ERF Electrical Wholesalers Ltd Reviews 44

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Agree with many others. Rare to order something these days and hear nothing for 8 days. Hoping a review here will make them move. Edit. Just got a reply that they're off for Xmas 😂

Rated 1 out of 5 stars

Ordered two demister pads on Oct 8th and am still waiting for delivery. I haven't been called once to be advised of delay. When I called chasing, was promised delivery would be yesterday. Called again... See more

Rated 5 out of 5 stars

We've been using ERF for a while now and they always go above and beyond, in particular Tom Lane who can't do enough to help. He's always open and honest about any supply chain issues which helps us... See more

Company replied

Rated 1 out of 5 stars

Erf electrical is a embarrassment to the electrical installer . They have a awful reputation in the Midlands especially cannock. They never have the total stock ! Leaving electricians waiting weeks fo... See more

Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler

Written by the company

ERF Electrical are the Supplier of Products, Services & Solutions to The Electrical Installer, using our knowledge and expertise, from One Company. With 10 branch locations, we are able to offer national coverage for our customers.


Contact info

1.9

Poor

TrustScore 2 out of 5

44 reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Agree with many others

Agree with many others. Rare to order something these days and hear nothing for 8 days. Hoping a review here will make them move.

Edit. Just got a reply that they're off for Xmas 😂

March 11, 2026
Unprompted review
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Rated 1 out of 5 stars

Erf electrical is a embarrassment to…

Erf electrical is a embarrassment to the electrical installer . They have a awful reputation in the Midlands especially cannock. They never have the total stock ! Leaving electricians waiting weeks for parts ? I visited cannock branch once to be greeted by inexperienced staff and very unprofessional manager with nothing in stock that we needed ? I went argos and B&Q and got what I needed with better quality and reasonable price as well ..

November 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Used ERF for the first time

Used ERF for the first time. Found their telephone assistance very friendly and their delivery very quick indeed. Allowed me to sort out a job which had been delayed by other less professional suppliers. 10 out of 10.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

WHAT A FANTASTIC CUSTOMER SERVICE.

After over 2 years, the 2 usb sockets i purchased became faulty. As I had no receipt now, I felt a bit let down. I rang ERF who understood my unhappiness and promised to look into the transaction. To my total surprise, DREW EVANS rang me back within 2 hours to tell me that he will replace the 2 sockets totally free of charge and deliver to my door. All within 2 days!!!. A very happy bunny. TOP MARKS ERF.

October 31, 2022
Unprompted review
ERF Electrical Wholesalers Ltd logo

Reply from ERF Electrical Wholesalers Ltd

Hi Stephen,

Thanks for the fantastic review. Always happy to help.

Many Thanks,

Drew
ERF Team

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Rated 5 out of 5 stars

Being Christmas week I could not…

Being Christmas week I could not believe I would get the lamp the next day but your Company excelled themselves by getting it to me the following morning. Well done!

February 1, 2022
Unprompted review
ERF Electrical Wholesalers Ltd logo

Reply from ERF Electrical Wholesalers Ltd

Hi James,

Thanks so much for taking the time to leave a review. We're really pleased we could help and get you the lamp you needed. Hope to see you again soon!

From the ERF Team

Rated 5 out of 5 stars

Blaby Branch - extremely helpful

Visited the Blaby branch for the first time this afternoon. I needed new spotlight fittings - staff member was really helpful and took time to look at what I needed. This store is local for me and I can’t believe I haven’t used it before - will certainly use for all my jobs in future. Great store.

January 17, 2022
Unprompted review
ERF Electrical Wholesalers Ltd logo

Reply from ERF Electrical Wholesalers Ltd

Hi James,

That's great! Thanks for stopping by. We really appreciate the awesome review and can't wait to see you many times in the future.

From the ERF Team

Rated 5 out of 5 stars

Excellent company use them regularly…

Excellent company use them regularly and always find them very helpful.
Special mention to Paul and James Donaghy we have several large contracts and they really do make ordering an easy experience.

November 23, 2021
Unprompted review
ERF Electrical Wholesalers Ltd logo

Reply from ERF Electrical Wholesalers Ltd

Hi Andy,

That's great to hear. I'm sure Paul, James and the rest of the team will love to hear that their hard work is appreciated. Thanks again, and we hope we continue to make the whole ordering process as easy as possible.

From the ERF Team

Rated 5 out of 5 stars

Fantastic service

We've been using ERF for a while now and they always go above and beyond, in particular Tom Lane who can't do enough to help. He's always open and honest about any supply chain issues which helps us to plan ahead and keep our projects on track.

November 8, 2021
Unprompted review
ERF Electrical Wholesalers Ltd logo

Reply from ERF Electrical Wholesalers Ltd

Hi Karen,

Thanks so much for the great review and we're so glad you're pleased with our service. Can't wait to let Tom and the Birmingham team know their effort is appreciated.

Hope to see you again soon.

ERF Team

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Rated 5 out of 5 stars

Helpful

Helpful, good service, decent product range.

November 3, 2021
ERF Electrical Wholesalers Ltd logo

Reply from ERF Electrical Wholesalers Ltd

Hi Dave,

We really appreciate the great feedback and are glad you enjoy our service. We hope to see you again soon.

Thanks,
ERF Team

Rated 5 out of 5 stars

Great wholesaler

Great wholesaler , very immediate friendly service always got in stock what I need at very competitive prices. Don’t bother with any of the others in the area as there is no contest.

October 28, 2021
ERF Electrical Wholesalers Ltd logo

Reply from ERF Electrical Wholesalers Ltd

Hi Tony,

That's so great to hear. We're glad we can offer everything you need at a competitive price, and we'll continue to provide a service with a smile. We really appreciate the great feedback.

Thanks,
ERF Team

Rated 5 out of 5 stars

Very professional always willing to go…

Very professional always willing to go that bit further to help

October 28, 2021
ERF Electrical Wholesalers Ltd logo

Reply from ERF Electrical Wholesalers Ltd

Hi,

Thanks for the great review. It's always nice to hear when we exceed expectations. Hope to see you again soon.

ERF Team

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Rated 5 out of 5 stars

Excellent Service

October 28, 2021
ERF Electrical Wholesalers Ltd logo

Reply from ERF Electrical Wholesalers Ltd

Hi Steve,

Thanks for taking time out to leave a positive review, we appreciate it. Hope to see you again soon.

ERF Team

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