Equivo Reviews 

I made a personal enquiry to Equivo about a request to recover an outstanding debt.

I spoke to a very kind and supportive lady Alison, who was extremely helpful, kind and offered a great deal of legal support around my enquiry. Despite not actually being able to continue with recovering the debt, and/or obtain any business from my enquiry, she was very informative about what could or couldn't be done. She was invaluable in offering the correct help to me.

It's nice to know there are employees and companies out there who really care and also go over and above in helping the public, when they're lost in debt recovery procedures and issues. Thank you.

Great communication from all team members with super fast response and updates along the process. Without them we wouldn't have gotten the case resolved.

They came to push out our neighbour and they ruined all common spaces around while moving them out: all stairs have been scratched and the main entrance too. I pointed to that and they have been aggressive, arrogant and unkind to me.

Equivo have been incredible. Very informative and helpful throughout the whole process. Secured the full amount with great professionalism. Many thanks.

I had an exceptionally positive experience dealing with the team at Equivo on a complicated case. Throughout the entire process, they were professional, understanding, responsive and incredibly efficient.

What impressed me most was not only their competence, but also the level of support and reassurance they provided during what was, at times, a very stressful situation. I genuinely cannot recommend them highly enough.

In all honesty, I only wish I had discovered Equivo at the very beginning of the process, as I believe everything would have been resolved far more quickly and smoothly from the outset.

A truly premium service delivered by fantastic people who clearly care about what they do and the clients they are helping.

Very positive experience, fast and professional service.

Very professional in enforcing CCJ for customer overseas. Efficient email communications. Successful outcome.

We were really happy with the communication, throughout our experience with Equivo, totally stress free! We were notified at every stage of the process and when they were visiting the defendant company.
All information from the Enforcement Officer was relayed to us. The attention to detail was really appreciated. Even though the series of actions was a long process, their professionalism was first class.

My experience with equivo was made so much better with the help from Kelly who was nothing but kind and considerate to my situation. She made everything so much more relaxing and less stressful.

Friendly and helpful very clear and easy to understand

When I first found this company I felt cautiously optimistic. Their website appeared professional and the reviews at the time were reassuring.

However, after raising an enforcement case a year ago, I’ve found that their communication leaves a lot to be desired.

The initial steps were handled well - I received a phone call and an email from the Transfer Up team explaining the process, and I followed their process. Seven months later, I received an invoice requesting payment for High Court and Compliance Fees, which were higher than what had originally been outlined. But by that time, the terms and conditions on their website had changed.

Throughout the process, I repeatedly highlighted how elusive the defendant was and provided detailed information to support the investigation. Despite this, I found myself having to chase for updates every 3–6 weeks over a five‑month period. Not once has anyone proactively contacted me with an update since the very beginning.

Sadly, this is not the first time I have experienced a company operating this way. Use at your discretion.

Michaela was professional. she explained the situation calmly and clearly and gave us time to understand what was happening. She showed empathy for our situation, which was really appreciated.

My experience was that of a real human that give straight answers and clear guidelines to what was going on very pleased with Jack

Hi I just want to say what a really lovely company Equivo are The lady I spoke to Kelly was very understanding due to a mix up of a payment that simply disappeared, but she was very helpful in every way.I can certainly say that Equivo have a very nice lady working for them.Thankyou for resolving the missing payment 5*Service.

I had a difficult case that had been ongoing for months with no resolution. Equivo took over the enforcement and handled everything professionally and efficiently. They issued the writ, carried out enforcement, and recovered the full amount owed to me. Communication was excellent, and their team went above and beyond to help. I highly recommend their services.

The team at Equivo were true professionals and made a bad situation become a bit more bearable and less overwhelming.
Communication was fantastic and efforts were beyond anything I could even imagine or ask for.
A special thanks to Alison and Officers Mr Graves and Mr Gibbs - you helped me retrieve my hard-earned money. Thank you!

Alison Theobald in particular was amazing. She was resilient because the person owing me was extremely difficult. Thank you Alison for all your hard work - greatly appreciated.

Very helpful and clear

Very prompt in their communications. The team worked tirelessly to get my money. At the end, I was paid in full.

Wow !
After a cowboy builder ruined my bathroom and took my money , he ignored a court order and CCJ and I contacted Equivo after a friend recommended .
They have been BRILLIANT !
It was an arduous task , as the builder evaded communications and was aggressive at times , but the officer, Mr Potter , persisted with multiple visits and used lawful and professional methods to ensure the builder eventually paid my money back !
Alison and Equivo , can’t come too HIGHLY recommended , very professional company who definitely know what they are doing !