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erdfloh.de Reviews 

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TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

1 review

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3.3

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Rated 2 out of 5 stars

Sie waren zu Beginn bemüht

Im Mai habe ich Babyartikel bestellt. Leider wurden anstelle von 2 Bettlaken nur eins geliefert und der Schlafsack in der falschen Größe. Eine Woche lang keine Reaktion auf die Email mit Nachfrage zur Vorgehensweise und keine Erreichbarkeit per Telefon. Nach Paypal-Eskalation gab´s einen Rücksendeaufkleber zur Rückabwicklung. Ware zurück gesendet, aber Geld nicht zurück erstattet bekommen (durch Gutglauben die Eskalation geschlossen - schwerwiegender Fehler). Seither alle zwei Monate eine Mail - keine Reaktion. Nächste Schritte werden Einschreiben mit Fristsetzung und gglfs. das Einleiten rechtlicher Schritte. Schade.

November 8, 2012
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