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Review summary

Created with AI, based on recent reviews

Looking at 917 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and affordability, often highlighting the competitive pricing. Many consumers also appreciate the efficient ordering process and the prompt delivery service, noting that items frequently arrive earlier than expected. However, some people were dissatisfied with certain aspects of the service. A few customers reported issues with order accuracy, such as receiving incorrect items or missing shirts. There were also occasional complaints about slow shipping times and a lack of tracking updates, leading to uncertainty about delivery.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and selection. Many customers praise the great... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping times,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Order

Customers generally express satisfaction with their ordering experiences. Many reviewers highlight the quick... See more

Price

People report positive experiences with price. Many customers praise the great and reasonable prices, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The affordability of the pants was terrific. It does take a rather lengthy time to complete to the delivery process. If you could quicken the shipping time, it would be perfect overall.

Company replied

Rated 4 out of 5 stars

I’ve been ordering from Epic Sports for years and have never had any issues with the products. You can’t beat the close out prices! I would’ve given 5 stars this time but for some reason my order to... See more

Company replied

Rated 4 out of 5 stars

Overall experience was very stressful, but in the end I did receive my order a day early so 4 stars. First of all, there is 0 way to expedite orders or pay for rush shipping, which I didn’t realize u... See more

Company replied

Rated 4 out of 5 stars

I would have liked my order to be shipped all at once, instead of multiple orders, but the quality has been really good for the reasonable prices.

Company replied


Company details

  1. Sporting Goods Store
  2. Activewear Store
  3. Printed Clothing Store
  4. Soccer Store
  5. Sportswear Store
  6. Work Clothes Store

Written by the company

Epic savings. Epic Wins. Epic sports gear, activewear, and closeouts


Contact info

  • 9750 East 53rd Street North, 67226, Bel Aire, United States

  • epicsports.com

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick

Quick, limited phone time, exactly what I was looking for.

May 7, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review! We are glad you found exactly what you were looking for and had a smooth experience.

We appreciate your business and hope to serve you again soon!

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Rated 5 out of 5 stars

Quick shipment, quality items

Quick shipment, item was exactly as ordered

April 13, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review! We are glad to hear your order arrived quickly and exactly as expected.

We appreciate your business and hope to serve you again soon!

Rated 5 out of 5 stars

The pants I made up on web site is what…

The pants I made up on web site is what I got great job and thank you

May 11, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review! We are glad to hear the pants turned out exactly how you designed them on the website.

We appreciate your business and hope you enjoy them!

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Articles look high quality. I’m pleased with my purchases. Thank you.

May 11, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review! We are glad to hear your order arrived on time and that you were happy with the quality of the items.

We appreciate your business and hope to serve you again soon!

Rated 5 out of 5 stars

The customer service helped a ton with…

The customer service helped a ton with the replacement item.

May 4, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review! We are happy to hear our customer service team was able to help with your replacement item.

We appreciate your support and hope to serve you again soon!

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Rated 4 out of 5 stars

Good prices and service

May 5, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review!

We are glad to hear you were happy with both our prices and service. We appreciate your business and look forward to serving you again!

Rated 3 out of 5 stars

We had 1 jersey that came in with no…

We had 1 jersey that came in with no number. Not sure how to get order fixed

April 24, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback. We would like the opportunity to review this further and better understand your experience.

Please reply with your order number so we can investigate and assist you further.

Rated 5 out of 5 stars

fast delivery

April 13, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review! We are happy to hear your order arrived quickly.

We appreciate your support and hope to serve you again soon!

Rated 3 out of 5 stars

Your return/exchange policy

April 30, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback. We understand return and exchange policies can sometimes be frustrating, and we are always looking for ways to improve the customer experience.

Please reply with your order number so we can look into your situation further and see how we may be able to assist.

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Rated 5 out of 5 stars

Received everything ordered

Received everything ordered

April 11, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review! We are glad to hear everything arrived as ordered.

We appreciate your business and look forward to serving you again!

Rated 5 out of 5 stars

Got them ahead of schedule

Got them ahead of schedule, which was greatly appreciated.

May 9, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review! We are glad your order arrived ahead of schedule and that it was appreciated.

Thank you for choosing Epic Sports!

Rated 5 out of 5 stars

used them in the past very satisfied…

used them in the past very satisfied with promptness and quality

May 4, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your continued support! We are happy to hear you have been satisfied with both the quality and prompt service.

We appreciate your business and look forward to serving you again!

Rated 5 out of 5 stars

Love epic sport they clearance section…

Love epic sport they clearance section is right for my price and good quality me and my peoples are very pleased and will continue to shop. And delivery is awesome. The ship shipping is so cool. Order in and out. 👏🏾👏🏾👏🏾👍🏾

May 4, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for the awesome review! We are so glad to hear you are happy with the quality, pricing, and fast delivery. It is great to know our clearance section has been a good fit for you and your people.

We truly appreciate your support and look forward to your next order!

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Rated 4 out of 5 stars

The item was good but shipping costs…

The item was good but shipping costs were horrible

April 22, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback. We are glad to hear you were happy with the item itself.

We understand shipping costs can be frustrating. We choose to list shipping separately rather than building those costs into our product prices and advertising “free” shipping. Delivery is never truly free, and many retailers increase product pricing to cover it behind the scenes.

Our goal is to keep product markups as low as possible while passing along discounted UPS and USPS shipping rates directly to customers rather than profiting from shipping charges. In many cases, our rates are lower than standard public carrier pricing, especially for larger team orders.

We appreciate your business and your honest review.

Rated 5 out of 5 stars

came fast looked great

May 6, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review! We are glad to hear your order arrived quickly and looked great.

We appreciate your support and hope to serve you again soon!

Rated 1 out of 5 stars

Couldn’t talk to anyone on the phone

Couldn’t talk to anyone on the phone, not helpful, to return package was astronomical in cost. Will not buy from them or recommend epic sports to anyone

April 10, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

We are sorry to hear about your experience.

While we do not offer phone support, we have found that most issues can be resolved faster and more effectively through chat and email, since many situations require detailed written communication and documentation.

Regarding return shipping, Epic Sports does not provide prepaid return labels because we choose not to inflate product pricing to cover return costs. Many retailers build those expenses into higher everyday prices for all customers. Instead, we keep our product markups as low as possible so only customers needing a return pay for return shipping, rather than every shopper paying increased prices upfront.

We understand this may not align with every customer’s preference, but we do appreciate your feedback.

Rated 5 out of 5 stars

quick delivery and good customer service

quick delivery and good customer service

May 7, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review! We're glad to hear you received your order quickly and had a positive experience with our customer service team.

We appreciate your support!

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Rated 5 out of 5 stars

Very Pleased with quality and fast service

Order reached me quickly and looked just like the art I had approved.

May 7, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review! We're happy to hear your order arrived quickly and matched the approved artwork exactly.

We appreciate your support and hope to work with you again soon!

Rated 5 out of 5 stars

The website was simple and easy to…

The website was simple and easy to maneuver

May 1, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review! We're glad to hear you found the website simple and easy to navigate.

We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great price and service

Great price, fast shipping.

April 29, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review!

We’re glad you were happy with the pricing and fast shipping.

We appreciate your support and hope to serve you again soon!

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