EpicVIN Vehicle History Reports Reviews 3,457

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the detailed product information provided, finding it highly beneficial for researching vehicles and making informed purchasing decisions. Many people appreciate the comprehensive reports, which often include crucial historical data, helping them avoid potential issues like salvage titles or undisclosed accidents. The user experience is frequently highlighted as positive, with consumers noting the ease of accessing and understanding the presented information. However, some customers also noted issues with the pricing and subscription model, with several mentioning unexpected charges after a trial period. A few other people also felt that the website could be improved, citing concerns about the presentation of data or the lack of certain features like auction photos in more recent reports.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers found it to be an excellent tool for... See more

Price

Clients share ambiguous opinions on price. Many reviewers express dissatisfaction, citing deceptive "$1... See more

Subscription

Reviewers highlight negative aspects of subscription, consistently expressing dissatisfaction with deceptive... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the website helpful for quickly... See more

User experience

Consumers find the user experience to be positive, highlighting its seamless and easy-to-use nature. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good, easy to use car finder info. Decent for a bit more than a high level over view but not quite at the CarFax level - which had more detailed specifics on the accident level and sale/purchase his... See more

Company replied

Rated 4 out of 5 stars

The title history is detailed as is the vehicle safety recall history even shows where and when the vehicle was last sold sometimes the price too. The trial period was worth the 1 dollar.

Company replied

Rated 4 out of 5 stars

its price is very good but make sure you cancel subscription it also deducted 59.99£ from me but thanks so Alice she refunded amount to me

Company replied

Rated 4 out of 5 stars

Not bad. But there was one piece of data that was not accurate. It was saying possible odometer rollback but I didn't do such thing

Company replied


Company details

  1. #2 of 5 best companies in Vehicle Inspection

Written by the company

EpicVIN has been providing customers with comprehensive vehicle history reports since 2012. Our aim is to reduce uncertainty and fraud in the automotive sector by empowering prospective buyers with an informed insight into a vehicle’s history.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Scammers

After a $1 car history check, they automatically charge a $100 subscription fee.

April 6, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,
 
Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.
 
The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.
 
Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:

https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png
 
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
 
If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.
 
Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.
 
Warm regards,
The EpicVIN Team

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Rated 5 out of 5 stars

Very well!!


Very well!!

April 9, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Marvin,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

All what I was looking for

April 9, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Mehmed,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

got the best result for the car I am planning to buy

got the best result for the car I am planning to buy. when in doubt go to EpicVIN

April 9, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Erwin,
 
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
 
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 3 out of 5 stars

You guys are scam and get people into a…

You guys are scam and get people into a subscription which leads to £60 of charge

Update: The issue has now been resolved and I have received a full refund from EpicVIN. I appreciate their response in handling this matter.

However, my original concern still stands — the charge after the trial was not clear to me, so I would advise others to carefully review the subscription terms before signing

April 5, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Amanj,
 
Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.
 
We want to take a moment to clarify the purpose behind our £1 trial period. It's designed to introduce our services, allowing new users to experience the value we offer.
 
It's important to note that this trial's terms are clearly outlined on the purchase page before the payment is made. If not canceled within the specified period, the trial automatically converts to a monthly subscription.
 
Our goal is to maintain transparency and clarity in all our communications, which is why the terms are prominently displayed on the purchase page:
 
https://help.epicvin.com/hubfs/epicvin%20uk/Checkout%20Page%20EpicVIN%20UK.png
 
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
 
If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.
 
Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.
 
Warm regards,
The EpicVIN Team

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Rated 5 out of 5 stars

Very easy to use

Very easy to use , very informative.

April 9, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Mindaugas,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 4 out of 5 stars

The process is seamless.

The process is seamless.

April 8, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Kay,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 1 out of 5 stars

Paid for the 3 day trial and then…

Paid for the 3 day trial and then charged £59.99 for full subscription. After asking for a refund as i never actually used it after the 3 day trial I was declined!
It's a big scam and the information that you actually get doesn't reflect the price as the UK government website is free for the same info.

April 4, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Halwest,

Thank you for sharing your feedback with us. We appreciate it and want to make sure your concerns are fully addressed.

We’d also like to explain the intent behind our £1 trial. It’s offered so new users can explore EpicVIN and see how our service works before deciding whether it’s right for them.

As shown on the purchase page before payment, the trial has specific terms. If it isn’t canceled within the stated period, it automatically continues as a monthly subscription.

For clarity, these terms are displayed on the purchase page: https://help.epicvin.com/hubfs/epicvin%20uk/Checkout%20Page%20EpicVIN%20UK.png

They’re also available in our Terms & Conditions: https://epicvin.com/terms-and-conditions. Please note that all clients confirm agreement with the Terms & Conditions before completing a purchase.

If you’d like to share suggestions or reach our leadership team directly, please contact us at leadership@epicvin.com.

Thank you for choosing EpicVIN – we’re committed to improving your experience.

Warm regards,
The EpicVIN Team

Rated 5 out of 5 stars

I already bought a car

I already bought a car

April 7, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Nikita,
 
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
 
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
 
Warm regards,
EpicVIN Team

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Rated 4 out of 5 stars

Great

Great service

April 6, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Mano,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

EASY FAST RELIABLE

April 7, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Very detailed review only lacking…

Very detailed review only lacking pictures of car

April 7, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Bety,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 4 out of 5 stars

Not as detailed as I hoped for

April 7, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

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Rated 5 out of 5 stars

Great website

Great website

April 7, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Ali,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Provided exact mileage on when vehicle…

Provided exact mileage on when vehicle was serviced from start of lifetime of the car prior to my ownership.

April 6, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Malik,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Excellent and good service

Excellent and good service

April 5, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Patron,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Easy access

April 6, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Francois,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

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Rated 4 out of 5 stars

Very easy to use

April 5, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear James,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Easy to use and informative

Easy to use and informative

April 5, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Nic,
 
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
 
For any further assistance or questions, you can always email us at support@epicvin.com.
 
Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Very easy no problem

April 4, 2026
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear JB,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

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