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Equity Edge Reviews 1,423

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TrustScore 4 out of 5

4.0

Alternative Financial Service
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Review summary

Created with AI, based on recent reviews

Looking at 2,277 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff for their exceptional helpfulness and positive demeanor, making interactions pleasant. Many people praise the customer service for being quick, kind, and informative, often singling out specific individuals for their outstanding support. The service is generally described as excellent, with many consumers noting the efficiency and smoothness of their overall experience, including prompt account funding and quick payout processing. However, some people were dissatisfied with the payment process, experiencing delays in receiving payouts or having them rejected due to various reasons, including alleged rule violations or "one-sided trades." Some reviewers also noted issues with response times and delays in contract signing and account setup, while a few others felt the support team was unhelpful or unresponsive to their inquiries.

What people talk about most

Customer service

Consumers have ambiguous experiences with customer service. Many reviewers praise the support team,... See more

Payment

Users describe ambiguous interactions with payment. Many customers report successful and swift payouts, with... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise the professionalism, helpfulness, and... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the great service,... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers praised the swift and helpful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The customer's response was partially quick and smooth. My biggest problem with the firm was the delay in signing a contract and getting my funded account. This took a lot of time (almost 7 working d... See more

Rated 5 out of 5 stars

First payout secured with EE thank you for the call and kind words Vic. I must say by far one of the best prop firms I've traded with no faf stick to the rules which are better and fairer than other f... See more

Company details

  1. Alternative Financial Service
  2. Educational Institution

Written by the company

Equity Edge Ltd., proudly based in Saint Lucia, is a dynamic prop trading firm dedicated to empowering traders with the virtual capital, tools, and insights they need to thrive in today’s fast-paced markets. Established with a vision to democratize trading, we provide access to simulated accounts ranging from $2,500 to $100,000, enabling our community to test strategies and maximize profits without personal financial risk. Our innovative platform, backed by cutting-edge technology, supports real-time data analysis and seamless execution, making us a go-to choice for serious traders. What sets us apart is our strategic partnership with top social media influencers, who bring market trends and opportunities directly to our audience. Through engaging content on X, Instagram, TikTok, YouTube, and beyond, our affiliates amplify our reach, connecting with a global network of aspiring traders. We foster a transparent, trader-first culture, ensuring clear communication and fair practices—our commitment to integrity is at the heart of every deal. Join our growing community, where collaboration meets opportunity. Whether you’re scaling your trading career or exploring new revenue streams as an influencer, Equity Edge Ltd. offers the resources and support to succeed. With a team passionate about financial empowerment, we’re here to help you elevate your game. Discover the edge today and see why traders trust us to shape their future. Have questions? Our support team is ready to assist via email, live chat or Discord. Let’s build your success together!

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Rejecting funded accounts and payouts…

Rejecting people's funded accounts and payouts easily after waiting few days

May 9, 2026
Unprompted review
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Reply from Equity Edge

Dear Brian,

We have requested additional information from you via Trustpilot so that we can identify your account and review the claims made in this review; however, no information has been provided.

Without verifiable details, we are unable to locate an account or confirm that this review is based on a genuine experience with Equity Edge. Until the requested information is shared, this review cannot be treated as a verified customer experience.

If you are a legitimate client and have encountered an issue, please provide the requested details via Trustpilot or contact our Compliance Team directly at compliance@equityedge.io, and we will be more than happy to assist you.

— Equity Edge Compliance Team

Rated 1 out of 5 stars

Scammers

This prop will get breached by any means they did suspension my account for over the weekend holding before the actual market close and they did send an email after 30min of doing it and when i reach to support they did say they may be close it and then they did close it and said i did not meet the criteria, stay away from these people they will get you to lose ur money by any way

May 8, 2026
Unprompted review
Equity Edge logo

Reply from Equity Edge

Dear UNKO,

Holding trades over the weekend is not allowed on Instant accounts, as clearly stated in our rules.

If any positions remain open at market close, those trades are automatically closed, and violating this policy can result in account suspension.

Our support team also informed you about this during your inquiry. The action taken on the account was based on the weekend holding violation and the account not meeting the required criteria afterward.

You can review the rule here:
https://equityedge.io/instant-accounts/holding-trades-over-the-weekend

If you require further clarification, you may contact our Compliance Team at compliance@equityedge.io.

— Equity Edge Compliance Team

Rated 5 out of 5 stars

Excellent service

Excellent service, i ask the lady lots of questions ,over and over again, until i was satisfied, she answered patiently,
Her name is MIRACLE, GREAT CUSTOMER SERVICE ASSISTANT.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Best Customer Service

Equity Edge has outstanding customer service. I was assisted by Miracle, who was incredibly helpful, patient, and efficient in resolving my query. The support experience was smooth and professional from start to finish. Highly recommend them for their excellent service.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

My 100k instant account breach with over 2k profits

This fam has many ways to terminate your account and denied payout. As i can see many reviews regarding this here.
Am always trading out side a news, but suddenly yesterday am holding positionsI calculated my risk at only 0.80% on a $100k account and placed a defined Stop Loss at 4684.07.
However, both XAUUSD positions were executed at 4678.38 instead of my SL price, causing losses far beyond the intended risk and resulting in a 1% rule violation.
This appears to be severe slippage/spread expansion during volatility, not intentional over-risking.
Risk was planned and controlled before execution. I’m requesting a review of how the stop was filled versus how the rule was enforced. And why i outside news i will get such huge slippage? Of over 12 hundred pips?

Am following 1% risk always and am trading this account for over 15 days with caution. Why will you breach my account it's not fair breach. Review my account ASAP and reinstate it.

Edited

I previously left a negative review regarding my experience, but I am now updating it. The company reached out, reviewed my complaint, and resolved the issue satisfactorily. Although there was an initial misunderstanding, the support team eventually handled it professionally and provided a fair resolution.

May 7, 2026
Unprompted review
Equity Edge logo

Reply from Equity Edge

Dear Ismail yahaya,

We would like to clarify the points raised.

Regarding slippage:
Slippage occurs when the actual execution price of a trade differs from the expected price. This typically happens during rapid market price movements, where liquidity shifts quickly and stop-loss orders may be filled at the next available price. This is a normal market condition and not controlled by the prop firm. You can read more about how slippage works here:
https://equityedge.io/general/slippage

The account you were trading was an Instant account, which operates under a strict 1% max risk rule. If the floating loss on open positions, including commissions and swaps, exceeds 1% of the initial account balance, the account is considered breached.

Once such a violation is identified, the account is actioned in line with the rules agreed to at the time of purchase.

For full details, please review the FAQ below:
https://equityedge.io/instant-accounts/1-max-risk-rule

If you require further clarification, you may contact our Compliance Team at compliance@equityedge.io.

— Equity Edge Compliance Team

Rated 1 out of 5 stars

I wanted to rate them half star

I wanted to rate them half star, very bad company. I placed two trades on 50k account which was 411 +73 which will be 484 in total , when my SL Hits, they they sent me an email of breaching my account meanwhile the total does not reached 1 percent,scam company don’t trade with them even their website is not up to date.

April 5, 2026
Unprompted review
Equity Edge logo

Reply from Equity Edge

Dear Mohammed Ali,

The account you were trading was an Instant account, which operates under a strict 1% max risk rule. If the floating loss on open positions, including commissions and swaps, exceeds 1% of the initial account balance, the account is considered breached.

Once such a violation is identified, the account is actioned in line with the rules agreed to at the time of purchase.

For full details, please review the FAQ below:
https://equityedge.io/instant-accounts/1-max-risk-rule

If you require further clarification, you may contact our Compliance Team at compliance@equityedge.io.

— Equity Edge Compliance Team

Rated 1 out of 5 stars

Passed both phases

Passed both phases , got congratulations email, couple days later , decline my account claiming I'm fullporting, because I lost 3% of my daily loss, while my daily loss is at 4%.Atleast disclose this rule!!!!Because I didn't even touch my initial daily loss, they flagged it as 'Gambling'. Very very convenient 😂😂

May 5, 2026
Unprompted review
Equity Edge logo

Reply from Equity Edge

Dear customer,

We have requested additional information from you via Trustpilot so that we can identify your account and review the claims made in this review; however, no information has been provided.

Without verifiable details, we are unable to locate an account or confirm that this review is based on a genuine experience with Equity Edge. Until the requested information is shared, this review cannot be treated as a verified customer experience.

If you are a legitimate client and have encountered an issue, please provide the requested details via Trustpilot or contact our Compliance Team directly at compliance@equityedge.io, and we will be more than happy to assist you.

— Equity Edge Compliance Team

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