Absolutely incredible help and support contacted open reach (other providers wouldn’t) constantly updating me. Helping us get wifi until our main box was ready with them. Honestly change now!! These a... See more
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We have only just joined E.ON Next but already our communication and help to get our account motoring, has been wonderful. I had no idea that companies used WhatsApp to much as been so useful even... See more
Always had a good experience speaking to the friendly customer service agents. No they're aren't able to give me pre energy crisis deals but even they have the same experience with bills. Thankfull... See more
Today a nice man called Richard spoke to me as my meters are not working he so kindly said an engineer will be out on tue as there is a fault on them .he was very helpfull more than i can say for a m... See more
Company details
About E.ON Next Energy Ltd
Written by the company
At E.ON Next, we make new energy work. We aim to do this by helping remove the barriers of the energy transition, so that our customers can reduce their energy bills and environmental impact with future-ready home solutions.
With over 1.5 million energy saving measures installed in UK homes, we've already helped households save £10 billion on bills and significantly cut carbon emissions.
But we're more than just an energy provider. As an E.ON Next customer, you get:A range of electricity and gas energy tariffs.
Discounts on boilers, solar panels, air source heat pumps, and electric vehicle (EV) chargers.
Great savings with exclusive Energy Saving Picks.
Easy energy management with our E.ON Next app and online account.
Access to friendly, helpful, and dedicated Energy Specialists.
Switch to us today and make new energy work for you. T&Cs apply.
Already an E.ON Next customer? We’re eager to know your thoughts! If you'd like to share your experience, please leave us an E.ON Next Trustpilot review.
Get a quote
With over 1.5 million energy saving measures installed in UK homes, we've already helped households save £10 billion on bills and significantly cut carbon emissions.
But we're more than just an energy provider. As an E.ON Next customer, you get:
Switch to us today and make new energy work for you. T&Cs apply.
Already an E.ON Next customer? We’re eager to know your thoughts! If you'd like to share your experience, please leave us an E.ON Next Trustpilot review.
Get a quote
About E.ON Next Energy Ltd.
Written by the company
- Choose energy that comes with your own dedicated Energy Specialists and get exclusive discounts on home energy tech like EV chargers, heat pumps, and solar panels. Switching couldn’t be easier. So why not find out more and join us? Get a quote today at https://www.eonnext.com/dashboard/journey/get-a-quote
Why not make the most of what E.ON Next can offer?
We’re always striving to give our customers more.
With E.ON Next you get:
- A range of electricity and gas energy tariffs.
- Discounts on solar panels, air source heat pumps, and electric vehicle (EV) chargers.
- Friendly, helpful dedicated Energy Specialists.
- Great savings with exclusive Energy Saving Picks.
T&Cs apply. Why not find out more today.
Contact info
Westwood Way Business Park, CV48LG, Coventry, United Kingdom
- hi@eonnext.com
- eonnext.com
4.5
Excellent
200K reviews
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Great attitude and very helpful and professional
Great job professional and knowledgeable
May 8, 2026
Precious was very helpful guiding me…
Precious was very helpful guiding me through my problems. When she didn’t know the answer she found out the information for me.
May 8, 2026
The agent very patiently explored my…
The agent very patiently explored my problems and hopefully he has helped me to overcome the EV charging difficulty. I appreciated his grasp of the situation and the advice fully explained. Thank you
May 8, 2026
Changed over to Eon smooth transfer…
Changed over to Eon smooth transfer Angie in customer service was extremely helpful in fixing minor issue that was on my end.
May 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The advisor that I spoke with clearly…
The advisor that I spoke with clearly didn't know policy & procedure. She tried to refuse to submit my parents meter readings as I wasn't named on the account. I had to point out to her anyone can submit the reading however no account info can be given.
May 8, 2026
Reply from E.ON Next Energy Ltd
Hello AB
Thank you for your message. I’m sorry to hear about the confusion you experienced when submitting your parents’ meter readings. You are correct that anyone can provide meter readings on behalf of the account holder, even if they are not named on the account. However, for privacy and security reasons, we cannot share any account information with someone who is not the account holder.
Kind Regards
Jerry
Trustpilot Team
Great service sorted out tariff…
Great service sorted out tariff straight away no hassle great 😊
May 8, 2026
I dislike the daily charge of 70 p…
I dislike the daily charge of 70 p electric and 20 p aday gas these standing charges work out at £300 plus per year ,without using any power or gas ,
May 8, 2026
Reply from E.ON Next Energy Ltd
Good Evening
Thank you for getting in touch and for the feedback
I can appreciate the charges can be frustrating with the increases and we do try to price fairly in the market, we are always here eto help with any options to help
Thanks - Alia
Sympathetic and compassionate advisors
The advisors are always sympathetic to changing situations and give great help. Particularly Kyle. Thank you.
May 8, 2026
The ease of changing tariffs and then…
The ease of changing tariffs and then being told my monthly payments were going down slightly such good customer service
May 8, 2026
All very easy and straightforward.
May 8, 2026
Double payments taken by eon without consent.
Two payments were taken from my bank account. I phoned eon and was told they couldn't return one of the payments and that I would need to contact my bank. If this happened to me it can happen to other customers. Eon have not given me any explanation of why this happened.
May 8, 2026
Reply from E.ON Next Energy Ltd
Hello David, Thank you for getting in touch about the issue with the two payments taken from your bank account. I completely understand how concerning this must be, and I’m sorry for any inconvenience caused.
I will personally reach out to assist you and ensure that your query and concerns are addressed as promptly as possible. I look forward to assisting you. Kind regards,
Jerry E.ON Next Trust Pilot Team
Friendly service
Friendly service. Good questions and referred to technician to come and fix. Thank you
May 8, 2026
Employee was fantastically helpful
May 8, 2026
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