From starting to browse the website, through arrival and the final stage of useage, all the Eqclusive products I’ve purchased are fab. Their curry combs are used by me every day - my horses love them.... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Highly recommend Eqclusive- fantastic customer service and a great selection of products. Products are always well packaged and arrive quickly. I love the Pro Glow range, they are by far the best spra... See more
Marta and Eqclusive are a wonderful company that I have dealt with for years. Always good value, innovative products and ideas, friendly and prompt service. What's also so nice is that Marta is a genu... See more
I purchased my first set of brushes back in 2016 and they are still in daily use. I have since come back for more to add to my grooming repertoire, and I definitely appreciated Marta’s personal time a... See more
Company details
Written by the company
The owner and founder of Eqclusive – Marta Kotonska – has cultivated pride in the variety of different grooming solutions that it offers, each product being something that Marta herself believes in. Fundamentally, this has meant the creation of a brand that recognises that different require different brushes and that depending on what the groom is for, different brush strengths, textures, and cosmetics will be preferred by the groom or rider in question. The grooming packs offered have been designed to clean horse coats from the base outwards. This ensures a clean, happy, and showstopping horse. Additionally, these packs contain brushes that are specific to different coat types and colours, and Eqclusive guarantees that an equestrian will be satisfied with the result even without the use of different shampoos or sprays; however, when such products are needed, it is proud to recommend the Pro Diamond or Fairy Tails ranges as one of the best on the market. Its ability to offer brushes that groom so effectively they don’t need shampoo – even on greys – has secured Eqclusive its place as a true darling of the market. Critically, each brush also has a unique role in the grooming process. When used correctly, each of its products can improve the overall condition of a horse’s coat, and Eqclusive’s level of research into and accountability for each product it serves has set it apart from other equestrian grooming equipment providers as a result. This, in essence, is how it has built enough of a reputation to stock and sell brushes by world-renowned groom Alan Davies, and it looks forward to seeing where such excellence will take it in the future as its trajectory towards further growth continues.
Contact info
BLIZNO 36, 87-222, KSIĄŻKI, Poland
- +48668138808
- KONTAKT@EQCLUSIVE.PL
- eqclusive.com
Reply from Eqclusive
Dear Margery,
Thank you for your lovely review! I’m delighted to hear that you experienced both fast delivery and great customer care. We take pride in ensuring our customers have a smooth and pleasant experience, and it’s wonderful to know we succeeded with your order.
If there’s anything more we can do for you, please don’t hesitate to get in touch. We look forward to serving you again!
Warm regards,
Aleksandra
Lovely company
Lovely company to deal with,site was very easy to use, delivery was a bit longer than usual but that was the post office fault, exclusive were very quick to help and resolve the issue.
Really good quality products and great choice
June 26, 2024
Reply from Eqclusive
Dear Tracey,
Thank you for your kind review! I’m so pleased to hear that you found our site easy to use and enjoyed the quality and variety of our products. I apologize for the delay in delivery, but I’m glad our team could assist you quickly and resolve the issue. Your understanding and patience are much appreciated.
We’re always here to help, and we look forward to serving you again in the future!
Warm regards,
Aleksandra
Always a pleasure to deal with
Always a pleasure to deal with, easy ordering and quick delivery
May 29, 2024
Reply from Eqclusive
Dear Deborah,
Thank you for your wonderful review! It’s always a pleasure to assist you, and I’m delighted to hear that you find our ordering process easy and our delivery quick. Your continued support means a lot to us.
If there’s anything else you need, please don’t hesitate to reach out. We look forward to your next visit!
Warm regards,
Aleksandra
Reply from Eqclusive
Dear Linda,
Thank you for your kind words! We’re thrilled to hear that your transaction was quick and easy. We strive to make each customer experience seamless, and your feedback reaffirms that commitment. We look forward to serving you again soon.
Warm regards,
The Eqclusive Team
Excellent!
Good quality items from clothing to grooming, all at a great price. The service from Marta is excellent, always helpful and friendly.
May 26, 2024
Reply from Eqclusive
Sheneen,
Thank you so much for your fantastic review! We're thrilled to hear that you're happy with the quality of our items and our prices. It's wonderful to know that Marta has provided you with excellent service – she truly is a valued member of our team.
We look forward to serving you again soon!
Best regards,
Elvi
Service as always from ordering paying…great
Service as always from ordering paying delivery within 7 days excellent
April 29, 2024
Reply from Eqclusive
Dear Suzi,
Thank you for such a positive review! We’re so pleased to know that our ordering, payment, and delivery process met your expectations. We aim to deliver great service every time, and it’s fantastic to know we’ve succeeded. We look forward to your next order.
Best wishes,
The Eqclusive Team
Very prompt delivery!
Very prompt delivery!
Well packaged.
Gorgeous to use on my horse’s tail, so soft and smooth, with a lovely sheen.
So easy to brush out too.
I will go on using this product.
Bonus : my hands felt soft afterwards too!!
April 24, 2024
Reply from Eqclusive
Dear Vicky,
Thank you for such a detailed and lovely review! We’re thrilled that you enjoy using our product on your horse and that it’s leaving both your horse’s tail and your hands feeling soft. It’s always our goal to create products that bring joy and ease to our customers’ routines.
Warm regards,
The Eqclusive Team
Marta and her team offer great products…
Marta and her team offer great products at good prices and items are posted very quickly.
March 27, 2024
Reply from Eqclusive
Dear SJ,
Thank you for taking the time to share your experience with Eqclusive! We're thrilled to hear that you've been pleased with both our products and the efficiency of our service. Providing top-quality products at competitive prices and ensuring swift delivery are top priorities for us, and we're delighted to know that we've met your expectations.
Your satisfaction is incredibly important to us, and we appreciate your trust in Eqclusive. Should you have any further feedback or need assistance in the future, please don't hesitate to reach out to us. We're here to help!
Warm regards, Elvi
Reply from Eqclusive
Dear Dawn,
Thank you for taking the time to share your experience with Eqclusive! We're thrilled to hear that you're satisfied with both our products and our customer service.
Providing great products and fantastic customer service are our top priorities at Eqclusive, so we're delighted to know that we've met your expectations on both fronts.
Your feedback means a lot to us, and it serves as a great motivator for our team to continue delivering excellence. If you ever have any questions or need further assistance, please don't hesitate to reach out to us.
Once again, thank you for choosing Eqclusive. We look forward to serving you again in the future!
Warm regards, Elvi
Love all the brushes
Love all the brushes. They made great Christmas gifts this year.
December 23, 2023
Unprompted review
Reply from Eqclusive
Dear Abigail,
Thank you very much for your kind words! We're absolutely delighted to hear that you loved all the brushes you purchased from us. It's fantastic to know that they made such great Christmas gifts and were well-received.
At Eqclusive LTD, our mission is to offer top-quality products that bring joy and satisfaction to our customers. Your positive feedback motivates us to keep striving for excellence in both our service and our products.
Should you ever require assistance or have any questions, please don't hesitate to get in touch. We're always here to help in any way we can.
Once again, thank you for your support and for choosing Eqclusive LTD. We're excited about the opportunity to serve you again in the future!
Warm regards,
Elvi
Excellent quality and service
Marta and the team are great at what they do, flawless communication and a hassle free order every time. My purchased items were very high quality and exactly as advertised.
February 26, 2024
Reply from Eqclusive
Dear Caprice,
Thank you immensely for your wonderful feedback! We're overjoyed to hear that you found our products to be of excellent quality and that you experienced exceptional service from Marta and our team.
At Eqclusive LTD, we strive for flawless communication and hassle-free ordering experiences for our valued customers like you. It's incredibly gratifying to know that we've met your expectations in these regards.
We take great pride in delivering high-quality products that match our advertising precisely. Your satisfaction is always our top priority, and we're thrilled that we could provide you with items that met your standards.
If you ever need anything in the future or have any questions, please feel free to reach out. We're here to assist you in any way we can.
Thank you once again for choosing Eqclusive LTD. We sincerely appreciate your support and look forward to serving you again soon!
Warm regards,
Elvi
Unbelievable quality
Unbelievable quality.
Totally converted to Busse and Eqclusive brushes and products.
Personal shopping experience is an excellent addition to the service.
Love the personal touch and the fact that you are always remembered as an individual. Therefore, your preferences are always their priority.
February 23, 2024
Reply from Eqclusive
Dear Jane,
Thank you so much for your glowing review! We're thrilled to hear that you find our quality to be unbelievable and that you've become a devoted fan of Busse and Eqclusive brushes and products.
At Eqclusive LTD, we're dedicated to providing top-notch quality and personalized service to each of our customers. We're delighted that you appreciate the personal shopping experience we offer and that you feel valued as an individual. Your satisfaction and preferences are always our priority.
We're grateful for your support and loyalty. If there's anything else we can do to enhance your experience or if you have any questions, please don't hesitate to reach out. We're here to help.
Thank you once again for choosing Eqclusive LTD. We look forward to continuing to serve you with excellence!
Warm regards,
Elvi
I received my order today
I received my order today! Cannot wait to try the bunny ears on Kodi! I received everything I ordered and everything arrived in good condition (UK to Ontario 🇨🇦).
Thank you so much! 😊
March 6, 2024
Unprompted review
Reply from Eqclusive
Dear Katherine,
Thank you for sharing your excitement with us! We're delighted to hear that you received your order promptly and that everything arrived in good condition, all the way from the UK to Ontario, Canada.
We hope Kodi enjoys trying on the bunny ears! If you ever need anything else or have any questions about our products, please feel free to reach out. We're here to help.
Thank you once again for choosing Eqclusive LTD. We appreciate your support and hope to serve you again in the future!
Warm regards,
Elvi
Fabulous brushes!
After wondering whether to purchase the delux coloured horse grooming pack, and questioning whether the hipe was really all that everyone says, I took the plunge and purchased the brushes and I can safely say, I'll never look back and I haven't regretted my purchase for even 1 minute!! The grooming pack really does give wonderful results and my horse is clean and tidy without the need for a winter shower. He's a traditional gypsy cob, with lots of white, so you can imagine the state he can get into and these brushes make light work of getting him clean!
I've noticed now that when I give my horse a good scratch on the wither and in his hairline, my fingers no longer come out covered in grime; they're actually still quite clean!!
I've just purchased a new horse, so I'm about to treat myself to the universal shining pack. That way, my coloured and grey can share the coloured pack I got, and my black horse and chestnut can share the universal pack. They're all going to be shining and clean this summer!
All in all, I highly recommend the brushes. They're brilliant and much better than other brands I've used.
March 6, 2024
Unprompted review
Reply from Eqclusive
Dear Stephanie,
Thank you so much for your enthusiastic feedback! We're thrilled to hear that you took the plunge and purchased our deluxe colored horse grooming pack, and that you've experienced such wonderful results with it.
It's fantastic to hear that our brushes have exceeded your expectations and that you've found them to be much better than other brands you've used. We're delighted that they've made grooming your traditional gypsy cob, especially with lots of white, such a breeze.
We're excited for your new horse and are glad to hear that you're treating yourself to our universal shining pack. It sounds like your horses will be shining and clean all summer long!
If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help.
Thank you once again for choosing Eqclusive LTD. We sincerely appreciate your support and recommendation!
Warm regards,
Elvi
Great brushes and friendly customer…
Great brushes and friendly customer service anytime I’ve had questions.
March 4, 2024
Unprompted review
Reply from Eqclusive
Dear Kimberly,
Thank you for your kind words! We're thrilled to hear that you've had a positive experience with both our brushes and our customer service.
At Eqclusive LTD, we strive to provide top-notch products alongside friendly and helpful customer service. It's wonderful to know that we've met your expectations in both regards.
If you ever have any further questions or need assistance, please don't hesitate to reach out. We're always here to help.
Thank you for choosing Eqclusive LTD. We truly appreciate your support!
Warm regards,
Elvi
I have bought several things from…Coats, brushes and grooming essentials
I have bought several things from Eqclusive over the last year, ranging from clothing to grooming equipment and their superb brushes. Without fail the purchases have arrived promptly and are well packaged. With good prices and reliable information about how to choose the correct products, I am always happy to recommend Eqclusive.
September 1, 2023
Unprompted review
Reply from Eqclusive
Dear Mel,
On behalf of the Eqclusive team, I want to extend our heartfelt gratitude for your continued support and for taking the time to share your wonderful experience with us. Your satisfaction is our utmost priority, and we're thrilled to hear that we've been able to consistently meet your expectations.
It brings us immense joy to know that you've been pleased with the variety of products you've purchased from us, ranging from clothing to grooming equipment and our superb brushes. Ensuring timely delivery and secure packaging is something we take very seriously, and we're glad that you've found our services reliable.
Your recommendation of Eqclusive to others is truly appreciated. We strive to provide not only high-quality products but also reliable guidance to ensure our customers make informed choices. Knowing that you're happy to recommend us to others validates our commitment to excellence.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We're here to help in any way we can.
Once again, thank you for choosing Eqclusive. We look forward to serving you again and continuing to exceed your expectations.
Warm regards,
Elvi
Fantastic company
Fantastic company, always reliable with quality and service 100%
March 1, 2024
Unprompted review
Reply from Eqclusive
Dear Sarah,
Thank you for taking the time to share your feedback about Eqclusive! We greatly appreciate your kind words and are thrilled to hear that you find us to be a fantastic company.
At Eqclusive, we pride ourselves on reliability, quality, and excellent service, so it's wonderful to know that we've met your expectations in these areas. Your satisfaction is our top priority, and we're delighted to hear that you rate our quality and service at 100%.
If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We're here to help in any way we can.
Once again, thank you for choosing Eqclusive. We look forward to serving you again and continuing to provide you with exceptional products and service.
Warm regards, Elvi
I ordered a polo shirt
I ordered a polo shirt. It was offered at a really good price. I was delighted with the speedy delivery, the packaging and the quality of the item I'd purchased.
I particularly liked the personal touch of a discount off future buys.
February 27, 2024
Unprompted review
Reply from Eqclusive
Dear Barry,
Thank you for sharing your experience with us regarding your recent purchase of a polo shirt from Eqclusive! We're thrilled to hear that you were delighted with your shopping experience and that you found the item to be of high quality.
Ensuring speedy delivery and secure packaging is something we take pride in, so we're glad to know that we met your expectations in this regard. We understand the importance of receiving your order promptly and in good condition.
We're also delighted that you appreciated the personal touch of a discount off future purchases. Providing incentives for our valued customers is one way we like to show our appreciation for your support and loyalty.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to help in any way we can.
Once again, thank you for choosing Eqclusive. We look forward to serving you again and continuing to provide you with exceptional products and service.
Warm regards, Elvi
Brilliant items
Brilliant items to be purchased from this company & the services are excellent. Will definitely be recommending them to other equestrians. 5*****
February 12, 2024
Unprompted review
Reply from Eqclusive
Thank you for taking the time to leave us such a glowing review! We're thrilled to hear that you found our items to be brilliant and that you're pleased with the level of service you received from Eqclusive.
Providing excellent service and offering top-quality items are at the core of what we do, so we're delighted to know that we've met your expectations in both regards.
We truly appreciate your recommendation to other equestrians. Word-of-mouth recommendations from satisfied customers like yourself mean the world to us and help us reach more people who may benefit from our products and services.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to help in any way we can.
Once again, thank you for choosing Eqclusive. We look forward to serving you again and continuing to provide you with exceptional products and service.
Warm regards, Elvi
Fabulous Products
Every transaction I have had with Eqclusive has had a personal touch. The products are outstanding and described honestly. Great deals to be had as well.
February 22, 2024
Unprompted review
Reply from Eqclusive
Dear Suzanne,
Thank you so much for your wonderful feedback! We greatly appreciate you taking the time to share your experience with Eqclusive.
It's fantastic to hear that you've noticed and appreciated the personal touch in every transaction with us. Providing a personalized experience is something we value deeply, and we're thrilled that it has made a positive impression on you.
We're also delighted that you find our products outstanding and described honestly. Ensuring transparency and accuracy in our product descriptions is important to us, and we're glad to know that you've found them to be so.
Additionally, we're pleased to hear that you've found great deals with us. Offering value to our customers is something we always strive for, and we're glad that you've benefited from our promotions.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to help in any way we can.
Once again, thank you for choosing Eqclusive. We look forward to serving you again and continuing to provide you with exceptional products and service.
Warm regards, Elvi
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