Eracco Reviews 

508
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently emphasize the exceptionally fast delivery service and note that placing orders on the website is completely straightforward, efficient, and convenient. Buyers deeply appreciate the supportive communication received from the team throughout the entire purchasing process until final delivery arrives at their door. However, some reviewers were not happy with product quality, pointing out specific issues such as items arriving damaged or failing to match the advertised specifications. Shoppers occasionally experienced problems with goods not matching descriptions properly, leaving a small group of people disappointed with their physical purchases.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, consistently praising the fast and efficient... See more

Product

Clients share positive opinions on product and express high satisfaction with the items received. Consumers... See more

Order

Reviewers highlight positive aspects of order, expressing complete satisfaction with the overall purchasing... See more

Quality

People report ambiguous experiences with quality, highlighting both exceptional satisfaction and severe... See more

Service

Consumers find service to be positive, highlighting efficient after-sales support and prompt delivery. People... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Happy with the price, happy with the speed of the delivery. Only comment to be improved on was to have had tracking ahead of time, so more notice but that's only down to my sporadic hours so I didn't... See more

Company replied

Rated 5 out of 5 stars

Ordered 8 plain white mugs, delivered in 2 working days and extremely well packed in ingeniously protective packaging. The mugs were exactly what I wanted - large, simple, elegant and flawless.

Company replied

Rated 5 out of 5 stars

I hadn't heard of this site before, but the price of the wheelbarrow and the very quick delivery was excellent. They kept me informed from confirmation of order through to delivery. Many thank... See more

Rated 5 out of 5 stars

Good quality product, exactly as described, and a very quick and efficient delivery. And customer services even reached out to check that all was okay afterwards.

Company replied


Company details

  1. Internet Shop
  2. Safety Equipment Supplier

Written by the company

We're eracco an online store distributing workplace supplies at market-leading prices throughout the UK. Ordering products for your workplace doesnt have to be difficult, we make it simple; good prices, good service, rapid delivery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

508 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(508)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I hadn't heard of this site before

I hadn't heard of this site before, but the price of the wheelbarrow and the very quick delivery was excellent. They kept me informed from confirmation of order through to delivery.

Many thanks

Kind regards

David

April 29, 2026
Unprompted review
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Rated 5 out of 5 stars

All good

All good, first class company. Delivery took awhile but got to me in the end. Will use this company again.

April 13, 2026
Unprompted review
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Rated 1 out of 5 stars

Terrible service

Terrible service. Ordered 8x black plastic chairs. On the website it was advertised as "non slip feet", however, on receiving the items there was absolutely zero non slip features. Eracco said they made an error in their advertising on the website. Also, 4 of the 8 chairs were damaged on arrival, they were very poorly packaged.

We asked for a refund, they arranged collection and the very rude delivery driver refused to take all the chairs, he only wanted to take 4. We are still in contact with Eracco, strugging to organize a pick up and refund of the remaining 4 chairs....

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Servie

Placing the order online was easy, with excellent communication from then on. The delivery was prompt. The package was well wrapped and exactly what we wanted.

March 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Bought 4 chairs from Eracco for my Man…

OkBought 4 chairs from Eracco for my Man cave and they're brilliant.
They're stackable, easy to clean,very light and very comfy and to top it off...,they came at a very reasonable price ..
They kept me informed for the delivery and when the chairs arrived..they were very well wrapped.
Well done all at Eracco.
Andy Hornby

January 13, 2026
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving a positive review Andy! Happy to hear the chairs suit your Man Cave well :)

Rated 5 out of 5 stars

excellent fast service

excellent fast service

January 5, 2026
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving a positive review Gillian. Happy to hear you received excellent and fast service :)

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Rated 5 out of 5 stars

Great service

Great service, no dramas. Proper size and style.

January 5, 2026
Unprompted review
Eracco logo

Reply from Eracco

Thanks for leaving a positive review Alan. Happy to hear there was no problems! :)

Rated 5 out of 5 stars

Great Service

Delivery time good and great communication throughout.

December 22, 2025
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving a positive review Dean :)

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