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equusvitalis.com Reviews 3

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TrustScore 3 out of 5

2.8

Animal Feed Store
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Company details

  1. Animal Feed Store
  2. Pet Store
  3. Pet Supply Store
  4. Tack Shop

Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Les produits sont arrivés endommagés

Les produits sont arrivés endommagés, avec des fuites clairement visibles dès l’ouverture du colis. Malgré l’envoi immédiat de plusieurs photos et de toutes les explications demandées, le service client est totalement inefficace et peu réactif.

Le dossier n’avance absolument pas. Après plusieurs jours sans aucune réponse, on me redemande encore les mêmes photos et informations déjà transmises auparavant, ce qui donne clairement l’impression que personne ne prend réellement le temps d’examiner les demandes des clients avec sérieux.

Un service client catastrophique et incompétent, incapable de traiter correctement un problème pourtant évident. Je suis très déçu par le sérieux de cette entreprise. Je ne peux absolument pas recommander ce site

May 20, 2026
Unprompted review
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