Absolutely brilliant company, they didn't quite have what I was looking for but phoned me quickly to offer the best solution. I actually used the flooring tiles to go underneath an above ground swimmi... See more
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Review summary
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Really impressed with my order from Equipped Gym. The mats arrived much quicker than I expected, which was a great start. As soon as I unpacked them, I could tell they’re proper quality—thick, durab... See more
Company replied
Excellent company and products from start to finish. Sorry for the late review as I did not set up the dumbell kit straight away. Ordered over xmas and arrived promptly shortly afterwards... See more
Company replied
Kitting out a home gym and did a lot of research / narrowed down the companies I wanted to buy from. Quick / friendly delivery service & product quality high. There was 1 item accidentally missing f... See more
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Company details
About Equipped Gym
Written by the company
We supply high-quality gym equipment for home and commercial use—everything from dumbbells and benches to full racks and gym flooring. All our equipment is in stock, UK-based, and ready to ship fast.
We don’t drop ship. We don’t overpromise. We just deliver solid, reliable kit that’s built to last—whether you’re fitting out a full facility or upgrading your garage setup. Our reviews speak for themselves.
Trusted by home gym owners, PTs, and professional teams alike.
✅ Fast UK delivery.
✅ Commercial-grade quality.
✅ No nonsense customer service.
Get equipped now!
We don’t drop ship. We don’t overpromise. We just deliver solid, reliable kit that’s built to last—whether you’re fitting out a full facility or upgrading your garage setup. Our reviews speak for themselves.
Trusted by home gym owners, PTs, and professional teams alike.
✅ Fast UK delivery.
✅ Commercial-grade quality.
✅ No nonsense customer service.
Get equipped now!
Commercial Grade Gym Equipment
Written by the company
- 100% UK based warehouse
- We stock commercial grade gym equipment for your professional gym and home gym setups. We ship directly from our UK based warehouse. Don't just take our word for it, our customers think we are great too!!
Contact info
Unit R, YO7 3SE, Topcliffe, United Kingdom
- 01845 626150
- office@equippedgym.co.uk
- equippedgym.co.uk
Gym Equipment - Fast Delivery
4.8
Excellent
383 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Unhelpful dishonest staff happy to take your money, but not to help
Non existent, unresponsive customer service who ignored questions. Failed to manage to attempt delivery of the item 4 weeks after the first delivery date was provided. They made 4 separate delivery dates and never attempted delivery on any of them after charging 50% on top of the cost of the item for delivery.
Despite multiple requests for the delivery fee refund they refused to even answer that request.
After submitting a review on trust pilot they have tried to block it twice whilst acknowledging their failures by amazon message at the same time. They appear to just want free loans from customers.
Thankfuly my card provider obtained a full refund and Amazon complained to them on my behalf.
Its quite pathetic that they contact me belatedely and admit fault and then conspire with Trust Pilot to try to block the review.
Amazon order ref - 206-6278918-0409901
Both EquippedGym and Trust Pilot have been sent subject access requests and the hopeless mob at Trust Pilot made it take 4 attempts to log the request like the disingenuous bunch they are.
The latest update from Equipped Gym does not involve disputing my accurate version of events and neither are the comedians at Trust Pilot. I did warn you both in advance that conspiring together wouldnt help you and my card provider refunded me, not Equipped Gym
May 28, 2026
Unprompted review
Reply from Equipped Gym
We are sorry that you remain dissatisfied.
We can confirm that your order was fully refunded after the delivery was delayed by the courier. The order was subsequently delivered, meaning you received both a full refund and the product.
As you have submitted a Subject Access Request, we will continue to deal with that request directly and within the applicable timescales. As this matter is ongoing, it would not be appropriate for us to discuss further details publicly.
We remain willing to communicate with you directly should you have any outstanding concerns.
Regards,
Equipped Gym
Great service
Great service, delivered on time and with ease , great equipment. I order the rubber flooring , a hex dumbbell holder rack and a concept 2 rower . Highly recommend
May 18, 2026
Reply from Equipped Gym
We really appreciate your support Russel and are glad to hear you had a positive experience with Equipped Gym. Enjoy your new equipment.
Prompt service and aftersale support
May 13, 2026
Reply from Equipped Gym
Thank you so much for your kind review, Derek! We really appreciate your support. Thank you for shopping with Equipped Gym.
Great product!
I was really impressed with how quickly my order was sent to me.
The flooring tiles are of super quality, quite heavy to move to be honest but my friend and I managed it quite well between us.
I emailed the company with a question and they replied very promptly.
I would definitely buy these again if I were to do another project.
Great product, great communication from supplier, all round a good experience.
May 11, 2026
Reply from Equipped Gym
Thank you so much for your kind review, Angie! We really appreciate your support and are glad to hear you had a positive experience with Equipped Gym. Enjoy your new equipment, and please don’t hesitate to reach out if we can help with anything in the future.
Slight lack of communication on when…
Slight lack of communication on when they would be delivered but information was given when I contacted them. Just never heard a time from the pallet delivery company, Mats are great quality and easy to install.
May 8, 2026
Reply from Equipped Gym
Thanks for leaving the review, and I really apologise that there were issues with the delivery. I am aware it doesn't help you now, but we have since found an alternative pallet courier due to the issues you and other customers received. Hopefully this will improve the delivery experience going forward.
Glad to hear you are happy with the mats anyway!
kind regards
Equipped Gym
Reply from Equipped Gym
Hello, thanks for the quick review we really appreciate it! Glad you were happy with the service.
Best regards,
Equipped Gym
I have not yet received the product ……
I have not yet received the product … it may come today. Who knows, communication from delivery agent is poor
May 12, 2026
Reply from Equipped Gym
Hi Stuart,
I have just seen this review now, but we did get confirmation of your delivery at your address on Friday. I've just left a message, so please do get in touch that number if you are still waiting delivery of your pallet.
I apologise if the communication from the courier has not been particularly good!
Kind regards
Equipped Gym
Reply from Equipped Gym
Thanks for the review! Pleased to hear that you had a positive experience, and we will look forward to working with you again in the future!
All the best,
Equipped Gym
Reply from Equipped Gym
Thank you for leaving us this review! Glad that you're happy with everything, and we will look forward to helping you again should you need us
Kind regards
Equipped Gym
Delivery was quick and arrived as…
Delivery was quick and arrived as described. There was a slight issue with a package being left on the delivery truck (external company) this was resolved out of office hours by Reece which was fantastic.
April 30, 2026
Reply from Equipped Gym
Thanks for the detailed review. We are always happy to help with delivery issues - the sooner we know, the quicker we can help. Glad that we could resolve this one quickly for you.
Kind regards,
Equipped Gym
Great customer service and incredible…
Great customer service and incredible delivery times! Product was perfect too!
April 17, 2026
Reply from Equipped Gym
Really pleased to read this review, thank you for taking the time to leave it! Let us know if you need any advice on installation, otherwise, enjoy the new floor!
Kind regard
Equipped Gym
Reply from Equipped Gym
Glad to hear that you're pleased with the 10mm mats. They are heavier and less slippy than people expect. Enjoy your upgraded gym!
Kind regards
Equipped Gym
Reece is a great guy,went above and…
Reece is a great guy,went above and beyond for my company,great service great after care 🤝
April 29, 2026
Reply from Equipped Gym
Thanks for the review, it is appreciated! Stay in touch with whatever else you need from us!
All the best
Equipped Gym
Good quality and value for money
Delivery only took a few days! Good value for money, one of the cheapest prices for gym flooring per meter I found. Easy to cut and fit. Seems a good quality floor too. Very happy albeit I’ve only just laid it so time will be the test but certainly chuffed with it so far!
April 28, 2026
Reply from Equipped Gym
Thanks for leaving such a positive review, we appreciate it! We always appreciate it when customers mention the high quality against the low price - we sometimes struggle to convince people the price is real for the quality we are sending out!
Enjoy the upgraded gym! All the best,
Equipped Gym
Non existent customer service - avoid at all costs
Non existent, unresponsive customer service who ignored questions. Failed to manage to attempt delivery of the item 4 weeks after the first delivery date was provided. They made 4 separate delivery dates and never attempted delivery on any of them after charging 50% on top of the cost of the item for delivery.
Despite multiple requests for the delivery fee refund they refused to even answer that request.
After submitting this review they have tried to block it twice whilst acknowledging their failures by amazon message at the same time. They appear to just want free loans from customers.
Thankfuly my card provider obtained a full refund and Amazon complained to them on my behalf.
Its quite pathetic that they contact me belatedely and admit fault and then conspire with Trust Pilot to try to block the review.
TRUST PILOT STAFF YOU HAVE BEEN GIVEN THE EVIDENCE ALREADY SO UNBLOCK THE REVIEW AND CONFIRM ON HERE THAT THEY LIED TO YOU.
ALSO WHEN ARE YOU GOING TO ADDRESS THE LITANY OF IMAGINARY 5 STAR SOLO REVIEWS ON MULTIPLE COMPANY WEBSITES, YOU ARE BECOMING A LAUGHING STOCK FOR RELIABILITY WHEN COMPANIES PAY YOU !
Amazon order ref - 206-6278918-0409901
April 24, 2026
Unprompted review
Reply from Equipped Gym
Hello, thank you for the quick review, it is really appreciated! Glad to hear that both the service and the products were what you needed!
All the best
Equipped Gym
The floor tiles (20mm) are great for my…
The floor tiles (20mm) are great for my garage gym. The pallet was neatly packed and secure. As I was installing them I then realised why you should have the interlocking tiles for the mats. I will have to get some to make the little gaps disappear. The performance is great. The grip over the carpet I did have in there is not comparable. Carpet offers no grip and these grip 100%. My bench and leg extension machine no longer move when I'm using them.
Cleaning is easy either by sweeping or hoovering.
April 21, 2026
Reply from Equipped Gym
Thanks for leaving such a detailed review! We are pleased that you think the upgrade has been worth it - the step up to gym mats really does make it a proper gym space!
We can send connectors as a small package if you do decide to ghost ahead with that!
Kind regards,
Equipped Gym
A breeze to work with! Thanks Rose 🙌
After dealing with a shocking gym equipment company, dealing with Equipped Gym has been a polar opposite experience. Everyone I've spoken with has been a clear communicator and actually follow through with what they say as well as un-prompted updates! Shout out to Rose for the great service 🙌
April 30, 2026
Unprompted review
Reply from Equipped Gym
Thanks for leaving this review - really glad that you were re happy with the service you received from us and that you got your order ahead of the bank holiday!
Best regards
Equipped Gym
Reply from Equipped Gym
Hi, thanks for leaving this review! Glad you found the mats and connectors easy to work with.
All the best,
Equipped Gym
Easy ordering process with great price
Easy ordering process with great price. Communication of delivery was also really good.
Quality of floor matts is way above what I'd expected.
April 9, 2026
Reply from Equipped Gym
Thanks for leaving us a review. Please to hear that you're happy with the service and mats!
Al the best,
Equipped Gym
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