Enviroadvance Reviews 109

TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

The parcel arrived well packed and in good condition. It also arrived in the time as specified so not a bad experience however when unpacking the item it did not come with any manual or instructions w... See more

Rated 5 out of 5 stars

Speedy delivery and an amazing product. After only finding in-line fans that required complex wiring and extra controllers, the Cloudline was just a plug-in with controller included. And the only soun... See more

Company replied

Rated 5 out of 5 stars

After investing in a Marantz AV Receiver I read several articles on heat management and the general consensus was to go ahead with an Aircom cooling system. I chose the T8 and bought it on a Frid... See more

Rated 5 out of 5 stars

Well i can’t say enough good things about this company I made a mess of my Order and changed my mind on what would work for me so i made the call with tail between my legs lol spoke to a fantastic m... See more

Company details

  1. Wholesaler

Written by the company

We are technology experts bringing advanced environmental control hardware from leading brands and manufacturers. We are the approved UK AC Infinity Distributor. Advanced cooling solutions for your rack, cabinet, closet and equipment needs. Choose from the world class leading Aircom, Airplate, Cloudplate and Airframe series for exceptional innovation and performance. We sell direct to end users, the AV & IT Installer trade and wider industry.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

109 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

Good website and products but no Vat invoice

Good website and products. Good service
No Vat invoice available which is a pain for commercial purchases.

April 16, 2026
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Reply from Enviroadvance

Hi thanks for the review. VAT invoices are available for all purchases. Kindly email info@enviroadvance.com and we will resolve this for you.

Rated 5 out of 5 stars

Great Team

The team at EnviroAdvance, are always professional when we call them, the have our orders out in a timely manner, would reccomend

March 3, 2026
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Rated 4 out of 5 stars

Ac infinity t10 aircom

The parcel arrived well packed and in good condition. It also arrived in the time as specified so not a bad experience however when unpacking the item it did not come with any manual or instructions which should be included. Hence 4stars not 5.

February 23, 2026
Rated 4 out of 5 stars

Works well but check how it fits

The product was delivered very quickly, I must have misunderstood the description as I believed it was designed to fit inside a 100mm dia. pipe, but the fitter and I could not work out how to achieve this.
We had to cut the pipe in half and just got it to fit in each end although the dimension says 3.81 ins the pivot bar for the spring damper is much longer than 4 ins.
It does work very well so pleased with the operation side of the product

February 2, 2026
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Rated 1 out of 5 stars

Poor returns policy and customer service

Returned an unopened/unused product as I simply changed my mind.

I decided to put the item it was bought to a cool in a different unenclosed location. Therefore, it was simply no longer required.

The response received was that there are a number of marks on the item devaluing the item. Offering a 50% refund.

I would have accepted this had I caused the damage, but I did not remove it from it's original packaging, and it would have been delivered to me in that condition.
Despite several emails sent stating the above, there has so far been no response, or no refund.

Sadly, it appears to be my word against theirs, and
can only assume that they are not prepared to discuss the issue. Feels like unless I respond to accept the 50% refund it will remain in limbo.

Would never buy from them again.

Buyer Beware!!!!

November 27, 2025
Unprompted review
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Reply from Enviroadvance

We are disappointed to read an untrue review like this, particularly from a fellow business.

Through strict quality assurance processes, we ensure customers and staff are never put in a position where it is one word against another.

All goods leaving and returning are thoroughly checked and digitally imaged for accuracy and quality control. We pride ourselves on our professional processes that go above and beyond to ensure a great customer experience. Our company values are based upon FACT – a Fast, Accountable, Customer focused Team. We are truly proud of this.

Our return policy is very clear. We have no issue with a change of mind, refunding in full when a product is returned in the same condition as it was supplied. Fulfilment images are compared during the return process ensuring an evidence based outcome.

In this particular circumstance we offered an extremely reasonable goodwill gesture, despite the clear and obvious opening of factory packets, damage to multiple surfaces from installation and further handling marks and the retaping of the original box with different tape. We responded to all of your email queries in a very reasonable timeframe and note you have accepted the goodwill gesture.

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Rated 4 out of 5 stars

Solid product - blocks backdrafts effectively

I purchased the Ac Infinity Backdraft Damper for my kitchen's cooker extractor hood. It's a solid product and functions effectively to keep backdrafts (from the gravity flaps) out the kitchen. The only minor issue I had after fitting it was the noise generated by the spindle which holds the two butterfly flaps in place: when the extractor is on and the flaps are open, the spindle spins around freely. Quietness was a big consideration in the purchase of the cooker hood. So, to introduce a new source of noise was not ideal. I resolved this by taping the spindle ends: this stopped the spindle from spinning when the fan was in operation and hence eliminated the noise.

August 29, 2025

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