ePassportPhoto Reviews 

111
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the online platform is exceptionally user friendly, making the entire process of creating compliant passport photos extremely quick and completely painless. People consistently praise the affordable pricing and efficient service, noting that final images are successfully accepted by official government passport agencies without any trouble. Some reviewers were not happy with the photo resizing process, mentioning that background adjustments or final dimensions sometimes required manual fixing by the user. Despite these occasional hurdles, consumers appreciate being able to complete everything directly from home while also receiving helpful customer support.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting how quick, painless, and simple the... See more

Service

Customers report highly positive and reliable experiences with the passport photo service. Reviewers... See more

Website

Consumers find website to be exceptionally helpful when creating passport photos. People report that the... See more

Product

Reviewers highlight ambiguous aspects of product with mixed experiences. Consumers appreciate that the... See more

Price

Customers consistently note positive experiences with price, describing the service as inexpensive and well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was able to set my phone up on a timer and take the picture myself. They were able to completely remove all of the background and clean up the photo so it was immediately approved by the passport ap... See more

Rated 5 out of 5 stars

The process was so easy and really quick. I uploaded photos I took of my husband and myself (mine was a selfie). ePassportphoto approved mine quickly (literally within minutes) and had to make minor c... See more

Rated 5 out of 5 stars

I needed a photo for a visa. I went to Walgreens and they were unable to cut a photo to the correct size. They only print 2"x2". I uploaded my photo to the ePassportPhoto website and it was so quic... See more

Rated 5 out of 5 stars

The picture came out real good and absolutely as per standards. The process was super easy. The platform is safe and I would recommend it to everyone. It's lot cheaper than any other retail outlet.


Company details

  1. Passport Photo Processor
  2. Photo Printing Service
  3. Photographer
  4. Photography Service

Written by the company

ePassportPhoto is one of the longest-running online services for passport, visa, and ID photos, serving millions of customers worldwide. We help people create government-compliant photos quickly and affordably, without the need to visit a photo studio. Using just a smartphone camera, you can take your picture, upload it to our platform, and receive a professionally adjusted photo ready for official use. Our system applies country-specific rules and guidelines, checked regularly by our team, to ensure that every photo meets official standards. You can choose to receive a digital copy, printed photos shipped to your door, or both. With an acceptance guarantee and hundreds of thousands of satisfied customers, ePassportPhoto is a trusted leader in online ID photos.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(111)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Well that was easy

I tried multiple times to get a photo with a white or off-white background as required but nothing was satisfactory. EpassportPhoto replaced my photo's background with a plain white one, fine-tuned it and my photo was accepted by the government's passport renewal process.

March 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Saved the Day

Was in a total frustrated panic, trying to get my passport photo to download on the online renewal site. Kept getting rejected.. Googled what to do. Your company link appeared, so I clicked on it. Can’t say enough for how easy it was. Just sent you the picture and within minutes, it was emailed back, in the exact size specifications and format. Could not have gone smoother,
Cost was minimal, well worth the money. Thank you for being there you saved the day…

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Don't Forget to Remove Your Glasses😊

I was searching online for where to get inexpensive passport photos and this website was recommended. The process is very easy. I took a selfie, and ePassportPhoto cleaned it up and eliminated all the background to produce a guaranteed acceptable passport photo (which was accepted!). I had a follow-up inquiry and their customer service was outstanding (thanks Julie)!

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

The picture came out real good and…

The picture came out real good and absolutely as per standards. The process was super easy. The platform is safe and I would recommend it to everyone. It's lot cheaper than any other retail outlet.

February 3, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

10/10

10/10, really good quality and fast service ! Would recommend and reuse it when needed

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fast, easy, convenient, professional!

I was able to set my phone up on a timer and take the picture myself. They were able to completely remove all of the background and clean up the photo so it was immediately approved by the passport application. The first picture I took had a lighting issue, and they were able to have me re-take and re-submit a photo at no extra cost. This was well worth the money spent and you truly have professionals handling the photo who do this often. I had zero issues and highly recommend anyone who needs their passport photo done to use this site.

January 3, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

This was a very easy process

This was a very easy process. They explained how to take the photo well on the website and it was immediately accepted. So much better than mailing in my passport for a renewal.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Ease of use

Ease of use, very very good price, no need to leave your home and photograph checked that it qualifies to the required standards. I highly recommend this company.

January 9, 2026
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look