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Rated 1 out of 5 stars

Ignored emails to cancel order Ordered via their ebay store, I got this EVERBRITE solution but discovered it will not arrive until mid December 2020, more then month!, tried contacting them but they... See more

Rated 1 out of 5 stars

Bait and Switch and not even a similar item. Ordered a table and got 3 bottles of sugar free syrup from Vitacost (who I called and they said order was from a 3rd party vendor so no info given -even th... See more

Company replied

Rated 1 out of 5 stars

Ergode booksellers are not booksellers who have an inventory of their own. They are known as "bookjackers", people who post other sellers books as their listings and then when they get an order have t... See more

Company replied

Rated 1 out of 5 stars

Items ordered, never shipped, provides a tracking number that USPS cannot find, claims the product is drop shipped from the manufacturer, then is back ordered, stalls with Sears, claiming to process r... See more

Company details

  1. Electronics Store

Information provided by various external sources

Ergode.com started its operations from June 2010. As an e-commerce website, it believes in catering to the shopping needs of its customers. Our team strives to maintain quality control for the deliverables at competitive prices. At Ergode.com, we believe in offering the best in class products across all categories. Our portfolio ranges from electronics to books, fashion clothing to baby toys, games to automotive parts, and so on. With around 2.5 million books mapped to 30+ genres, Ergode.com has millions of registered users. It also features the best budget deals on books, electronics, music, games, health and care products, and automotive, among others. Going ahead, we intend to become one of the leading e-commerce players in the world. Customer Support: In case of any queries or issues regarding order completion, kindly feel free to reach out...We are always there to listen to our customers 24x7. Get in touch and we would be happy to assist.


Contact info

1.2

Bad

TrustScore 1 out of 5

70 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Would not refund money

They claimed the item was damaged in shipment, and 3 different times over a 2-month period, they claimed they had "processed my refund." I still haven't gotten my money back. Sears.com doesn't support customers at all in this, you'll just waste your time calling them.

August 27, 2015
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Rated 1 out of 5 stars

horrible experience

Ordered an item with them...received an email saying that the item was on backorder, which is weird because when I was ordering it indicated it was in stock. I attempted to look for the item again online, and saw that they were selling the item on their website for almost double the price. Very fishy. I confronted them and they said they would look into it. Liars. They returned my money with no explanation. Not an ethical company to do business with apparently. They should honor their sales prices and not lie about what they have in inventory.

March 20, 2015
Unprompted review
Rated 3 out of 5 stars

Convenient

The automotive electronics that I ordered from this website didn’t work well for me. But the thing I appreciate about ergode.com is that the online retailer was very responsive when I requested to return the product. They completed the entire return process in proper way and it just took them couple of days. I also received an appropriate refund from the online store. I would love to shop again here and buy something for my needs.

January 19, 2015
Unprompted review
Rated 1 out of 5 stars

Ridiculous

I have been waiting for a return ticket for a defective item. Each time I call they say they are going to escalate my issue and to give them 2-3 days It has now been 12 days since I contacted them. They wanted me to take pictures of the item which had no physical damage, it just does not work properly, I sent the pictures and still no return ticket. I will be contacting the BBB, this is utterly ridiculous!!!

December 1, 2014
Unprompted review
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Rated 1 out of 5 stars

Overpriced shipping

I was getting ready to place my 1st order with them today, for 6 Pink Ribbon Items that donate to (Breast Cancer Research Foundation) including 2 ea individual packages of 3 sharpie pen and 3 pentel gel ink pens, 1 pink letter opener, 1 ea pink ribbon correction tape. All items totalling 1 lb or less in weight and Total cost of items $22.16 (THINKING AWESOME RIGHT)? (WRONG) now the regular shipping of $40.84. Thinking to myself 40.84-22.16 = 18.68 for shipping witch in itself is too high, but WAIT!!! being curious I proceeded to checkout to see final total expecting to see $40.84 for a good laugh then the actual total came up of $63.00 (yes this is correct amount). I then canceled my order after reviewing company and finding mostly good reviews. Just don't understand. I am not going to pay extra 40.84 for items only costing 22.16. I will just go to Staples instead and pay little price without any shipping. Gave stars only because of unacceptable shipping

September 19, 2014
Unprompted review
Rated 5 out of 5 stars

Fast, real product.

I saved 47% on my door opening by ordering from them. It arrived fast. It isn't a cheaply made knockoff. What more can you ask for when ordering over the internet?

July 24, 2014
Unprompted review
Rated 5 out of 5 stars

Extremely happy to shop at Ergode

My mother will get very happy to see what i bought for her this Christmas .It is necklace and earring set, Yes this gift is little bit expensive but when i hold it, was looking extremely gorgeous .I saw many jewelries in 80$ , 70$ also .I like the customer service they helped me a lot to search perfect gift .I would like to recommend ergode.com to all .

December 7, 2012
Unprompted review

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