I bought something 4 months ago and just recently got around to using it after an uptick in libido following TRT therapy. The charger port became loose and wouldn’t charge and without any demeaning qu... See more
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See what reviewers are saying
I bought a product that turned out to be defective. They sent out a replacement product, fingers crossed it continues to work. Leah H., a representative of the company was very helpful, cordial and ex... See more
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If it could be 0 it would be zero. I purchased a product and because they choose to use UniUni as their delivery service instead of proper reputable delivery couriers like UPS,FEDEX, and USP... See more
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Besides the usual quick turnaround in shipping, the products are innovative, compact and enjoyable. My junk is large so the challenge is buying size appropriate sleeves for Fleshy. The Minx sleeve is... See more
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Company details
About Erojoy
Written by the company
Formerly known as Fleshy (GetFleshy.com), Erojoy.com is the same trusted company with a new name and a bigger vision.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
Contact info
United States
- erojoy.com
4.3
Excellent
562 reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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My Fleshy Thrust's fine and works well
My Fleshy Thrust's fine and works well. Good toy to have when you want some alone time HAHA
October 8, 2024
Reply from Erojoy
Hello Jack, Thank you for sharing your feedback! We're happy to hear that your Fleshy Thrust is working well and giving you quality alone time! It's great to know you're enjoying your purchase—hope it continues to bring you satisfaction!
As stated in many other posts
As stated in many other posts, you will not orgasim, it feels good if you just want a massage, but other than that exceedingly disappointing. Its too slow, suction is mediocre and the modes, you can tell the difference when you 1st press it but after that, its all the same. Vibration is eeehhh...would be better if faster, girlfriend tried playing with it on me and she had to keep getting me erected over and over, finallybwe just stopped using it. Not really worth the money at all. Very disappointed and since its used...cant return, however i think that policy is in place due to how many would be returned. Cleaning is a bit of a chore. Have not had electrical issues, but only used it 1x.
October 10, 2024
Unprompted review
Reply from Erojoy
Thank you for sharing your honest feedback. We always aim to provide a great customer experience, so we’re sorry to hear the product didn’t meet your expectations. While it sounds like it wasn’t quite the right fit for you, we’d love the opportunity to help resolve any concerns or answer any questions you might have.
Please feel free to reach out to our customer support team, and we’ll do our best to assist you further.
JUST DIDN'T WORK
I took it out of the box charged it up and it just does not work.
I contacted the merchant to return it due to it not working. I received an email asking what's the problem. I responded to them and haven't heard from them since.
I had to enter a credit card charge dispute.
TERRIBLE CUSTOMER SERVICE!!!
September 26, 2024
Unprompted review
Reply from Erojoy
Thank you for sharing your experience with us. I’m sorry to hear that the product wasn’t working as expected and that you haven’t received a timely response. We take customer service very seriously, and we want to make things right for you.
Please reach out directly to our customer support manager, Leah, at leah@getfleshy.com, and she’ll personally ensure that your issue is resolved as quickly as possible. We understand how frustrating this must be and appreciate your patience.
We’re committed to improving your experience and hope to have the opportunity to assist you further.
Companies need more people like this
Paris does an excellent job! Very professional, nice, and an all around good person. If you got a problem, she'll get It taken care of in a timely manner. Awesome!
October 9, 2024
Unprompted review
Reply from Erojoy
Hi Jeremy, Thank you so much for your kind words! We’re thrilled to hear that Paris could assist you professionally and efficiently. We truly appreciate your feedback and are always here for further help!
Customer service is great!
I haven't had this good customer service for so long. I was very upset with how my Fleshy Pro worked and emailed customer service. They responded very fast and sent me a new unit for free! All I did was to prove that my unit is broken. I hope all company is like this! Keep it up Fleshy!
October 2, 2024
Reply from Erojoy
Hi Sammy, Thank you so much for your fantastic feedback! We're thrilled to hear that our customer service team resolved the issue quickly and got you a replacement unit. We appreciate your kind words and will continue to provide the best service possible. If you need anything else, feel free to reach out anytime!
Leah H
Leah H. was the customer service rep that helped me. She did an amazing job! She made this super easy for me and I really appreciate that. She was polite, knowledgeable and so very helpful. I'm glad she worked on my help ticket.
October 3, 2024
Unprompted review
Reply from Erojoy
Hello JP, Thank you so much for your kind words! We're thrilled that Leah made the process smooth and easy for you. We'll be sure to pass along your compliments to her. If you ever need further assistance, don’t hesitate to reach out!
Reply from Erojoy
Hello James, thanks for the awesome feedback! We're thrilled to hear that you're enjoying the experience and that it feels just right. If you ever need anything, don’t hesitate to reach out!
I have been going back and forth 13…
I have been going back and forth 13 times with Leah H. Im not sure what country she is from but I said that I needed to see if warrenty would cover getting a replacement sleeve. They wanted a recipt. I told her I bought it from Amazon. She insisted on a recipt from amazon. I said I don't have it and can't find it on Amazon site. She still refuses to do anything with out a recipt. I finally said look ill pay for it myself if you can tell me what item number to order to get a new sleeve for the fleshy pro. Still She wouldn't help me. She is in customer service. I hope her supervisor gets to see this. (A dissatisfied customer. Hech i even sent them the pictures they wanted.
Mike :-(
September 29, 2024
Unprompted review
Reply from Erojoy
Hi Mike, Thank you for your feedback. As per our policy, we require proof of purchase to validate warranty claims. Since we couldn’t locate any order history under your name, we were unable to process your request. Our replacement sleeves and warranty services are exclusively available to customers who have purchased directly from us. Without a verified purchase, we cannot extend warranty coverage or provide replacement parts.
We hope you understand the need for this policy to ensure fair service for all customers.
Awesome customer service, great product
Had a little charging issue with my first unit and emailed customer service.
Paris R. was awesome, got me set up with a replacement in no time at all.
Product is good. Get one. :)
September 10, 2024
Unprompted review
Reply from Erojoy
Hello Chris, Thank you for sharing your experience! We’re glad to hear that Paris quickly helped you with a replacement and that you're enjoying the product now. If you need anything else, feel free to reach out anytime.
Great customer support
Customer support was so prompt and nice. Paris in particular was brilliant getting back to me. She was prompt, understanding and had a good sense of humor. I would def recommend and use again.
September 11, 2024
Unprompted review
Reply from Erojoy
Hi Shane, Thank you for your fantastic feedback! We're glad to hear that Paris provided prompt, understanding service with a good sense of humor. It’s great to know you had such a positive experience, and we genuinely appreciate your recommendation. Please feel free to reach out if you need anything else.
Leah H. is the BEST!
Leah H. in Support was wonderful to work with and did an exceptional job sending me a replacement product. Leah made the entire process hassle-free and extremely easy. Thank you, Leah, for your assistance and hard work!
September 9, 2024
Unprompted review
Reply from Erojoy
Thank you so much for your kind words! We’re delighted that Leah made the replacement process smooth and hassle-free for you. Your feedback means a lot to us, and we’ll surely pass along your appreciation to Leah. Please don’t hesitate to reach out if you need further assistance.
Reply from Erojoy
Hello Art, Thanks for your review! We’re thrilled to hear you’re enjoying your Fleshy Pro and the free lube that comes with it. Please let us know if you have any other feedback or need further assistance!
Excellent Customer Service
Clear information and instruction, as well as good response time. Paris was my costumer service agent and everything ran smoothly. Thank you!
August 30, 2024
Unprompted review
Reply from Erojoy
Hi David, thank you for your feedback! We’re glad to hear that Paris provided clear information and a quick response, making your experience a smooth and hassle-free one. If you need anything else or have any questions, feel free to reach out anytime!
Trust and professionalism.
Paris was very professional when I had a part break on the pro. With an email Paris was able to see the issue and she sent a replacement pro. Thanks and standing by customers warranty and trust.
August 29, 2024
Unprompted review
Reply from Erojoy
Hello there. Thank you for your feedback! We're glad Paris could assist you promptly and professionally with the replacement. Standing by our warranty and earning your trust are top priorities for us.
Please don't hesitate to reach out if there's anything else we can do for you.
Paris was super helpful
Paris was super helpful. Best customer service I’ve ever had.
August 29, 2024
Unprompted review
Reply from Erojoy
Hi David, thank you for your kind words! We're delighted that Paris provided you with the best customer service experience. We’re always here to help, so don’t hesitate to ask if you need anything else.
Paris R
Paris R. Made the replacement/exchange experience simple and easy. The way customer service should work!
August 22, 2024
Unprompted review
Reply from Erojoy
Hi Anthony, thank you for your feedback! We're thrilled that the replacement/exchange process was simple and easy for you. We strive to make customer service as smooth as possible, and it’s great to know we hit the mark.
If you need anything else or have any questions, feel free to reach out.
Fast response to customer problems.
Fast response to customer problems.
Fast resolution.
August 6, 2024
Unprompted review
Reply from Erojoy
Hello Art, thank you for your feedback! We're committed to providing quick responses and efficient resolutions, so it's great to hear that you had a positive experience. If you need anything else, just let us know!
Fleshy products and support deliver as promised
Fleshy products deliver as promised! Especially the Fleshy Rumble. And now I know their customer support is excellent. The customer support representative, Paris R. was quick to respond to my email, understood my issue and took quick action to resolve it. After sending photos of the issue, it was resolved within in 24 hours. So glad I chose Fleshly for my adult products!
August 16, 2024
Unprompted review
Reply from Erojoy
Hello Scott, thank you so much for your great review! We're thrilled that our products were delivered as promised and that Paris could assist you quickly and efficiently. Our team strives to provide top-notch support, and we're glad your issue was resolved within 24 hours. We're happy you chose Fleshy for your adult products and look forward to serving you again!
I accidentally used my old address as…
I accidentally used my old address as the shipping address and Paris R. was very considerate when I reached out for help for the situation! The shipping time was very quick from when I first made contact and I appreciate the assistance!
August 14, 2024
Unprompted review
Reply from Erojoy
Hello Joel, thank you for sharing your experience! We're so glad Paris was able to assist you with the address mix-up and that everything was handled quickly. We appreciate your kind words and are happy we could make the process smooth for you. If you need anything else, don’t hesitate to reach out!
I love my new Fleshy Pro
I love my new Fleshy Pro! It gets the job done for sure! Highly recommended.
August 15, 2024
Unprompted review
Reply from Erojoy
Hello William, thank you for the awesome review! We're thrilled you're loving your new Fleshy Pro, and it's working well for you. Your recommendation means a lot to us. If you ever need anything, feel free to reach out!
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