ePassportPhoto Reviews 

111
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the online platform is exceptionally user friendly, making the entire process of creating compliant passport photos extremely quick and completely painless. People consistently praise the affordable pricing and efficient service, noting that final images are successfully accepted by official government passport agencies without any trouble. Some reviewers were not happy with the photo resizing process, mentioning that background adjustments or final dimensions sometimes required manual fixing by the user. Despite these occasional hurdles, consumers appreciate being able to complete everything directly from home while also receiving helpful customer support.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting how quick, painless, and simple the... See more

Service

Customers report highly positive and reliable experiences with the passport photo service. Reviewers... See more

Website

Consumers find website to be exceptionally helpful when creating passport photos. People report that the... See more

Product

Reviewers highlight ambiguous aspects of product with mixed experiences. Consumers appreciate that the... See more

Price

Customers consistently note positive experiences with price, describing the service as inexpensive and well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was able to set my phone up on a timer and take the picture myself. They were able to completely remove all of the background and clean up the photo so it was immediately approved by the passport ap... See more

Rated 5 out of 5 stars

The process was so easy and really quick. I uploaded photos I took of my husband and myself (mine was a selfie). ePassportphoto approved mine quickly (literally within minutes) and had to make minor c... See more

Rated 5 out of 5 stars

I needed a photo for a visa. I went to Walgreens and they were unable to cut a photo to the correct size. They only print 2"x2". I uploaded my photo to the ePassportPhoto website and it was so quic... See more

Rated 5 out of 5 stars

The picture came out real good and absolutely as per standards. The process was super easy. The platform is safe and I would recommend it to everyone. It's lot cheaper than any other retail outlet.


Company details

  1. Passport Photo Processor
  2. Photo Printing Service
  3. Photographer
  4. Photography Service

Written by the company

ePassportPhoto is one of the longest-running online services for passport, visa, and ID photos, serving millions of customers worldwide. We help people create government-compliant photos quickly and affordably, without the need to visit a photo studio. Using just a smartphone camera, you can take your picture, upload it to our platform, and receive a professionally adjusted photo ready for official use. Our system applies country-specific rules and guidelines, checked regularly by our team, to ensure that every photo meets official standards. You can choose to receive a digital copy, printed photos shipped to your door, or both. With an acceptance guarantee and hundreds of thousands of satisfied customers, ePassportPhoto is a trusted leader in online ID photos.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

111 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(111)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Online passport photo fixes

I was renewing my passport online and my 2 previous pictures submitted were rejected because of shadows & lighting issues. I found & used your website. Hopefully this photo will be acceptedFic

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and Easy without Leaving Home

This is a great option for getting a passport photo. I didn’t have to leave the house and was able to take as many photos as I liked until I got the right one. I loved how the software changed the background and reviewed the photo to tell you what was wrong with it so you could retake it. This was a great option!

July 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Easy

Really smooth and cheaper than a booth. I could do it comfortably at home and the photo was approved quickly and edited well. DVLA approved it quickly and my licence has already arrived.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Picture accepted 1st submission. Passport in hand in less than a week.

software scanned my photo for correctness, picture was not quite right, asked for a retake with the problem pointed out, followed the advice photo was taken uploaded and passed and is in process now. Used for renewal. Passports seem like a pain to get done, this was well worth the charge and saved a lot of time. ***** update, everything went perfect actually recieved my passport in the mail 6 days after submission. I expected a long process was very surprised.

June 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Converting a photo into a passport…

Converting a photo into a passport photo was so easy. The background was removed and the photo dimensions were set. It took less than 2 minutes to complete the online information and the final photo was approved a few minutes after that. Made my online passport renewal so much easier!

May 31, 2025
Unprompted review
ePassportPhoto logo

Reply from ePassportPhoto

Thank you for the great feedback! We're glad to hear the process was quick and smooth for you. Making passport renewal easier is exactly what we aim for — and it's awesome to know we hit the mark. If you ever need another photo, we’ll be here to help!

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