Ergeon Reviews 

279
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and project managers for being exceptionally professional, incredibly knowledgeable, and extremely helpful during the virtual estimate process. Consumers note that fence installation crews work very efficiently, complete building projects promptly, and always leave residential properties remarkably clean and tidy after finishing. However, some reviewers were not happy with communication, mentioning completely unanswered messages and frustrating scheduling delays that seriously slowed down their fencing projects. A few people also felt that unexpectedly missed home visits and prolonged, delayed responses from support agents caused considerable inconvenience and daily annoyance.

What people talk about most

Staff

Reviewers mention positive feedback about staff, praising their helpfulness, professionalism, and prompt... See more

Service

Consumers find service to be positive and note that staff are professional and thorough. Reviewers frequently... See more

Customer service

Customers had ambiguous experiences with customer_service, reflecting a wide split in satisfaction levels.... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth and easy process from start to... See more

Price

Reviewers highlight ambiguous aspects of price, showing divided experiences with the company's costs. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My installers showed up on time and had my new fence installed within 2 days. The 3 of them did most of the job on the 1st day with the second day just being the installation of our large gate and tou... See more

Rated 5 out of 5 stars

Spoke with Rafael, project manager, regarding my residential fencing project. Process went very smooth from start to finish. The quality of the new fencing is tops and outstanding. Jordan and Julie, t... See more

Rated 5 out of 5 stars

We had an exceptional experience with a specialist name Guy, who provided our fence repair quote. Even though it was a virtual appointment, he was extremely pleasant, knowledgeable, and professiona... See more

Rated 5 out of 5 stars

Ergeon has a very organized and efficient process. Excellent customer service. The installers were hard-working and dedicated to finish my fence installation in a timely manner. They worked hard and... See more


Company details

  1. Fence Contractor

Written by the company

We are building the most customer-friendly outdoor construction company. Our services include wood, chain link, and vinyl fence installation, wood fence repair, fence staining, artificial grass installation and landscape design. Our tech allows anyone to design and customize their project quote online to meet their budget and needs. Our responsive team of experts offers end-to-end project support to deliver the best value for customers. The Ergeon process makes every project transparent and hassle-free.- and over 20,000 homeowners are enjoying the outdoor spaces we've built for them! Now with over 8,000 public reviews at an average rating of 4.7, we have expanded to cover more than 32 million households.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

279 reviews

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No recent history of asking for reviews

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4.3

All reviews

(279)

132 reviews in the last 12 months

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Rated 5 out of 5 stars

Super satisfied!

Everything went as planned. Reasonable price. Simple process. Customer service was great. Crew arrived early, finished quickly and did a great job. I will definitely use again.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

Great communication starting with the estimate, to project managers to the installers. Everyone I spoke with was very professional. Our installer, was great. Him and his helper were phenomenal and did great work. Clean work area, filled in the gaps under the gate and around. My fence looks amazing! Now my boy, our dog, has the freedom to run and he loves it. I can see lots of time spent in the backyard. We had a 6x6 privacy fence installed, about 175 linear feet with 1 gate. Thank you to the whole team!

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Repeat Fence Customer!

I had an amazing experience from start to finish. I am a repeat customer and had to replace portions of my vinyl fence after a fire. Radica was quick and efficient. The process to get a quote was quick and seamless. My pre-install appointment was timely and the install took place despite a sudden downpour. Radica and the install team are amazing. Highly recommend Ergeon!!

August 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Katherine made every easything…

Katherine made everything understandable and up front. She was very polite and friendly. I enjoyed our interaction. The quote was excellent.
I look forward to working with your company.
Frank Duff

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Good estimate experience.

Excellent estimate experience yesterday with Darcy. Courteous, clear, went through questions and options carefully, patiently. Couldn't be nicer. Ended up agreeing to the sale without hesitation, partly because the price was reasonable compared to a competitor's, but also because of dealing pleasantly with Darcy.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Love our new fence

I’ve never worked with a company like ERGEON but it went smoothly. The contractor; which I understand is subbed out for the area in which you reside, did a wonderful timely job on our fence. They were very particular about getting it just right. I would say it was slightly more expensive than perhaps a local contractor would’ve been, but they seamlessly took care of everything so in that regards it went really well.

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

excellent customer service from…

excellent customer service from beginning to completion of my fence installation. The work crew was on time and finished the job the same day in a timely manner. The cost of the job was reasonable.

August 14, 2026
Unprompted review
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Rated 5 out of 5 stars

My installers showed up on time and had…

My installers showed up on time and had my new fence installed within 2 days. The 3 of them did most of the job on the 1st day with the second day just being the installation of our large gate and touch ups to the fence. So far so good. It’s sturdy, all the locks and gate hinges work as expected, and best of all I now have the complete privacy that I desired in my yard.

August 15, 2026
Unprompted review
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Rated 1 out of 5 stars

I summited a deposit of $150 to this…

I summited a deposit of $150 to this company for a fence project. After reading some reviews online I decided not to continue with the project. This was on July 20,2026. It's now Aug 16th and the company has yet to issue me my deposit back. I have sent emails and spoke to a live agent and nothing. I feel that the company is a scam. I have contacted the BBB. Please do all your DD BEFORE MOVING FORWARD WITH THIS COMPANY.

July 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Initial phase of the project

Initial phase of the project was straight forward. Had a video call with Pedro and he answered all my questions. I got a fair price. When the fence is s installed i will post a review with photos. So far things are going well.

August 10, 2026
Unprompted review

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