start to finish,... See more

User experience

Consumers find the user experience to be very positive, describing it as simple, straightforward, and easy... See more

Return policy

Customers consistently note positive experiences with the return policy, highlighting the ease and simplicity... See more

Quality

People report positive experiences with product quality, noting that the equipment is good and performs as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hired an Epson Photo scanner to scan a couple of thousand old photo prints i had from the 80s & 90s ... Scanned them all easily in a day or so and the scanned images were excellent Had an unusual... See more

Rated 5 out of 5 stars

Save so much time and effort to scan the family photographs that spanned many decades (ie. all shapes and sizes of photos). The scanner once the software was download was fantastic and very... See more

Rated 5 out of 5 stars

Very impressed by efficiency and ease by which I was able to hire my product with Envio. The web based rental process works really well, is clear and made renting the device simple. Deliver was effici... See more

Rated 5 out of 5 stars

This company do everything they say on the box. Efficient delivery and return and tip top equipment. Scanned 6500 photos in 3 easy days. Top tip though is to prepare your photos (remove from Albums et... See more


Company details

  1. Electronics Company

Written by the company

Short-term access to things you don't often need. Free national delivery & return included.


Contact info

5.0

Excellent

TrustScore 5 out of 5

476 reviews

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5.0

All reviews

(476)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

Excellent service. Great comms, clear instructions, straightforward delivery and return, and perfect product. Would highly recommend and use again.

August 30, 2024
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Rated 5 out of 5 stars

Great service

Scanner came earlier than expected and that meant bonus days for free. Good instructions and excellent service.

August 27, 2024
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Rated 5 out of 5 stars

Very easy process from start to finish

Very easy process from start to finish. Scanned hundreds of photos and documents very quickly and easily.
Chat line very useful as I got stuck with downloading software initially but they were very helpful and I soon got the hang of it.

August 21, 2024
Rated 5 out of 5 stars

Excellent customer service

The carpet cleaner was delivered early.
After a bit of fiddling about and not managing to get it going, customer support video called to talk me through it. The carpet hose turned out to be faulty. I was offered immediate replacement and collection.
The upholstery connection worked perfectly so despite it being a hard work, I managed to do the job with this.
Had the floor head been working it would have been perfect. Despite this the machine cleaned brilliantly.
Although I would leave less stars for the faulty floor head, customer service like this always gets 5 stars in my book. I will use them again in the future.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, from start to finish. The scanner was really well packaged and came with everything I needed to get going, including a handy help-sheet.
The scanning lens was pristine and I got nothing but beautiful, high quality prints.
The returns process couldn't be simpler.

There is lots of attention to details, such as having arrows embossed into the packaging so it is super clear which way up everything is meant to go.

I have no reservations in recommending Enviro Rentals wholeheartedly. A pleasure to hire from them.

August 12, 2024
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Rated 5 out of 5 stars

Lovely experience

Lovely experience, was having some technical issues and Jack supported me with finding the solution and extended the time to allow me to get what I needed from the scanner.

August 12, 2024
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Rated 5 out of 5 stars

This is a brilliant company!

This is a brilliant company with excellent customer service. I rented a V850 to scan decades of family negatives, and was given a free extension so I am a happy customer and will certainly use this company again for the next project: scanning130 years of photos. Delivery and collection were faultless, and my deposit was processed immediately. It was fantastic to have use of the scanner without having to buy it. Well done Envio Rentals!

July 26, 2024
Rated 5 out of 5 stars

Great support and scanner

Slides & Negatives scanner rented. The scanner produced high quality images and was easy to set up and use. Envio’s instructions were excellent.

I had some trouble with some third party software. The Envio support gave me a workaround which worked fine.

Delivery and return process was very good and again easy.

July 25, 2024
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Rated 5 out of 5 stars

Great product, great service

The photo scanner I hired was a great piece of equipment and made a huge job much simpler. The packaging was robust, instructions were clear and re-packing and returning it was easy. First time I have used Envio or hired anything like this and would definitely do it again.

July 15, 2024
Rated 5 out of 5 stars

Easy rental service

I rented a negative scanner, was easy to book, arrived on time and well packaged. Good instructions and easy to return with the return label already attached.

July 15, 2024

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