I bought something 4 months ago and just recently got around to using it after an uptick in libido following TRT therapy. The charger port became loose and wouldn’t charge and without any demeaning qu... See more
Company replied
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I bought something 4 months ago and just recently got around to using it after an uptick in libido following TRT therapy. The charger port became loose and wouldn’t charge and without any demeaning qu... See more
Company replied
I bought a product that turned out to be defective. They sent out a replacement product, fingers crossed it continues to work. Leah H., a representative of the company was very helpful, cordial and ex... See more
Company replied
If it could be 0 it would be zero. I purchased a product and because they choose to use UniUni as their delivery service instead of proper reputable delivery couriers like UPS,FEDEX, and USP... See more
Company replied
Besides the usual quick turnaround in shipping, the products are innovative, compact and enjoyable. My junk is large so the challenge is buying size appropriate sleeves for Fleshy. The Minx sleeve is... See more
Company replied
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The Fleshy Pro Masterbation Toy for Men is a bad investment. If your penis is larger than 4" long and 2 fingers in width, it will not fit because it is made way too small and I feel the electronics are made poorly and the entire unit does not work effectively. Returns are not accepted once the seal has been opened on the outer packaging and purchasing a XL sleeve for an additional $25 does not fix the problem... Total Rip Off!!!

Reply from Erojoy
Paris provided excellent customer service. I made the company aware of the problem I was having and they made it right . Most companies don’t provide customer service but this company does , and did so quickly . They stand behind their products and if a product fails they do the best any company can to make it right .

Reply from Erojoy
Paris R was quick to respond and take care of the issue very fast.

Reply from Erojoy
Had an issue with the first one sent, emailed company. Paris reached out and got the situation handled and a replacement on the way. Very impressed with the customer service.

Reply from Erojoy
Great customer service, I accidentally put in the wrong address for the order and they responded quickly and were polite and handled it quickly with no fuss. I was being helped by Leah H, and she was kind and understanding in helping me with the problem. Overall, it was a pleasant experience.

Reply from Erojoy
Excellent service and good price. Delivery was fast and on time.

Reply from Erojoy
I received support from Paris R when my fleshy pro stopped working. She was very friendly, quick and helpful. Top notch customer support!

Reply from Erojoy
I received a defective product and contacted customer service. I explained the problem to Paris, who then asked me to send a video showing the malfunction. I sent the video earlier today, and she has already arranged to send me a replacement product, at no expense to me.
As a first time customer, I am very pleased with this company, and especially the assistance from Paris at Customer Support. Thank you!

Reply from Erojoy
Paris, the employee that i worked with, was so very easy to wotk with and once she knew of my warranty issue, she immediately assisted me with getting my item replaced under warranty. I'll definitely recommend your company to my friends.

Reply from Erojoy
Paris is great and deserves a promotion

Reply from Erojoy
Very good customer service and replies quick
And person who helped me multiple times was Paris very helpful

Reply from Erojoy

Reply from Erojoy
My Fleshy Pro stopped working. I emailed support and Paris responded quickly. She resolved the issue by sending a replacement. Excellent support.

Reply from Erojoy
Your customer service representative, Paris R., was kind, non-judgmental, and friendly. She turned a potentially awkward transaction into something completely stress free. I'm sticking with your product solely because of her. Whatever you're paying her, pay her more.

Reply from Erojoy
I was about to give this to a buddy for his bachelor party but ended up using it for myself. lol

Reply from Erojoy

Reply from Erojoy
Customer service representative was friendly, helpful, and addressed all issues professionally in a timely manner.

Reply from Erojoy
Awsome customer service!
I had a power issue where it would just shut off and not turn on unless it was plugged in. Then, it would just shut off again and not hold charge. After paying 200$ (then seeing it advertised for 150$ shortly after.. which was kind if irritating) I didn't even get to finish using it once.
I had to record a 3 minute video of it malfunctioning and send a link to customer service. I thought they were going to make this a hassle and not replace it or send a replacement battery or something.
That wasn't the case. They're sending a replacement unit. I was pleasantly surprised to hear that. I'm 37 and after being in committed relationships since I was 15, I haven't been happier being single the last few years.

Reply from Erojoy
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