Envoy Financial Reviews 

306
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Robyn & Lucy made our whole process of sorting our mortgage stress free. They were quick to reply to any questions we had and had great communication. We would highly recommend them both & will contin... See more

Rated 5 out of 5 stars

Could not recommend them highly enough. I worked with Erin and the service was 10/10. Consistently checking in throughout the week and had answers for any/all questions. Erin helped get the best possi... See more

Rated 5 out of 5 stars

I could not be happier with the service provided by Envoy Financial, particularly my personal advisor Chloe! As a first time buyer the thought of buying a house was a daunting prospect, and Chloe has... See more

Rated 5 out of 5 stars

Our second time using Envoy after they helped us purchase our first house. We needed our mortgage renewed and Ross was extremely helpful. He guided us through the process, talked us through our option... See more

Company details

  1. Mortgage Broker

Written by the company

At Envoy we cover all facets of property related mortgage advice. To put it simply we allow our clients to make value adding decisions based on our extensive experience & market knowledge. We offer a genuine end to end approach whether you’re buying your first home, moving home or looking to secure the best re-mortgage deal. Our whole focus is our clients. We aim to create a lifetime relationship with each client. We want to help you source and select your new home, secure you the funding you need to buy it; and ensure you have all the correct insurances in place to keep it.


Contact info

You should know

4.9

Excellent

TrustScore 5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(306)

111 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best mortgage advisor

Had the absolute pleasure of dealing with Lauren from envoy financial for my new mortgage. Lauren made the whole experience, stress free and so easy to understand. Lauren was always 1 step a head of the game with the whole process. Very appreciative of Lauren and the whole envoy financial team on securing me my mortgage.

October 28, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Thanks for leaving us a review, we are glad we could help.

Advertisement
Rated 5 out of 5 stars

Amazing service!

Couldn't rate Graeme and Karolina from Envoy Financial highly enough. We recently moved into our new home, and as this was our first time dealing with both selling and buying, their advice and guidance was invaluable. They provided regular updates and check ins and were always on hand to answer any of our questions. Would recommend them to anyone!

November 7, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

We are pleased we could help. Thank you for your kind words.

Rated 5 out of 5 stars

Moving home 2025

Ross and Erin made the whole process of moving house much simpler and stress free. Highly recommend !

December 11, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Delighted to have been able to help.

Rated 5 out of 5 stars

Fantastic service

Graeme and Karolina were brilliant from start to finish and helped us with everything we needed. Great communication, thank you!

November 27, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Thanks for leaving us a review, we are glad we could help.

Rated 5 out of 5 stars

100% recommend Envoy …

Can’t thank Ross enough for everything he done for us. Ross managed to sort everything out for us within a couple of weeks. Great customer service.

October 29, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

We are glad we could help. Thank you for choosing us to help with your mortgage.

Advertisement
Rated 5 out of 5 stars

Envoy Financial only the BEST!!I wasted…

Envoy Financial only the BEST!!I wasted six months of my life at a financial advisor in Edinburgh and in just 4 days I got the mortgage from Ross, incredible I still have to realize this, it deserves much more than five stars. I think it's a record!👏👏👏💯💯💯

December 20, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

We love your kind words, we are glad we could help.

Rated 5 out of 5 stars

sorted our Mortgage

Meryn and Amy have been fabulous, friendly and very helpful. Made the whole process seen easy and took away all the stress for us.

December 16, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Glad we could help. Thank you for leaving us a review.

Rated 5 out of 5 stars

Ross and Erin are simply the best when…

Ross and Erin are simply the best when it comes to mortgages. As a first-time buyer, I had countless small questions and worries, but they patiently clarified every single one without hesitation. Their friendly nature, deep knowledge, and approachable attitude made the entire process smooth and stress-free.

I couldn’t have asked for better support, they truly deserve more than 5 stars!

December 11, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Thank you for the kind words. We are pleased we could help you.

Advertisement
Rated 5 out of 5 stars

Brilliant work

Brilliant work, made everything so much simpler and got straight to the point of the information we needed to buy our first home! Highly recommend!!

December 9, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Thank you for leaving us a review, we are delighted we could help.

Rated 5 out of 5 stars

Ross and Erin helped me with purchasing…

Ross and Erin helped me with purchasing my first house! They made the whole process seamless and overall very easy! They were always on hand to explain things or answer any questions that I might have! Absolutely would recommend!

December 4, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Delighted to have been able to help. Thank you for leaving us a kind review.

Rated 5 out of 5 stars

Thanks so much to Lauren!

Lauren helped me in purchasing my first home. Her patience and professionalism are second to none. She guided me through every viewing and every home report until I found the one I wanted and made sure to find the best mortgage rate for me. If it wasn’t for Lauren I don’t know how I would manage to successfully achieve this new chapter in my life. The peace in mind of knowing that Envoy will remain in contact to provide me support with fixed rates expiring is a plus. A great organisation that truly seeks the best outcome for their clients!

December 6, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Your kind words mean a lot. We are glad we could help.

Rated 5 out of 5 stars

Cannot thank Meryn & Amy enough for…

Cannot thank Meryn & Amy enough for their support and advice during the purchasing process of our new house. Very responsive and reliable. 5/5
K&V

October 13, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Delighted to have been able to help. Thank you for the review.

Advertisement
Rated 5 out of 5 stars

My full experience has been excellent…

My full experience has been excellent and would definitely recommend this company to anyone. Credit to Ross and Erin who I can’t thank enough for everything they done.

December 5, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Thanks, glad we could help.

Rated 5 out of 5 stars

Outstanding Service

We received outstanding service from Graeme, who went above and beyond to help us secure our forever home. He made what could have been a tedious process (transferring my previous mortgage and adding my partner) simple and stress-free. Our mortgage was accepted within days, and we couldn’t be happier.

We also had to return to Karolina & Ross later to update our mortgage due to a stressful change in circumstances, and they turned it around within a day — truly exceptional service.

I would highly recommend Envoy to anyone looking for a reliable and supportive advisor.

October 1, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Thank you for your review, we are glad we could help.

Rated 5 out of 5 stars

Ross was absolutely brilliant very…

Ross was absolutely brilliant very informative gave us lots of options and was very helpful with all of our questions and made sure we could concentrate on finding our new home
Thanks again to Ross and the team

November 28, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Glad we could help. Thanks for the review.

Rated 5 out of 5 stars

Excellent service and very friendly

Excellent service and very friendly. Ross organised everything we need and was very responsive to any changes, questions or query’s.

Thanks
Cameron & Emma

November 27, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Thank you we are glad we could assist.

Advertisement
Rated 5 out of 5 stars

5 star experience! Best in the industry!

Ross at envoy was fantastic throughout the full process of us buying our new home.

From the AIP in May to completion in November he took any stress away from us and dealt with everything.

We even got a great deal on our life, income and home insurance.

We will be 100% be using his services again when the time comes to remortgage.

If I could give more than 5 starts I would!

November 27, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Thanks for the kind review, we are glad we could help.

Rated 5 out of 5 stars

Enjoy the envoy experience

Ross and the team came in at the last minute and sorted out something I thought I could do myself. Turns out these guys are really good at just getting it done and letting you focus on other things during what can be a pretty stressful time! I was blown away by how easy they made it for us and wouldn’t hesitate to recommend them.

November 24, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Thanks. We are delighted to have been able to help.

Rated 5 out of 5 stars

Ross and the team helped me from start…

Ross and the team helped me from start to finish when looking to buy a new house. They first helped me budget, then helped me with every single step including sorting all my insurance etc.

The best thing about envoy was how approachable and helpful they were. Can’t recommend them enough.

June 1, 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Thank you for the kind words. Glad we could help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look