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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting project managers and installers for their excellent coordination and quality workmanship. Many consumers found the service to be exceptional, noting the smooth process from initial consultation to timely installation, and appreciated the clear communication and detailed quotes provided. However, some people were dissatisfied with aspects of customer service, citing issues like lack of communication, unreturned calls, and difficulties in resolving problems after installation. A few reviewers also mentioned concerns about the quality of the work and materials, with some experiencing crooked fences or uneven gaps, and a perceived lack of accountability or quality control once the job was paid for.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the helpfulness, clear... See more

Price

Reviewers mention ambiguous feedback about price. Some customers found the pricing very competitive and... See more

Quality

Users describe ambiguous interactions with quality. While some customers highly recommend the company for its... See more

Based on these reviews

Rated 5 out of 5 stars

The team at Ergeon was professional and efficient! Our initial representative Miguel helped us with the quote (the best one around) and was helpful in getting us started. Sam our project manager was o... See more

Rated 5 out of 5 stars

Spoke with Rafael, project manager, regarding my residential fencing project. Process went very smooth from start to finish. The quality of the new fencing is tops and outstanding. Jordan and Julie, t... See more

Rated 5 out of 5 stars

I’ve done multiple projects with Ergeon and both have been a pleasant experience. Most cost effective fencing I was quoted, got the job done quickly without any problems; I will definitely call them f... See more

Rated 5 out of 5 stars

We had an exceptional experience with a specialist name Guy, who provided our fence repair quote. Even though it was a virtual appointment, he was extremely pleasant, knowledgeable, and professiona... See more


Company details

  1. Fence Contractor

Written by the company

We are building the most customer-friendly outdoor construction company. Our services include wood, chain link, and vinyl fence installation, wood fence repair, fence staining, artificial grass installation and landscape design. Our tech allows anyone to design and customize their project quote online to meet their budget and needs. Our responsive team of experts offers end-to-end project support to deliver the best value for customers. The Ergeon process makes every project transparent and hassle-free.- and over 20,000 homeowners are enjoying the outdoor spaces we've built for them! Now with over 8,000 public reviews at an average rating of 4.7, we have expanded to cover more than 32 million households.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

219 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Guy was very helpful

Guy was very helpful and made the quoting process very easy. Their virtual process is a step above others. He was very attentive and made a stressful time a great experience

March 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Awesome experience with Ergeon

Every step of the process was professional and well done. Easy to get an quote for the project. I was kept up to date with every step. The installation crew were very efficient and completed the job quickly. I would highly recommend Ergeon for you fencing needs.

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

This was one of the worst experiences I…

This was one of the worst experiences I have ever had with customer service! I was clear about what I wanted and an appointment was made for a video call which I found very unusual. However, that is the way they said they worked. 4 days later after many confirmation texts and 15 minutes before my appointment I received a text telling me that they don't do the kind of fencing that I needed and to have a nice day. This entire process was unprofessional from the beginning. I would not recommend anyone to do business with this company.

March 25, 2026
Unprompted review
Rated 4 out of 5 stars

I would like to revise my previous…

I would like to revise my previous review. Fernando worked very hard to correct the issues I had with the initial installation. He recently sent a second crew to correct and fix all of my concerns. The crew he sent did a fantastic job . The only reason I didn't give them a five was it was a bit of a battle to get them to the job right.

March 22, 2026
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Rated 5 out of 5 stars

Enjoyable experience

This was the first time I had a video appointment for the estimate for a replacement fence. The Ergeon representative, Troy, was very professional, friendly and knowledgeable. This was an enjoyable experience.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Review for quote of service

I received a quote (haven’t decided which type of fence to get) and the quote was fair. The appointment was quick and easy and the gentleman I spoke with was very kind and patient with me.

March 17, 2026
Unprompted review
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Rated 5 out of 5 stars

New Aluminum Fence Prohect

From start to finish,the project went amazingly well and completed in a timely fashion…even in inclement weather! We absolutely LOVE our new aluminum fence which has added to our curb appeal…also very affordable pricing! We highly recommend ERGEON!

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

We have been shopping for a fence…

We have been shopping for a fence installation company and we are glad we found these guys. Our experience with the scan and set up of our fence was flawless. The rep was very helpful and knowledgeable about the product and process.

March 14, 2026
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Rated 5 out of 5 stars

Dayne was so awesome

Dayne was so awesome! He walked me through everything and even showed me a model of how the fence would look when completed and it was very impressive! He took time to answer my questions and was also very kind and has a great sense of humor!

March 10, 2026
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Rated 5 out of 5 stars

Customer Service/Project Timeline

Gustova was the representative who assisted me. He was very pleasant and patient when making all the necessary changes I requested to the layout of my project. Once my decision was final, he forwarded the necessary paperwork for my deposit to have the work started within my time line. Again, thank you.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Wow Dayne great job

Dayne did an amazing job of breaking it down and covering every aspect and detail, from warm welcoming and introduction along with the credentials of the company to sell me and my wife our fence.

March 6, 2026
Unprompted review

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