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Review summary

Created with AI, based on recent reviews

Considering 951 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, often highlighting the excellent value for money and the wide selection available. Many people appreciate the efficient ordering process and the fast delivery service, noting that items often arrive sooner than expected and are accurate to their orders. However, some customers also noted issues with the website's functionality, and a few experienced problems with order accuracy, receiving incorrect or incomplete shipments. There were also occasional concerns about the quality of custom items and the packaging of certain products, leading to items arriving damaged or unsuitable for use.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and selection. Many customers praise the high quality... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and reliable... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the great quality of... See more

Order

Customers generally had positive experiences with their orders, often praising the simple and easy ordering... See more

Price

Users describe positive interactions with price, consistently finding products at very good and unbeatable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate the quality of many of the close out items I buy as they are the 'blank canvas' to my artistic creations. I wish that Epic would pack the clothing items in trash bags to minimize the d... See more

Company replied

Rated 5 out of 5 stars

We placed an order of volleyballs as a gift for our first time boys team. We wanted to give them a good ball that wasn’t overly expensive but that they could use to practice until the next season.... See more

Company replied

Rated 5 out of 5 stars

Exactly what I order and arrived before the estimated delivery date shipping out of Kansas City, if I recall correctly. Mileage may vary, but this was my second straight purchase of baseball pants (Ch... See more

Company replied

Rated 5 out of 5 stars

My school's room has been broken since last school year and I was determined to get a new one. Since they are old, I thought I was going to have a hard time finding one. With the help of my custodia... See more

Company replied


Company details

  1. Sporting Goods Store
  2. Activewear Store
  3. Printed Clothing Store
  4. Soccer Store
  5. Sportswear Store
  6. Work Clothes Store

Written by the company

Epic savings. Epic Wins. Epic sports gear, activewear, and closeouts


Contact info

  • 9750 East 53rd Street North, 67226, Bel Aire, United States

  • epicsports.com

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

Not mail order friendly

I had to return the item I ordered because it turned out not to be suitable for my purpose. A return label was not provided. It cost me $30 for the return (would have been $50 if I used UPS). Then I only got a partial refund minus $13 restocking fee. Never again!!!

April 7, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback. I understand how frustrating it can be to pay for return shipping and receive a refund that is less than expected.

We do want to be transparent that we do not provide prepaid return labels, as our pricing model is built around keeping product costs as low as possible for our customers. Rather than building return costs into every order, we only apply those costs when a return is needed.

Additionally, restocking fees may apply depending on the item.

That said, we appreciate you sharing your experience. Feedback like this helps us continue to evaluate how we communicate our policies and improve the customer experience.

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Rated 5 out of 5 stars

Shirt were great

Shirt were great. It would be nice to be able to adjust the size of the logo when you upload them.

April 22, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback. We are glad to hear the shirts turned out great.

We appreciate your suggestion about logo sizing and will share it with our team as we continue to improve the customization experience.

Rated 5 out of 5 stars

Good quality merchandise and good…

Good quality merchandise and good service

March 31, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback. We are glad to hear you are happy with the quality and service.

We appreciate your support and look forward to serving you again.

Rated 4 out of 5 stars

The prices were amazing

The prices were amazing, but some items were out of stock. Overall a good experience.

March 27, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for the feedback. Glad to hear the pricing stood out.

We understand the frustration with items being out of stock, especially when demand is high. We appreciate your support and are glad you had an overall good experience.

Rated 5 out of 5 stars

It was easy to design the jerseys and…

It was easy to design the jerseys and place our order. There was plenty of communication from Epic Sports regarding our order. It arrived on time!

April 10, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for the feedback. Glad to hear the design process was easy and that communication and delivery met expectations.

We appreciate your support.

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Rated 5 out of 5 stars

We'll keep using them.

They're helping us as a new lower income nonprofit create fundraiser items for the team. The print comes out well done. The shirts are surprisingly good.

April 27, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for sharing this. We’re glad to hear the print quality and shirts met your expectations, and we’re happy to support your organization’s efforts.

We appreciate what you’re doing and your support.

Rated 1 out of 5 stars

Ordered girls softball pants the sent…

Ordered girls softball pants the sent men’s baseball pants. When I went to return them they charged a restocking fee of 19 dollars plus it cost 12 dollars to ship them back. Reached out to customer service and 4 weeks later still not response.

March 31, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

I understand your frustration, that is not the experience we want you to have.

If incorrect items were sent, you would not be responsible for return shipping or restocking fees.

Please contact our customer service team via email, ticket, or chat so we can review your order and get this resolved properly.

Rated 2 out of 5 stars

Delayed Shipping

The order quality was good, but missed the expected delivery by a week which created several headaches for us. Frustrated to say the least.

April 21, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for the feedback. I’m glad to hear the quality met expectations, but I understand the frustration the delay caused, especially with your timeline.

If there’s anything we can review or assist with on your order, please reach out to us directly and we’ll take a closer look.

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Rated 5 out of 5 stars

Epic sports is the best they have…

Epic sports is the best they have everything sports and much more great discounts fast shipping love it

March 29, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you! We appreciate the kind words. Glad to hear you’re enjoying the selection, pricing, and fast shipping.

Thanks for your support.

Rated 3 out of 5 stars

Delivery did not arrive

April 26, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for bringing this to our attention. I understand how concerning that can be.

Since the order shows delivered via UPS on 4/7, please reach out to us directly so we can look into this with you and work toward a resolution.

Rated 2 out of 5 stars

I will never ever order anything from…

I will never ever order anything from this company again. In what world in today's day and age with technology what it is, does it take 3 weeks to receive (1) ONE pair of baseball pants? They gave some lame excuse about vendors and logistics.
If it's a vendor issue get a new one. Terrible business practice.
I just read your reply to my post and it was a complete lie my order did not require customization it was a straight pair of navy blue baseball pants.
Did it say that anywhere in the v order part? NO you weren't upfront.

April 2, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

I understand your frustration. Looking at the order, it was placed with economy shipping, which had an estimated delivery date of 4/27, and the item also required customization*, which adds to processing time. Based on that, the order was within the expected timeframe.

If you’d like us to review anything further with you, feel free to reach out directly and we’ll take a closer look.

*Edit: This order had customized braiding added to the pants. The standard pants E141509 don't come with braiding. It must be sewn on in the requested color, which requires additional time.

Rated 5 out of 5 stars

Always love doing business with y’all

Always love doing business with y’all! Never disappointed and always have the greatest deals 🙌🏽

April 13, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

We appreciate that. Glad to hear you’ve had consistently great experiences and found value in the deals.

Thanks for your continued support.

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Rated 5 out of 5 stars

Great products along with pricing

Great products, super-fast shipping! Clearance prices that are definitely a good buy.

April 7, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for the feedback. Glad to hear the products, pricing, and shipping all delivered for you.

We appreciate your support.

Rated 4 out of 5 stars

Shipping was great

Shipping was great, hat was supposed to fit like S/M, however that size fits much larger. Its a nice hat but will be gifted to a big headed friend of mine. Nice quality hat though.

April 10, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for the feedback. Glad to hear the quality and shipping met expectations. We understand sizing can vary by style, and we’ll share that feedback with our team.

If you need help with sizing on a future order, we’re here to help.

Rated 5 out of 5 stars

Product was as described and even…

Product was as described and even arrived early. Very happy with purchase.

April 6, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for the feedback. Glad to hear the product matched expectations and arrived early.

We appreciate your support and are happy you’re pleased with your purchase.

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Rated 1 out of 5 stars

My order was lost during shipment with…

My order was lost during shipment with FedEx. I was told to have the shipper (Epic Sports) file a lost package claim. I contacted them multiple times and informed them my package was lost, and requested that they file a claim. However, I I was never able to get them to file the claim.

April 24, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

We're sorry to hear your order didn't meet your expectations. Please reply with your order number so we can investigate.

Rated 5 out of 5 stars

satisfied

the set was nice and the shipping was fast

April 14, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for the feedback. Glad to hear you’re satisfied and that the set and shipping met your expectations.

We appreciate your support!

Rated 5 out of 5 stars

Great prices

Great prices. Quality products. Fast shipping. What's not to like!

April 16, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

We appreciate that. Glad to hear the pricing, quality, and shipping all delivered for you.

Thanks for the support!

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