It has a remarkable lack of power, sorry. Not impressed, been doing equine Chiro for over 30 years and my hands are giving me grief , was hoping this would have been a godsend to warm up the muscles... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The website lists an address in Albuquerque, New Mexico and the shipping box had a return address label with Jamaica, New York on it. (Btw, although the item contains a massager with a lithium batte... See more
It’s a good product. I think it works like it’s supposed to. The directions could be much better. I would’ve liked the instructions included with the product so I knew basic things, like what the char... See more
Company replied
My TB is 22 yrs old & is starting to have problems in his hind end, most likely arthritis says the vet. He loved the first massage he got but then the machine died completely. We were both very sa... See more
Company replied
Company details
- #66 of 71 best companies in Pet Store
- #6 of 6 best companies in Equestrian Store
- #1 of 1 best companies in Horse Trainer
- #61 of 65 best companies in Pet Supply Store
Written by the company
BUILT IN THE BARN. BACKED BY THE FIELD. WE'RE RIDERS — JUST LIKE YOU. This journey began when our own horses struggled with soreness, muscle tension, and slow recovery after rides. We tried every tool available, but most were designed for people - not horses. They were loud, clunky, and missed what horses truly need.
Contact info
5900 Balcones Drive STE 100, 78731, Austin, United States
- +1 (307) 310-2914
- contact@equirelief.com
- equirelief.com
2.9
Average
103 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great tension relief
Our pony absolutely loved the equirelief. Did worry it might be a scam after using it was being shipped from China but arrived in good time. Have used it 4 times so far and the relaxed bottom lip tells us all we need to know.
October 17, 2025
Unprompted review
Reply from Equirelief
Thank you Kirsty for giving us a chance we’re so glad your pony is loving it! 🐴💚 That relaxed bottom lip says it all. We truly appreciate your trust and thoughtful review.
Advertisement
It has a remarkable lack of power
It has a remarkable lack of power, sorry. Not impressed, been doing equine Chiro for over 30 years and my hands are giving me grief , was hoping this would have been a godsend to warm up the muscles before I adjust, again not impressed in the least
September 17, 2025
Reply from Equirelief
Thank you for your honest feedback and for giving EquiRelief a try. We’re truly sorry it didn’t meet your expectations. Your experience matters to us, and we’ll be sharing this with our product team to improve.
If you’d like, we’re happy to discuss a solution or recommend the most effective settings for your use case just let us know.
Great value for money!
Great value for money!
The product has excellent quality, is very quiet, and works perfectly. My horse really enjoys it and responds much more intensely to it than to a regular massage gun.
An absolute must-have for every horse!
October 15, 2025
Unprompted review
Reply from Equirelief
Thank you so much, Iris! 💚
We’re so happy to hear your horse is enjoying it and feeling the difference. That’s exactly why we do what we do!
Truly grateful for your kind words.
Fantastic product
Fantastic product! Made my mare more supple and soft before my ride and made her yawn, lick, and chew like crazy! 10/10!
October 15, 2025
Unprompted review
Reply from Equirelief
Thank you so much, Haylee! 💚
We’re so happy to hear your mare is feeling more relaxed and loving her sessions. Yawning, licking, and chewing that’s a win in our book! 🐴👏
I bought the massage gun during one of…
I bought the massage gun during one of their sales and so far it is amazing. My horses love it and they’re going to have to share because so do I 😂
It’s quiet but also has lots of power, and many settings. Battery life is also pretty good so far!
October 12, 2025
Unprompted review
Reply from Equirelief
Haha we love this, Fran! 😄
So glad it’s a hit with both you and the horses. Thanks for the amazing feedback! 💚🙌
Advertisement
It is as perfekt as I hope👏👏👏
September 20, 2025
Reply from Equirelief
Yaaay! So glad it’s just as perfekt as you hoped! 👏👏👏
Thanks a million for the love, Charlotte! 💚
I’ve just started a partnership with…
I’ve just started a partnership with equirelief, and got my new wellness tool today!
Shipping from USA to Denmark was quick and without problems!
Amazing companie, amazaing customerservice!
Cant wait to see what the future will bring in this partnership!
October 12, 2025
Unprompted review
Reply from Equirelief
Thank you so much, Freja! 🇺🇸 ➡️ 🇩🇰
We’re beyond excited to have you on board here’s to an amazing journey ahead together! 💚🙌
It’s a good product
It’s a good product. I think it works like it’s supposed to. The directions could be much better. I would’ve liked the instructions included with the product so I knew basic things, like what the charging indicator is supposed to look like. Also, it says in the instructions (that I had to contact them for) that there’s 30 levels and mine only goes to level 9. I’m not contacting them a 3rd time to find out if that’s how it’s supposed to be. I just use it as I can.
September 21, 2025
Reply from Equirelief
Thank you for sharing your experience. We’re really sorry the instructions caused some confusion that’s totally on us, and we appreciate your patience! 🙏
We hope the PDF guide we sent helped clear things up. If there’s still anything you’re unsure about, we’re just one message away. 💚
Thanks again for trusting EquiRelief!
Just as described
Just as described. Prompt delivery.
Have been able to use on my back injury as well as horses.
Just wish there there was a manual explaining the modes erc.
September 19, 2025
Reply from Equirelief
Thanks so much, JoAnne! 💚 We’re really glad it’s helping both you and your horses. And we hear you we’ll follow up with a manual to explain the modes better. Appreciate the feedback! 🙏
Advertisement
Love the soft massager head and so does my horse
Right after I started thinking I hadn’t heard from them for a confirmation of my purchase I received the email and a response to my concerns directly from the vendor. Shortly after that my massager arrived. It is very quiet and my young horse LOVED it from day one! She will move forward or back to get the pressure exactly where she wants it. My older horse doesn’t love it as much but she’ll stand there quietly and allow me to work on her. Maybe she’ll become more of a fan over time. I was really sore after back to back Pilates classes and tried it on myself… I definitely am a fan! I was worried the balls might be too hard and uncomfortable. I’ve tried other massagers in the past and found them painful. These are softer—rubber or foam? I sit on my mounting block and put the massager next to the wall to support it and just lean back into it. It works wonders on my lower back and shoulders. I’m definitely happy with my purchase.
September 18, 2025
Reply from Equirelief
So glad to hear both you and your horses are loving it, Sara! 💚 Sounds like the soft heads are doing their job perfectly
thank you for sharing such a thoughtful review! 🐴🙌
Great gun! You
Fast delivery, excellent massage gun with multiple features including different levels and modes. In love with the multiple heads is my favourite !
October 1, 2025
Unprompted review
Reply from Equirelief
Thank you, Xanthe! 🙌 We’re so happy you’re loving the features and those multiple heads really do make a difference! 💪
Has helped my horse so much!
The EquiRelief is easy to use and just in 2 uses my horse's tight and sore muscles have improved so much! She has lived with tight muscles for such a long time. I'm so excited to keep using this in my care routine and see how much more she improves!
September 30, 2025
Unprompted review
Reply from Equirelief
That’s amazing to hear! 🐴💆♀️
Thank you for trusting EquiRelief here’s to more happy, relaxed rides! 💚
Best product I’ve bought for my horse
Quick delivery, great customer service and definitely the best product I’ve ever bought for my horse!
So easy to use and quiet yet very effective. My horse loves it and falls asleep after every massage.
September 29, 2025
Unprompted review
Reply from Equirelief
Thank you so much 💚
We’re so happy to hear your horse is loving it and even falling asleep after massage sessions? That’s the ultimate compliment! 🐴
Appreciate your kind words and support!
Advertisement
Excellent
Easy to use, great battery life, light weight and effective! Absolutely love this for maintenance and recovery for my boys pre workout or post competition. Highly recommend
October 1, 2025
Unprompted review
Reply from Equirelief
Thank you so much for the amazing feedback! 💙
We’re thrilled to hear EquiRelief is helping your boys recover pre and post-workout that’s exactly what we built it for 🐴💪
Appreciate the recommendation!
Reply from Equirelief
Thank you so much for your kind feedback! 😊 We’re glad to hear you were happy with the updates and the product. If you ever need anything or have questions, don’t hesitate to reach out. We appreciate your support!
10/10 Recommend as a CESMT
As a Certified Equine Sports Massage Therapist I highly recommend this massage tool. It’s quiet, effective, easy to use and lightweight. I’ve used it on myself, horses, dogs and bucking bulls. If you want a tool that works, is affordable and so easy to use that anyone can do it. Get yourself an EquiRelief massager.
September 23, 2025
Unprompted review
Reply from Equirelief
Wow, thank you so much for your detailed and thoughtful review, Ashley! 🙏 We’re honored to receive such high praise from a Certified Equine Sports Massage Therapist. It’s great to hear the tool is making a real difference for you and your animals. Your trust means the world to us! 🐴🐶💆♀️
loving it!
my favourite massage tool! so easy to use and instant results. definitely recommend
September 22, 2025
Unprompted review
Reply from Equirelief
Thank you so much for your lovely review! 💚 We’re thrilled to hear that you’re loving the massage tool and finding it so effective and easy to use. Your recommendation means a lot to us!
Advertisement
We love our Equirelief massager
We love our Equirelief massager, great quality and super easy to use. Our 11yr old daughter makes sure her horses get massages before and after each ride. Compact enough to take with you to shows and rodeo's. And customer service is amazing
September 23, 2025
Unprompted review
Reply from Equirelief
Thank you, Jeremy! We’re so happy to hear how much your family is enjoying the EquiRelief massager 🙌 It’s wonderful that your daughter is using it as part of her riding routine. We really appreciate your kind words about our customer service too we’re always here to help!
We love it!
This is a fabulous must have! The company has the best service bar none! Get one!
September 17, 2025
Unprompted review
Reply from Equirelief
Wow, thank you Amy! 💫 We’re so glad you love the product and had a great experience with our service. Your enthusiasm is contagious — thanks for recommending us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.