E.R.E Property Group Reviews 226

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and responsiveness, making the entire process smooth and easy to understand. Many highlight the exceptional customer service, noting that the team is proactive, committed, and readily available to answer questions and address concerns. The efficiency and clear communication from the team are frequently mentioned as key factors contributing to a positive experience. However, some people were dissatisfied with the communication regarding transactions, wishing it had been more proactive. Additionally, one reviewer mentioned an issue with a refund request being ignored, leading to a feeling of being disregarded after the initial transaction.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

Consumers find service to be positive. Many reviewers highlight the professionalism, transparency, and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the team's... See more

Response time

People report positive experiences with response time. Customers consistently praise the prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought an investment property and we were a little cynical over the deal. They answered every question we had lots of times over a long period as we did our due dilligence on the deal. They we pati... See more

Rated 5 out of 5 stars

We recently concluded our purchase of an apartment through the super professional ERE Property team. Jake Daniels and Gabriella Mercer are a fabulous team that navigated us through all the complexitie... See more

Company replied

Rated 5 out of 5 stars

The team were very willing to adjust to suit my needs exactly whenever I voiced a concern. It seemed nothing was too much for them to do when needed. Between the control of Shannon, the sales guidance... See more

Rated 5 out of 5 stars

We work with ERE property through being their preferred mortgage broker assisting their clients with securing finance for there purchases. The team have been great to work with, In particular Gabrie... See more


Company details

  1. Property Investment
  2. Apartment Rental Agency
  3. Investment Company
  4. Investment Service
  5. Property Management Company
  6. Real Estate Rental Agency

Written by the company

E.R.E Property Group offer clients secure UK property investment opportunities. We also make portfolio management & lettings easy for UK & HK landlords. As a business, we pride ourselves on being experts on the countries and buy-to-let properties that we market. We are experts in sourcing property in key UK regional cities, outside of the London market that offer excellent entry prices and good yields. We never take anything for granted and we conduct thorough due diligence on every property we sell. We believe in relationships and we appreciate that investing in buy-to-let property via E.R.E property needs to be based on trust, so we have regular meetings and site visits with developers. These beliefs and standards are at the very centre of everything we do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

226 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Our first UK property purchase

We recently concluded our purchase of an apartment through the super professional ERE Property team. Jake Daniels and Gabriella Mercer are a fabulous team that navigated us through all the complexities and made it feels like a breeze. They are a very responsive, proactive and committed duo. Andnthat helped a lot since we are based in India and has to do everything remotely.

September 25, 2025
Unprompted review
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Reply from E.R.E Property Group

Thank you for your review Dev, Jake and Gaby were delighted to hear how happy you were withe the professionalism you received throughout your purchase and they look forward to working with you again in the future.

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Rated 5 out of 5 stars

Excellent performance by Adam, Gabriella & Shannon

Adam, Gabriella and Shannon did a great job. They were very professional, friendly and supportive. They communicated very well with the solicitors and timely resolved every issue which could delay the process. They are an excellent team.

September 9, 2025
Unprompted review
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Reply from E.R.E Property Group

Thank you for taking the time to write your review Sajjad, Adam, Gabriella And Shannon were delighted to hear how happy your were with the excellent service you received from them.

Rated 5 out of 5 stars

Highly reccomended

We are very satisfied with service from ERE property and looking forward to smooth transitioning to our future endeavours.

August 1, 2025
Unprompted review
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Reply from E.R.E Property Group

Thank you for your review, we are delighted to hear how satisfied you are with the service you have received from ERE Property and look forward to working with you again in the future

Rated 5 out of 5 stars

A very good experience

My experiences with ERE Property, from initial contact to completion, has been a very positive experience. Jake, Gaby and the team have been very professional, attentive and understanding. They have made the whole process hassle free.

August 12, 2025
Unprompted review
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Reply from E.R.E Property Group

Thank you for your kind review, Jake and Gaby were delighted to hear how much you appreciated the service you received.

Rated 5 out of 5 stars

I had an excellent experience…

I had an excellent experience purchasing a property in the UK, thanks to the incredible support from Roksana and Gaby. From start to finish, they were both extremely professional, responsive, and genuinely dedicated to making the entire process smooth and stress-free.

June 13, 2025
Unprompted review
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Reply from E.R.E Property Group

Thank you for your kind review Habib, Roksana and Gaby were delighted to hear how happy you were with the high level of service you received.

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Rated 5 out of 5 stars

Katherine and Adam have both been very…

Katherine and Adam have both been very supportive and have allowed the purchase of the property to complete in less than 3 weeks. Excellent service.

February 13, 2025
Unprompted review
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Reply from E.R.E Property Group

Hi Aziz, thank you for your review. Katherine and Adam were delighted to assist you with your purchase and speedy completion, they look forward to working with you again.

Rated 5 out of 5 stars

Supportive in the process

Always supportive with excellent communication. The process wasn’t easy and faced many delays from the developer, Prosperity Wealth. However, Katherine and Gaby from ERE provided valuable and professional support throughout.

They made up for the unprofessional and delayed service of Prosperity wealth.

September 9, 2024
Unprompted review
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Reply from E.R.E Property Group

Hi Sharen, Thank you for your lovely review. It is good to know that you were supported throughout the process by Katherine and Gaby despite the un-foreseen delays you faced from the developer.

Rated 5 out of 5 stars

The whole process from advising on what…

The whole process from advising on what is available to purchase based on your needs, through to securing the property, setting up a company and completing with the Solicitor was very smooth. Thank you especially to Llewelyn Davis and Katherine Roberts, who are a delight to work with and super responsive to any questions.

December 16, 2024
Unprompted review
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Reply from E.R.E Property Group

Hi David, Thank you for your kind review. Llewelyn and Katherine were delighted to hear how smooth the process was for you and look forward to working with you again.

Rated 5 out of 5 stars

UK property investments made easy

I am an experienced investor in UK property and had the pleasure of working with Robert, Llewelyn and Katherine. They made the whole process straightforward and also have valuable industry contact when it comes to company formation and mortgages. Would highly recommend them.

December 12, 2024
Unprompted review
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Reply from E.R.E Property Group

Hi Thomas, Thank you for taking the time to write your review. Robert, Llewelyn and Katherine were so happy to hear that they helped make this process straightforward and look forward to working with you again.

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Rated 5 out of 5 stars

Quick and efficient

November 29, 2024
Unprompted review
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Reply from E.R.E Property Group

Dear Kellie, Thank you for taking the time to post your review, the team were delighted to hear how happy you were with the service you received.

Rated 5 out of 5 stars

New property Purchase

I bought a new property through ERE as a private investor. The whole process was very simple and Llewelyn and his collages very helpful. I am considering buying another investment property though them later next year.

November 14, 2024
Unprompted review
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Reply from E.R.E Property Group

Hi Julian, Thank you for taking the time to write this review, Llewelyn and the team were grateful to hear how happy you were with the service you received and they are looking forward to working with you on your next investment.

Rated 1 out of 5 stars

GET RID of ERE or loss your money

It’s absolutely not a flake review, I was ERE’s overseas client purchasing a property in the U.K. years ago. It’s meaningless to argue although very doubt who gave 4 or 5 Stars to this company. If you’re preparing a property purchase through ERE, just mindful to do researches on your own to know clearly “what kind of properties” they are selling if you don’t want to suffer heavy losses.

Original Review:

GET RID of ERE if you don’t want to suffer heavy financial loss! They target overseas investors who are not familiar with the UK properties. ERE have been selling properties with very low or no resale value that the local British would not buy, e.g. social housing, high crime rate locations, non standard construction..…. The sharing of 1 Star is just a friendly reminder to who would research before jumping into the investment trap.

October 22, 2024
Unprompted review
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Reply from E.R.E Property Group

Hi Paul,
Based on the fact that you are located in the UK, and have no Trustpilot history, we are assuming this is a fake review. We have no record that you have ever brought or had any dealing with ERE and your account of your experience is not a representation of our business. 60% of our customers are based in the UK. We sell in locations like Manchester City Centre, Sheffield City Centre and Liverpool, None of our location have high crime rates, full due diligence is performed and we have thousands of very happy investors. We would be happy to speak to you about what our business does if you would like to call.

Rated 5 out of 5 stars

5 star experience dealing ere

5 star experience dealing ere. Very professional efficient and help. They have made buying a property seamless.

October 3, 2024
Unprompted review
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Reply from E.R.E Property Group

Thank you for taking the time to write this lovely review. the Team are delighted to hear how happy you were with the service you received.

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Rated 5 out of 5 stars

Kyle and Katherine led us through the…

Kyle and Katherine led us through the process a step at a time. They responded to questions in a timely fashion and as first time investors in this type of purchase they explained the process clearly.

September 21, 2024
Unprompted review
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Reply from E.R.E Property Group

Hi Jill, Thank you for taking the time to write a review, Katherine and Kyle were both delighted to hear that they helped provide clarity to the process and they look forward to working with you again.

Rated 5 out of 5 stars

Excellent so far

Excellent so far. Your staff particularly Eimeren so polite and trustworthy. She is an asset to your company.

July 22, 2024
Unprompted review
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Reply from E.R.E Property Group

Hi Anjani, Thank you for you kind review, Eimeren was delighted with the feedback, at ERE Property Group we pride ourselves with a high standard of customer service.

Rated 5 out of 5 stars

ERE Property's attention to detail and…

ERE Property's attention to detail and professionalism is first class in my opinion. Their clients are at the forefront at all times, looking to make sure they have all necessary information before talking with clients.
Service levels are exceptional and communication to clear and concise. I really enjoy my interactions with ERE.

May 16, 2024
Unprompted review
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Reply from E.R.E Property Group

Hi Cherelle, Thank you for your review. The whole team are delighted to hear how pleased you are with their professionalism and service levels.

Rated 1 out of 5 stars

Paul Rothwell steer clear

Ere are a not a scam although they are not regulated, so I’ve been told it is Paul Rothwell who is the culprit who owns Empire holding which changed to Featherfoot do not invest with them we have lost our deposit all the nice reviews are from staff and friends

May 2, 2024
Unprompted review
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Reply from E.R.E Property Group

Hi Pamala thank you for your review. ERE have done everything we can and we do agree that Empire/Featherfoot have behaved in a totally unprofessional manner. ERE will continue to update you and do what we can to support you through this difficult journey. ERE are disappointed in this result and it is not something we usually have to deal with, I can assure you that in our 20 years we have never had family or friends write reviews for us, and we do pride our selves on our authenticity.

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Rated 5 out of 5 stars

We recently purchased a property from…

We recently purchased a property from Willow Court, and we couldn't be happier with our experience, If these incredible team would not support us.
From the initial inquiry to the final signing, the team Gabriella, Adam Cullingworth and Katherine Manton was very professional, knowledgeable, and incredibly helpful every step of the way.

They listened to our needs and shared their knowledge and expertise with us. Me and my husband are very grateful to them.
And we are looking forward to doing business again with them in the future.

We highly recommend Willow Court Company to anyone in search of their investment property.
Thank you

April 24, 2024
Unprompted review
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Reply from E.R.E Property Group

Hi Frishta,
Thank you for your kind review, The team at ERE work hard to ensure your investment journey is a smooth one and we are so pleased to hear how happy you are with the service. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Recent Property transaction

Just completed another transaction with the ERE team and again experienced first class service and support from Adam and Eimeren. Whilst there were some unforeseen delays, the ERE team did everything possible to expedite and communicate effectively. Very professional !

March 22, 2024
Unprompted review
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Reply from E.R.E Property Group

Hi Paul, Thank you for taking the time to write this lovely review. ERE prides itself on it's first class service and Adam and Eimeren were pleased to hear they did not disappoint, we look forward to working with you again.

Rated 5 out of 5 stars

Great support from Adam and Eimeren

We dealt with Adam and Eimeren. Adam was in charge of the entire process while Eimeren joined at the critical latter stages. Both Adam and Eimeren dealt with us throughout the process very professionally and transparently. What is remarkable is how actively they follow-up all details and ensure everything is on track, leaving no room for un-necessary delays in a demanding timescale.

April 10, 2024
Unprompted review
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Reply from E.R.E Property Group

Hi Walid, Thank you for your review. Adam and Eimeren were really pleased to hear how satisfied your were with their help and assistance through the whole process.

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