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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often highlighting their quality and suitability for various needs. The delivery service is frequently mentioned as fast and efficient, with many appreciating the careful packaging and timely arrival of their orders. People also commend the staff for their helpfulness, extensive product knowledge, and excellent customer service, making the overall ordering process smooth and pleasant. However, some customers experienced minor issues with their orders, such as products being slightly damaged during shipping or receiving an incorrect item. A few other people also felt that small components were missing, like a seal washer, which caused inconvenience.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are highly satisfied with the products received,... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the staff for being helpful,... See more

Order

Users describe positive interactions with order. Many customers praise the easy ordering process, great... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight the outstanding and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

B&S 36HP Vanguard: From a DIY guy !!! The website is well designed, made the selection and listing easy. Price was the best around. Purchasing the engine online was almost half of what the... See more

Rated 5 out of 5 stars

I had a GX390 I ordered get damaged by the shipping company in route to Hawaii. A gentleman named Mitch called me back & told me he would ship out a replacement engine ASAP. Gave me his direct numb... See more

Rated 5 out of 5 stars

I contacted the distributor for Honda equipment in NH and was given the model number information on the engine I needed. I then contacted three local dealer repair businesses to inquire about getting... See more

Rated 5 out of 5 stars

Great to do Business with EQUIPTRON, very Friendly, Great Product Knowledge, Asked questions to insure a proper application, quickly answered questions After The Sale !!!! Priced RIGHT !!!! Folks, thi... See more


Company details

  1. #5 of 13 best companies in Equipment Supplier

Written by the company

Equipatron is an online retailer of small engines that re-power a wide variety of equipment such as cement mixers, zero turn mowers, tillers, air compressors, plate compactors, chippers, log splitters, pumps and much, much more. We offer the top engine brands, including Honda, Briggs & Stratton, Kawasaki and Kohler. We also stock and ship replacement parts and accessories for both engines and power equipment. It is our goal to provide exceptional correspondence and support for our customers to ensure they get the right replacement engine or part for their equipment. We have a wonderful staff of individuals with decades of experience in the industry who are available to help.


Contact info

4.8

Excellent

TrustScore 5 out of 5

156 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Equipatron is the real deal

Jeanette is the real deal! We ordered first time and after her experience and great customer service we had to return more. This is an honest and knowledgeable business.

July 23, 2025
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Rated 5 out of 5 stars

Local Dealers Apparently Don't Need the Sales

I contacted the distributor for Honda equipment in NH and was given the model number information on the engine I needed. I then contacted three local dealer repair businesses to inquire about getting this particular engine. One, Grainger, got back to me and told me that they could not get that particular engine. The other two local merchants did not bother to get back to me. I am somewhat reluctant to do business like this online but saw that I may have no choice. I got the engine at a good price and am ready to install it now.

July 21, 2025
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Rated 1 out of 5 stars

Sent me wrong engine.

Ordered GX160 engine. They sent me a GX200. Bigger is not always better. They said I could return it if I pay return shipping. I should NOT have to pay for their mistake. Is this the only company on the planet that does not record their phone calls?

May 26, 2025
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Rated 4 out of 5 stars

Satisfied Customer.

The Equipatron sales staff and customer service departments absolutely professional in every way. The only reason I gave this order 4 stars is because my engine was slightly damaged by the shipping company. I contacted customer service and sent them a few pictures and they confirmed what I was needing and got it to me in a few days. Shipping was very fast. Totally satisfied and will recommend Equipatron to anyone needing mower part or a complete engine replacement like I did.

May 20, 2025
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Rated 4 out of 5 stars

Order received undamaged

Finally received my order. Initial order was placed with supplier that was out of stock resulting in a delay of about 7-10 days. Order was placed with another vendor and shipped. Arrived without damage. Customer service was great and worked hard to rectify the issue. Very happy with them. Equipatron has great customer service reps. I've ordered from them before and would again!

April 22, 2025
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Rated 5 out of 5 stars

Customer Service was Great.

Customer Service was Great.
They helped me with the wiring from and old to the new.
Suggested a part/adapter I needed to get me from 6 pin plug on the old engine to 8 pin on the new.
Advised where to run an red/orange wire.

New egine is all in & running great.

Thank you Equipatron!

February 27, 2025

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