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Ergolover Reviews 1

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TrustScore 3.5 out of 5

3.4

Occupational Health Service
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Company details

  1. Occupational Health Service

Written by the company

www.ergolover.com ergonomic office chair for relieving back pain *Up to 10 years warranty / 30 Days for Returns *Easy to assemble (10 minutes by 1 person)

Contact info

3.4

Average

TrustScore 3.5 out of 5

1 review

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Rated 3 out of 5 stars

Missing parts and damage parts on “Ergolover Chair”

I ordered the chair on 19 December 2023, received on 4 January 2024, and just assembled today…26 January 2024.

Found the following items:
1) Missing (N) M6*30=2 pcs on “B2” part
2) Broken 1 pcs of part “B1” going into “B2”
Please see attached photos.

Please send me the missing and damaged parts listed above as soon as possible.

Best regards

Peter Pridanonda
909-896-6414

January 26, 2024
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Reply from Ergolover

Dear Peter Pridanonda
We are very apologize for the inconvenience caused during that period due to a surge in orders and holiday-related delays. Normally, deliveries are expected within 5-7 days. I haven't seen the photos you mentioned, making it challenging to assess any missing or damaged parts. Our customer support team at support_us@ergolover.com has been notified and will reach out to you promptly to address the issue. Please check your email for further assistance. We are committed to ensuring the satisfaction of every Ergolover customer.

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