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Review summary

Created with AI, based on recent reviews

Considering 951 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, often highlighting the excellent value for money and the wide selection available. Many people appreciate the efficient ordering process and the fast delivery service, noting that items often arrive sooner than expected and are accurate to their orders. However, some customers also noted issues with the website's functionality, and a few experienced problems with order accuracy, receiving incorrect or incomplete shipments. There were also occasional concerns about the quality of custom items and the packaging of certain products, leading to items arriving damaged or unsuitable for use.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and selection. Many customers praise the high quality... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and reliable... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the great quality of... See more

Order

Customers generally had positive experiences with their orders, often praising the simple and easy ordering... See more

Price

Users describe positive interactions with price, consistently finding products at very good and unbeatable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate the quality of many of the close out items I buy as they are the 'blank canvas' to my artistic creations. I wish that Epic would pack the clothing items in trash bags to minimize the d... See more

Company replied

Rated 5 out of 5 stars

We placed an order of volleyballs as a gift for our first time boys team. We wanted to give them a good ball that wasn’t overly expensive but that they could use to practice until the next season.... See more

Company replied

Rated 5 out of 5 stars

Exactly what I order and arrived before the estimated delivery date shipping out of Kansas City, if I recall correctly. Mileage may vary, but this was my second straight purchase of baseball pants (Ch... See more

Company replied

Rated 5 out of 5 stars

My school's room has been broken since last school year and I was determined to get a new one. Since they are old, I thought I was going to have a hard time finding one. With the help of my custodia... See more

Company replied


Company details

  1. Sporting Goods Store
  2. Activewear Store
  3. Printed Clothing Store
  4. Soccer Store
  5. Sportswear Store
  6. Work Clothes Store

Written by the company

Epic savings. Epic Wins. Epic sports gear, activewear, and closeouts


Contact info

  • 9750 East 53rd Street North, 67226, Bel Aire, United States

  • epicsports.com

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ease of ordering

Ease of ordering, and the product was great. It shipped rather quickly.

March 20, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback. We are glad to hear the ordering process was easy, the product met your expectations, and delivery was quick.

We appreciate your support and look forward to serving you again.

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Rated 5 out of 5 stars

Great source for volleyball stuff

The volleyball were high quality and at a great price.

March 22, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback. We are glad to hear the volleyballs met your expectations in both quality and value.

We appreciate you choosing us and look forward to supporting your future needs.

Rated 5 out of 5 stars

Epic Sports Experience

Everything was great from the shopping experience and checkout to the delivery time.

March 23, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for sharing your experience. We are glad everything went smoothly from shopping to delivery.

We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

fast delivery

fast delivery, good pricing

March 21, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review. We are glad to hear you were happy with the delivery speed and pricing.

We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Great caps

The caps is just what I need it fits perfectly

April 18, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback. We are glad to hear the cap fits perfectly and meets your needs.

We appreciate your support and look forward to serving you again.

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Rated 4 out of 5 stars

Your vendor shot shipped my order and…

Your vendor shot shipped my order and your customer support was very helpful.

April 8, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback. We understand how a short shipment can be frustrating, and we appreciate your patience.

We are glad our customer support team was able to assist you. If there is anything further you need, we are here to help.

Rated 5 out of 5 stars

Issue resolved quickly.

Issue resolved quickly.

2 items delivered were wrong sizes. After reporting, customer service sent replacement immediately. Great service.

April 10, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback. We understand how receiving incorrect sizes can be frustrating, and we appreciate the opportunity to make it right.

We are glad our team was able to resolve the issue quickly and get the correct items to you. We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Thanks so much for this first order

Thanks so much for this first order. I’m waiting for my other order then ordering some more!

April 18, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback. We are glad your first order met your expectations.

We appreciate your support and look forward to getting your next order to you and helping with the ones to follow.

Rated 5 out of 5 stars

It was exactly what I ordered and…

It was exactly what I ordered and expected.

April 17, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thanks for the feedback.

Glad to hear everything arrived exactly as expected. That is always the goal, and we appreciate you taking the time to share your experience.

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Rated 5 out of 5 stars

Epic sports is my go to for inexpensive…

Epic sports is my go to for inexpensive apparel and equipment. I have been an umpire for 27 years and I find myself ordering from epic AT LEAST once a year

April 17, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thanks for your continued support over the years.

27 years behind the plate is no small feat, and we appreciate you trusting us to be part of your gear lineup year after year. It means a lot to know we’ve been a reliable go to for you.

We look forward to keeping you equipped for many more seasons ahead.

Rated 5 out of 5 stars

It was easy to upload a design/picture and…

It was easy to upload a design/picture and gives you preview. Quick turn around on production and great pricing too.

March 16, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback.

We’re glad to hear the design process was easy to use and that you were happy with the turnaround time and pricing.

We appreciate your support and look forward to your next order.

Rated 5 out of 5 stars

Great stuff

Will order again!

April 3, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback.

We appreciate your support and look forward to your next order.

Rated 5 out of 5 stars

jerseys

great jerseys, fast service

April 16, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback.

We’re glad to hear you’re happy with the jerseys and the fast service.

We appreciate your support and look forward to working with you again.

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Rated 5 out of 5 stars

Great prices and received fairly…

Great prices and received fairly quickly. All items were great quality and will defiantly order from here again.

March 19, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback.

We’re glad to hear you were happy with the pricing, delivery time, and quality of the items.

We appreciate your support and look forward to your next order.

Rated 5 out of 5 stars

very nice quality very happy with my…

very nice quality very happy with my custom product :)

April 8, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback.

We’re glad to hear you’re happy with the quality and your custom product.

We appreciate your support and look forward to working with you again.

Rated 1 out of 5 stars

I’ll never use Epic again!!!!

April 16, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

We understand your frustration and appreciate you sharing your experience.

In this case, your order was a drop ship item fulfilled directly by the supplier, which led to a delay beyond the estimated delivery window. Our team responded and offered to escalate the order for investigation as soon as the delay was identified.

Because the order was still in processing with the vendor, it could not be canceled or refunded at that stage, and returns could not be initiated until the shipment was completed. Once tracking became available and the order moved into transit, we provided that update and confirmed that a return for a refund is available if the items are no longer needed.

We recognize this was not the experience you expected and are continuing to work with the supplier to improve timing and communication on these orders. If there is anything still unresolved, we are here to help.

Rated 5 out of 5 stars

Great socks for the team!

April 1, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

We’re glad to hear the socks were a great fit for your team.

We appreciate your support and look forward to serving you again.

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Rated 1 out of 5 stars

Not being able to talk to a real person…

Not being able to talk to a real person when I'm problem is the reason I'll never order from Epic again once I get this mess straight.

April 15, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

I’m sorry, we don’t offer phone support. We’ve found we can resolve issues faster and more effectively through chat and email, since many details require written communication.

I understand this may not be your preference, but our goal is to assist you as quickly as possible.

Rated 5 out of 5 stars

Ordered shirts and some yellow fence…

Ordered shirts and some yellow fence topper. Both were great. Live the dry fit shirts and the topper looked great on the baseball field.

March 17, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback.

We’re glad to hear you’re happy with both the shirts and the fence topper. It’s great to know everything looked good out on the field.

We appreciate your support and look forward to your next order.

Rated 5 out of 5 stars

Good enough for me

Good enough for me. I wanted some light tops and this sufficed. Reasonable quality and texture.

April 15, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

We’re glad to hear the tops met your needs and that you were satisfied with the quality and feel.

We appreciate your support and hope to serve you again.

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