Disapppointing customer service. My headphones had partially stopped working - ok for listening to music but the mic function seems to have broken down. They were not interested in helping.
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See what reviewers are saying
As someone else has said already, don't try to return anything back to EPOS. Cost me ~£17 postage to return back to EPOS in Germany from UK, and even though I informed EPOS that the headphon... See more
EPOS H3PRO Hybrid GreenH3PRO The audio quality is great, but the casing was cracking every time I placed it on my head and the whole ear snapped off after less than six months making them useless... See more
My customer service representative Ishaan Dube was soooo awesome. He even remembered me and took time with me (and I have ADHD LOL). This is our first experience with retail and epos systems and as I... See more
Company details
Written by the company
EPOS delivers premium audio solutions for business professionals. At EPOS, we empower businesses around the world to better communicate and collaborate - anytime, anywhere and on any device. We use the most advanced audio and collaboration technologies to create solutions that are powerful, reliable, and easy to use. Providing the perfect balance of excellent audio and comfort.
Contact info
Industriparken 27, 2750, Ballerup, Denmark
- 50422571
- wlso@eposaudio.com
- eposaudio.com
3.4
Average
118 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
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tried to return faulty items for refund…
tried to return faulty items for refund they cost £12 to ship back , just received them back as unclaimed after shipping to the stated returns address
so am now the out of pocket for the items and shipping
February 27, 2021
Unprompted review
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AVOID AVOID AVOID
Purchased Sennheiser Headset online, the microphone is faulty. I have contacted EPOS three times now to return these for a refund and have heard nothing. It has been over a week.
January 22, 2021
Unprompted review
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