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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality, user-friendly interface, and seamless operation, making it easy to convert and manage e-books across various devices and formats. Many highlight its effectiveness in handling DRM removal, allowing them to access their purchased content freely. The website and overall user experience are frequently described as straightforward, fast, and reliable. However, some customers reported issues with the app, particularly concerning its compatibility with older literature formats and certain types of digital content like comics from specific retailers. A few users also experienced difficulties with the software not working as advertised on Mac devices or after Kindle updates, leading to frustration and conversion failures.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting its ease of use and intuitive... See more

Product

Consumers generally find the product to be highly effective and reliable. Many reviewers praise its ability... See more

Application

Reviewers mention ambiguous feedback about the app. Many users praise its ease of use, fast conversion of... See more

Technology

Reviewers mention positive feedback about technology. Customers praise the software for its top-notch... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the software's ability to... See more

Website

People report positive experiences with the website. Many customers find it easy to access, use, and... See more

Based on these reviews

Rated 5 out of 5 stars

Imagine walking into a bookstore, buying a book—and being told you may only read it inside the shop. That’s how DRM feels. Epubor’s demo ran without fuss and was incredibly easy to use, restoring the... See more

Rated 5 out of 5 stars

This software is fine for the latest, most common ebook formats. However, a huge portion of the digital book world consists of older titles published in now-obsolete formats like .tbz. in my exper... See more

Company replied

Rated 5 out of 5 stars

I had spent literally hours trying to work out what I could do to convert my kfx (Amazon Format) e-books. I tried all the "foolproof" and "guaranteed solutions" all to no avail. I was almost at the... See more

Rated 5 out of 5 stars

I used to use a free method to remove DRM from my purchased content. This method required multiple installs from different houses. Then my provider changed its DRM and reader and the free system fai... See more


Company details

  1. Internet Service Provider
  2. Software Company

Written by the company

Leading software developer and vendor that related to eBooks/audiobooks.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Awesome Company

Awesome Company, I am a financially struggling student and they have helped me save a lot of money! Definitely worth checking out 10/10 would do it again

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Have try different program to convert a…

Have try different program to convert a ebook from Amazon to pdf without succes. then came across this product online and tried it with the 20% convert and it worked like a charm. the only product that could make the conversion to pdf. this is a amazing product.

January 12, 2025
Unprompted review
Rated 4 out of 5 stars

Looks quite easy to use and gives a lot…

Looks quite easy to use and gives a lot of different options to export the files. with the 20% option to try what works it gives a good idea. also a lot of options to get a licence for a short or longer periode of time.

January 10, 2025
Unprompted review
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Rated 4 out of 5 stars

Does what it promises

The first use is not exactly intuitive, but it is not difficult.
The company could include a step-by-step guide (if it exists, I couldn't find it)
It stands out for its speed and the formats it offers.

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Epubor for book lovers <3

Epubor is a great program for those looking for digital book conversion, I found myself hooked at trying their free trial and how easy it was to set everything up, Fully recommended for people who love reading and listening to audiobooks ^^

December 27, 2024
Unprompted review
Rated 1 out of 5 stars

They have poor technical support, they look like broken disks.

I have the SAME computer, it just failed to boot when I changed the processor, SO I CAN NO LONGER ENTER, so I CANNOT, unregister the program, it is IMPOSSIBLE, so I was forced to reinstall EVERYTHING. The technical support only answers in one way and does not solve the problem, so you can send a thousand emails and you will always get the same answer. They have no portal for you to manage the registered devices, VERY BAD.

December 23, 2024
Unprompted review
Epubor logo

Reply from Epubor

Hello,
Sorry for causing you inconvenience, if you need to register the software on another device, send me an email to let me know your ORDER NO. or license email, then I can help you inactivate the previous one and activate a new license on your new device.
epubor.muzhi1989@gmail.com

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Rated 3 out of 5 stars

Great until it stops working

Epubor Ultimate was great--effective and easy to use. Unfortunately, it now hangs as soon as it starts up (I'm guessing a corrupted file), and their online chat is useless. Whatever I ask, it says it can't yet de-DRM Kindle files from June 2024 on. I think their chat line may be a bot.

December 12, 2024
Unprompted review
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Rated 1 out of 5 stars

DZsave doesn't work

I purchased a 1 month license to check the program out, but after multiple attempts the software just doesn't do what was advertised. On top of that the site boasts a live chat button that does not exist, and most customer service links are not actually links.

After spending more time on the site there is also no link for refunding, or contacting anything more than technical help.

December 13, 2024
Unprompted review
Epubor logo

Reply from Epubor

You can contact me via email (epubor.muzhi1989@gmail.com )to request a refund, tell me your Order No.

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Rated 5 out of 5 stars

Excellent Software

Great software (Epubor Ultimate). Does exactly what it says and has saved me a lot of head aches. Now i have freedom with content I already own. Thank you

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Fast and useful tool to de-DRM ebooks

Used the Epubor Ultimate trial program to de-DRM ebooks I purchased from platforms like Kindle....worked extremely quickly and with no intrusive ads in the program!

Program interface is easy to understand and not at all difficult to use.

Thank you for making this program available

November 21, 2024
Unprompted review

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