First time to this excellent establishment...didnt know what to expect but can honestly say they were extremely proffessional, informative, beauty care of the future..highly recommend, walked away fee... See more
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Review summary
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What people talk about most
Based on these reviews
I stopped by the clinic recently and had a good experience overall. The place itself looks really nice and calm. I tried the LED treatment and it felt relaxing during the session. The staff member I s... See more
Company replied
Lewis is a fantastic person from all aspects she explains things very well and she does the best treatment ever seen..she has done beyond expectations from my perspective I wish her the best in all he... See more
Company replied
Company details
Written by the company
Éramai is a premium skin destination located inside Crown Melbourne, created for clients who value long term skin health, precision, and visible results in a refined and luxurious environment. Founded on a doctor led philosophy, Éramai focuses on advanced non invasive treatments designed to support skin longevity rather than temporary results. Our signature is built around clinically guided light technology, combined with precision techniques that enhance skin strength, clarity, and structure over time. Every experience at Éramai is carefully curated. From the moment you enter, our team is committed to delivering a high standard of service, attention to detail, and a calm, elevated atmosphere that reflects the exclusivity of our location. We work with our own Cupére formulations, developed specifically to complement our LED treatments. Available exclusively to Éramai clients. These products are designed to maximise results, support ongoing skin improvement, and maintain long term benefits beyond the clinic. Our focus is simple. Real results, advanced technology, and a premium experience without compromise.
Contact info
Level 1, crown Entertainment complex, Metropol Precinct, 8 Whiteman Street, 3006, Melbourne, Australia
- +61 485 982 414
- info@eramai.com.au
- eramai.com.au
4.8
Excellent
178 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Staff were lovely friendly and very…
Staff were lovely friendly and very informative.
Anna did a great job on my face .
April 17, 2026
Unprompted review
I had amazing experience with the team
I had amazing experience with the team. Thank you eramai family! Got the eye LED device looking to us it!
April 17, 2026
Reply from Éramai
Hi Elaine,
Thank you for sharing your experience, it means a lot to us. We’re pleased you felt the energy of the team and enjoyed your time with us.
Your EYE LED device is a great addition . excited for you to start seeing the results.
We’ll look forward to welcoming you back soon
The ÉRAMAI Team
What an amazing experience with my mom…
What an amazing experience with my mom to have a girls day out and leave feeling so Gawgu! Thanks Eramai
April 17, 2026
Reply from Éramai
Hi Theresa,
Thank you for your feedback , we’re glad you and your mum had such a great girls’ day and left feeling amazing!
We really appreciate your kind words and look forward to seeing you again soon
The ÉRAMAI Team
Had a great assessment with Sansa today…
Had a great assessment with Sandera today using the $99 special. Highly recommend it
April 17, 2026
Reply from Éramai
Hi there,
Thank you for your feedback !
we’re glad you enjoyed your assessment and found it valuable.
We really appreciate the recommendation and look forward to seeing you again soon !
The Eramai Team
Louise made me feel frelaxed from the…
Louise made me feel frelaxed from the moment I walked in. I appreciated the detailed and logical explanation about how my skin is aging and the best way to protect it moving forward.
The results from my first consultation were remarkable.
April 17, 2026
Reply from Éramai
Hi Callan,
Thank you for your feedback, we’re so glad you felt relaxed from the moment you arrived and found the consultation clear and informative. It’s great to hear you were happy with your results.
We look forward to seeing you again soon
The Eramai Team
I had a good experience with eramai
What an amazing experience !!! LED amazing job ♥️❤️ the team amazing and so lovely
April 17, 2026
Reply from Éramai
Hi Mhay,
Thank you for your feedback , we’re so glad you had a great experience and loved the LED treatment.
We really appreciate your kind words and look forward to seeing you again soon
The Eramai Team
I had an absolutely wonderful…
I had an absolutely wonderful experience Eramai!The team is incredibly professional and friendly, making you feel welcome from the moment you walk in. Special thanks to Sandra,who is truly exceptional.
March 27, 2026
Unprompted review
Reply from Éramai
Hi Seema,
Thank you for your feedback , we’re so glad you had such a wonderful experience and felt welcomed from the moment you arrived.
We really appreciate your kind words and look forward to seeing you again soon
The Eramai Team
Relaxing LED treatment
I had such a relaxing experience with my lux LED facial treatment and my therapist Sandra took me through each step in the process. My skin feels amazing and this was such a treat for me. I will definitely book again! I was even treated to a special kettle extra pampering, so thank you very much for that :)
April 16, 2026
Reply from Éramai
Hi Nicole,
Thank you for your feedback we’re so glad you had a relaxing experience and enjoyed your LED treatment. It’s great to hear you felt well guided throughout and that your skin is already feeling amazing.
We’re happy you enjoyed the extra pampering as well , well deserved 😊
We look forward to seeing you again soon
The Eramai Team
Reply from Éramai
Hi there,
Thank you for your feedback , we’re glad you enjoyed the treatment.
We look forward to welcoming you back soon
The Eramai Team
Lovely experience
Louise was lovely, it was a very relaxing experience. We were greeted at the door with a glass of champagne and treated well throughout the experience. Would recommend.
April 16, 2026
Reply from Éramai
Hi Leah,
Thank you for your feedback, we’re so glad you had a relaxing experience and felt well looked after from the moment you arrived.
We really appreciate the recommendation and look forward to seeing you again soon
The Eramai Team
The experience was amazing
The experience was amazing
Page was so helpful & lovely
The best I have ever had..!
Highly recommend
Page was amazing & really knowledgeable
April 16, 2026
Reply from Éramai
Hi there,
Thank you for your feedback, we’re so glad you had such an amazing experience and felt well looked after.
We really appreciate the recommendation and look forward to seeing you again soon ✨
The Eramai Team
Awesome persona
Awesome persona, her explanation throughout the process was great.
The treatment was definitely more than I expected
Thank you
April 16, 2026
Reply from Éramai
Hi Kogi,
Thank you for sharing your experience , we’re so glad you felt well informed throughout the treatment and that it exceeded your expectations.
It’s great to hear the explanation and care made a strong impression.
We really appreciate your kind words and look forward to seeing you again soon
The Eramai Team
Mum and daughter day
I took my daughter for a girls day out started with a warm welcome and a glass of champagne. We were made to feel welcome.
Louise was very helpful and knowledgeable with all range of products. My daughter and I had a wonderful experience. We both came away feeling refreshed
April 13, 2026
Unprompted review
Reply from Éramai
Hi Eleanor,
Thank you for sharing your experience ,
we’re so happy you and your daughter enjoyed your girls’ day out with us.
It’s wonderful to hear you felt welcomed from the moment you arrived and left feeling refreshed and well looked after.
We really appreciate your kind words and look forward to seeing you both again soon
The Eramai Team
Luxurious facial
The experience was luxurious from the first moment we walked in. I learnt so much about my skin and was provided some great options for ongoing care and maintenance. Highly recommend trying the LED facial and spoiling yourself. I will definitely be back. Thanks again for having us.
April 16, 2026
Unprompted review
Reply from Éramai
Hi Kaz,
Thank you for sharing your experience.
We’re so glad you enjoyed your visit and felt well looked after from the moment you arrived. It’s great to hear you found the skin education and ongoing care options valuable, and that the LED facial stood out for you.
We really appreciate the recommendation and look forward to seeing you again soon ✨
The Eramai Team
immediate results
polite friendly and knowledgeable of skin analysis to provide targeted treatment with immediate results. relaxed atmosphere and lovely team
April 16, 2026
Unprompted review
Reply from Éramai
Hi Belinda,
Thank you for sharing your experience.
We’re so glad you felt comfortable and well looked after. It’s great to hear the skin analysis and targeted treatment made an immediate difference, and that you enjoyed the relaxed atmosphere with the team.
We really appreciate your kind words and look forward to seeing you again soon ✨
The Eramai Team
I had my first LED session here…
I had my first LED session here recently. The clinic has a very clean and modern feel, and the appointment itself was straightforward. The staff took time to answer my questions which made me feel more comfortable.
March 3, 2026
Unprompted review
Reply from Éramai
Hi Josh,
Thank you for sharing your experience, we’re glad your first LED session felt comfortable and straightforward.
It’s great to hear the clinic environment and the team’s support helped you feel at ease and well-informed throughout your visit.
We look forward to seeing you again soon ✨
The Eramai Team
Anna was Fantastic
Anna was Fantastic! I loved the products and cant wait to see the results
April 15, 2026
Reply from Éramai
Hi there,
Thank you for sharing your experience ,
we’re so glad you loved the products and enjoyed your time with us. The real magic is in the results, and we can’t wait for you to start seeing them.
We look forward to welcoming you back again soon ✨
The Eramai Team
Eramai is amazing
Shai and Louise are amazing. Eramai is such a luxury. You are treated like a superstar. Love it.treat yourself. I’m a regular now.
April 15, 2026
Unprompted review
Reply from Éramai
Hi Jacqui,
We’re happy to have you as part of the Eramai family. It means a lot to know you continue to enjoy the experience and feel the level of care and luxury we aim to deliver every time.
We’re already looking forward to welcoming you back again in June for your next appointment.
The ÉRAMAI Team
I had a very beautiful visit with Anna
I had a very beautiful visit with Anna, she was very helpful and explained every step. I will be back!
April 15, 2026
Reply from Éramai
Hi Kellie,
Great to hear you had a lovely visit with Anna and that everything was clearly explained during your treatment.
We look forward to seeing you again soon.
The ÉRAMAI Team
Most amazing experience
Most amazing experience! Highly recommend, products are premium and Sandra was lovely!!
April 15, 2026
Reply from Éramai
Hi Camila,
We’re so pleased to hear you had such an amazing experience. It’s great to know you enjoyed the treatment and our premium products.
It was a pleasure meeting you and experiencing your beautiful, unique energy.
We truly appreciate your recommendation and look forward to seeing you again for your next LED bed treatment.
The ÉRAMAI Team
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