Thank you to Brenda for quickly and appropriately possessing a refund for an entirely accidental purchase I made. Her critical thinking saved me the hassle of having to do a chargeback through my card... See more
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See what reviewers are saying
Somehow I subscribed to this website by mistake. The person I talked to understood what happened and cancelled the subscription and refunded my money without a problem. Thank you for your help.
They are saying they will refund my money but I will believe that when I see it. If it says discount yarn it’s a subscription not an order.
I did not authorize the transactions that i was charged but the customer service searched and reached back to me and has said they would refund my money.
3.9
Great
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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They were great to work with.
May 26, 2026
Unprompted review
Feedback was almost immediate which I…
Feedback was almost immediate which I found to be very professional
May 18, 2026
Unprompted review
Withdraw money without my consent and…
Withdraw money without my consent and without OTP of my bank. I want all my money back into my bank.
May 15, 2026
Unprompted review
Have a great day,,,
upon calling the call center giving them the needed information they swiftly located my information and supplied me with contact info and with the help of customer support was able to resolve the issues.
100% satisfied with the results we can all have a great day...;
April 11, 2026
Unprompted review
I am thinking about you and your…
I am thinking about you and your service.
April 13, 2026
Unprompted review
Scam scam scam
Scam scam scam. Wouldn’t give me my refund for products I didn’t purchase until I re did my review
April 7, 2026
Unprompted review
Epicpines is responsive to correcting snafus
Epicpines is responsive to correcting what went awry. Escalation Team does what they say they will do.
March 4, 2026
Unprompted review
Y'all refunding my money after finding…
Y'all refunding my money after finding out that it was a fraudulent charge is awesome
March 13, 2026
Unprompted review
Emerald helped me and solved my problem…
Emerald helped me and solved my problem , which I am beyond satisfied with !! Thank you escalation team
February 26, 2026
Unprompted review
I have requested for a refund for a…
I have requested for a refund for a wrong transaction and i was immediately given a response through email that the amount will be returned back to my account.
February 25, 2026
Unprompted review
I thought I was getting a great deal on…
I thought I was getting a great deal on a vanity, but ended up signing up for numerous promotions that I did not realize.
January 11, 2026
Unprompted review
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