Epicerie Corner Reviews 

344
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of delicious, high-quality products, many of which are not easily found elsewhere. People frequently highlight the fantastic service, noting prompt responses to queries and overall efficiency. The delivery is often commended for being spot on, with orders arriving on time, well-packed, and effectively cooled for perishable items. Conversely, a small portion of people experienced delivery issues like delayed notifications, thawed cool packs, or damaged packaging. Some reviewers also reported missing or incorrect items, and a lack of communication regarding order updates or stock availability.

What people talk about most

Product

Users describe positive interactions with product, often praising the quality, selection, and value of the... See more

Delivery service

Consumers find delivery service to be positive, with many praising on-time arrivals and well-packed items,... See more

Quality

People report positive experiences with quality, with many reviewers consistently praising the good quality... See more

Order

Customers consistently note positive experiences with order, praising the straightforward ordering process... See more

Service

Reviewers mention positive feedback about service, with many describing it as fantastic, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reblouchon is my father’s absolute favourite, but it has become incredibly difficult to find! Findiing Epicerie Corner was a delight! Soo many delicious things! The cheese was beautiful, ripe and... See more

Company replied

Rated 5 out of 5 stars

I have been buying free range and organic chickens from various farms over the years but the one I bought from Epicerie Corner, French Free range have surpassed everyone. The chickens are of finest... See more

Company replied

Rated 5 out of 5 stars

Excellent website. I used to live in Switzerland and France and am happy to find this online shop where I can buy products I used to use. I can now invite friends for a Swiss or French style meal with... See more

Company replied

Rated 5 out of 5 stars

Ordered Menguys roasted peanuts which we’ve bought in France on several occasions, and are delicious. Also looking for the kind of ham we had in Brittany, but were disappointed in our purchase. Very... See more


Company details

  1. Grocery Store
  2. Convenience Store

Written by the company

At Epicerie Corner, we bring France to your doorstep! As the UK’s largest and most affordable online French supermarket, we offer an unbeatable range of authentic French products—from everyday essentials to gourmet treats. Whether you’re craving saucisson, artisanal cheeses, or your favourite French pantry staples, you’ll find it here. Shop like you’re in France—without leaving the UK! 🇫🇷


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(344)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bio Village Organic Chipolatas TERRIBLE

Order #33840
I am writing to complain about these sausages, which were absolutely terrible.

On many visits to France, I would go into any supermarket (branch of Intermarche etc) and find delicious sausages piled high, readily available. I had thought that buying from a specialist supplier of French food would result in my receiving something similar. Instead, the only way I can describe them is that they were like bogstandard British sausages, which I avoid buying because they are rubbish.

These 'Bio Village Organic Chipolatas (x5)' cannot do your reputation any good, they are truly terrible.

May 8, 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

We are very sorry to hear that you were disappointed with this product. We understand your expectations, especially after enjoying authentic French sausages in France, and we regret that these chipolatas did not meet them.

Your feedback is very important to us, and we will share your comments with our supplier for review. We sincerely apologise for the disappointment caused and appreciate you taking the time to let us know.

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Rated 5 out of 5 stars

Easy website to use when ordering and…

Easy website to use when ordering and ability to choose the day of delivery. Parcel arrives on the day chosen.
Excellent packaging with small ice packs amongst the products.
The large pack of 3 types of raclette cheese is excellent and all the Swiss and French cold meats very fresh and well presented.
Everything I have ordered from this company has been delivered on time and well packed. All excellent products.

April 30, 2026
Unprompted review
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Reply from Epicerie Corner

Thank you so much for your wonderful review Corinna! We are delighted to hear that you are happy with both our service and our products.

It’s fantastic to know that you enjoyed our products. We also truly appreciate your kind comments about our packaging and delivery service — our team works hard to ensure products arrive fresh, well packed, and on time.

Thank you again for your trust and support. We look forward to bringing you many more delicious French favourites in the future!

Rated 5 out of 5 stars

Reblouchon is my father’s absolute…

Reblouchon is my father’s absolute favourite, but it has become incredibly difficult to find! Findiing Epicerie Corner was a delight! Soo many delicious things!
The cheese was beautiful, ripe and dreamy!
Great website, simple to navigate, clear and to the point! The delivery was spot on and the products exactly what was wanted!
If only everything in life was as easy and satisfying!
Go on you know you want to!

March 31, 2026
Unprompted review
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Reply from Epicerie Corner

Thank you so much for your lovely review Lindsey! We’re thrilled you found us and even happier that you enjoyed our products!

Looking forward to sending more delicious treats your way soon!

Rated 5 out of 5 stars

Amazing

Amazing! Very convenient. Satisfied a strong craving of mine!

April 17, 2026
Unprompted review
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Reply from Epicerie Corner

Thank you so much! We’re so happy we could help satisfy your craving — that’s exactly what we love to hear. Delighted you enjoyed the convenience too, and we hope to treat you again very soon!

Rated 1 out of 5 stars

Can't deliver the right package, can't process a refund

I placed an order with Epicerie Corner on 10 April, scheduling a delivery on 23 April. The parcel that was delivered was not what I ordered, instead they shipped me someone else's items. These were specifically ordered for a birthday party the following weekend When I contacted the company, they said there were no more items in stock and promised a refund in 2-3 business days... but they wanted me to take more time off and wait around for someone to collect the parcel that was sent in error. I am a shift worker and do not have time to wait around for a courier to fix someone else's error. 5 days have passed and I still have not received any refund. Chasing this with the company, but this is POOR customer service. You'd be better driving to France vs using Epicerie Corner.

April 23, 2026
Unprompted review
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Reply from Epicerie Corner

Hi Jim, thanks for your feedback.

We’re very sorry for the inconvenience — this is not the level of service we aim to provide.

We are awaiting your confirmation regarding the collection, as the numerous emails we previously sent have not received a reply.

Looking forward to hear from you

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Rated 5 out of 5 stars

Nice range

Nice range. Good service. Kept to realistic delivery date

April 6, 2026
Unprompted review
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Reply from Epicerie Corner

Thank you for your lovely feedback Frankie ! We’re delighted you enjoyed our range and service, and we’re especially pleased that the delivery arrived just as promised. We really appreciate your support!

Rated 5 out of 5 stars

Excellent communication with seller.

Excellent communication with seller.
The delivery met my expectations.
I recommend this seller.
You can count on them for trustworthy service.

April 29, 2026
Unprompted review
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Reply from Epicerie Corner

Thank you so much for your kind words and recommendation Christine! We’re pleased to hear that you were happy with our communication and delivery service. Your trust means a great deal to us, and we truly appreciate your support!

Rated 5 out of 5 stars

Fantastic company

Fantastic company
Have ordered from them many times
Prompt delivery & items are well packaged

April 14, 2026
Unprompted review
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Reply from Epicerie Corner

Thank you so much for your continued support Candice ! We’re delighted to hear you’ve enjoyed ordering with us time and time again. It’s wonderful to know our prompt delivery and careful packaging keep meeting your expectations — we truly appreciate your loyalty!

Rated 2 out of 5 stars

Beware of short expiry date fresh products

First order OK. Second one terrible - 4 items marked as refunded (presumably unavailable), though only 3 showed as £0 on my order. Worse still, I received 12 merguez with an expiry date the same as the delivery and 3 packs of black puddings with expiry dates only 3 days away! These are marked as partial refund because of short expiry date, but what the hell am I meant to do with them all in such a short time? Online chat not helpful.

April 21, 2026
Unprompted review
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Reply from Epicerie Corner

Hi Tom, thanks for your feedback.

We’re very sorry for the inconvenience — this is not the level of service we aim to provide.

Receiving items with such short expiry dates and the refund issue you experienced is not acceptable. We understand your frustration and will review this internally.

Please contact us directly so we can make this right.

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Rated 5 out of 5 stars

Excellent range of French food

Excellent range of French food - Ebly at a decent price!
Very pleased to have found the store...saves a trip over the Channel!

March 19, 2026
Unprompted review
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Reply from Epicerie Corner

Thank you so much for your lovely review Catherine!

Happy to hear that you’re enjoying our range of French products. Saving you a trip across the Channel is exactly what we aim for!

Looking forward to your next order

Rated 5 out of 5 stars

Easy order online and real person also…

Easy order online and real person also available on the phone to discuss the delivery, which was made at the agreed time. Very good products. Perhaps a bit too much packaging... but this certainly kept it cold.

March 27, 2026
Unprompted review
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Reply from Epicerie Corner

Thank you for your lovely feedback!
We’re glad you enjoyed the easy ordering and timely delivery. Great to hear the products arrived fresh and well chilled.
We appreciate your note on packaging — it helps us keep improving. Hope to see you again soon!

Rated 4 out of 5 stars

Enjoyed the products and was delivered…

Enjoyed the products and was delivered as and when expected. Thanks!

March 20, 2026
Unprompted review
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Reply from Epicerie Corner

Thank you for your kind feedback Marine!
We’re really glad to hear you enjoyed the products and that your delivery arrived right on time.

We truly appreciate your support and hope to make your next experience even better—hopefully earning that 5th star next time!

Rated 5 out of 5 stars

10/10 for service

10/10 for service, for delivery and product

March 27, 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much for the perfect score Kaisar!
We’re thrilled to hear you were happy with the service, delivery, and the product.

Your support truly means a lot to us, and we can’t wait to serve you again soon!

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Rated 5 out of 5 stars

Very good service

Very good service, bought them for a friend this time as Haribo are her favourite and she munches them at my place whenever she comes to see me so thought i would give her some to take home this time.

April 3, 2026
Unprompted review
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Reply from Epicerie Corner

Thank you for your kind feedback Hugh!
We’re so pleased to hear you were happy with the service, and what a great idea to surprise your friend with her favourite Haribo!

Looking forward to prepare your next order!

Rated 5 out of 5 stars

Very good customer service

Very good customer service, they were extremely helpful when my order was misplaced by the courier. I was delighted with the products I used to enjoy in France.

April 10, 2026
Unprompted review
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Reply from Epicerie Corner

Thank you so much for your wonderful feedback Nicholas!
We’re really glad we could assist you when the issue with the courier came up and make things right.

It’s especially rewarding to hear that you enjoyed the products you loved back in France — that’s exactly what we aim for!

Rated 5 out of 5 stars

Great products and reasonable prices.

March 16, 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Many thanks for your lovely feedback, Anne!
We’re delighted that you’re enjoying the quality of our products and finding our prices fair.
It means a lot to us, and we can’t wait to have you shop with us again soon!

Rated 5 out of 5 stars

The go to company for the best French…

The go to company for the best French butter, not available easily in the UK

Content……

April 3, 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you very much for your lovely feedback, Michael!
We’re so pleased to hear that you were satisfied with the quality and that your order arrived promptly.

Your support means a lot to us, and we look forward to serving you again soon!

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Rated 5 out of 5 stars

Great quality and delivered on time…

Great quality and delivered on time without any issues.

March 7, 2026
Unprompted review
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Reply from Epicerie Corner

Thank you so much for your kind feedback Lena ! We're really glad to hear that you’re happy with the quality and that everything arrived right on time. It means a lot to us, and we look forward to serving you again soon!

Rated 4 out of 5 stars

Rooms fruit syrup - finally squash without artificial sweetener!

This fruit syrup is great, I can’t have artificial sweeteners and all UK brands now contain them. Epicerie Corner sell many different flavours with actual sugar in! Usually I would give 5 stars as service is normally great but this time on my chosen day the package said “delivered” but it did not actually come until the day after. Probably a courier issue rather than the seller

March 31, 2026
Unprompted review
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Reply from Epicerie Corner

Thank you so much for your feedback Lesley we’re really glad you enjoy our products!

We’re sorry about the delivery delay this time. It does seem to be a courier issue, but we completely understand the inconvenience caused.

Thanks again for your support — we truly appreciate it!

Rated 5 out of 5 stars

Love these guys

Love these guys! Great range of products, decent prices, excellent delivery options and bring me the loveliness I miss so much from when i lived in Luxembourg.

March 11, 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much, Elle!

We’re delighted to bring a little taste of what you loved in Luxembourg right to your door. It means a lot to us that you enjoy our range, prices, and delivery options.

Thanks again for your support, we are looking forward to prepare your next order!

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