Erojoy Reviews 

562
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought something 4 months ago and just recently got around to using it after an uptick in libido following TRT therapy. The charger port became loose and wouldn’t charge and without any demeaning qu... See more

Company replied

Rated 5 out of 5 stars

I bought a product that turned out to be defective. They sent out a replacement product, fingers crossed it continues to work. Leah H., a representative of the company was very helpful, cordial and ex... See more

Company replied

Rated 1 out of 5 stars

If it could be 0 it would be zero. I purchased a product and because they choose to use UniUni as their delivery service instead of proper reputable delivery couriers like UPS,FEDEX, and USP... See more

Company replied

Rated 5 out of 5 stars

Besides the usual quick turnaround in shipping, the products are innovative, compact and enjoyable. My junk is large so the challenge is buying size appropriate sleeves for Fleshy. The Minx sleeve is... See more

Company replied

Company details

About Erojoy

Written by the company

Formerly known as Fleshy (GetFleshy.com), Erojoy.com is the same trusted company with a new name and a bigger vision.

At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.

Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.

Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.

Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.

Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

562 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(562)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fleshy Pro Does Not Work Effectively

The Fleshy Pro Masterbation Toy for Men is a bad investment. If your penis is larger than 4" long and 2 fingers in width, it will not fit because it is made way too small and I feel the electronics are made poorly and the entire unit does not work effectively. Returns are not accepted once the seal has been opened on the outer packaging and purchasing a XL sleeve for an additional $25 does not fix the problem... Total Rip Off!!!

July 6, 2024
Unprompted review
Erojoy logo

Reply from Erojoy

Hello John, we’re sorry that our product did not meet your expectations. We strive to provide products that cater to various needs and sizes. So that you know, we offer an XL sleeve specifically designed for a thicker penis. We value your feedback and would like to assist you further. Please email our support team at support@getfleshy.com, and we'll be happy to help resolve this issue for you.

Rated 5 out of 5 stars

Paris provided excellent customer…

Paris provided excellent customer service. I made the company aware of the problem I was having and they made it right . Most companies don’t provide customer service but this company does , and did so quickly . They stand behind their products and if a product fails they do the best any company can to make it right .

July 8, 2024
Unprompted review
Erojoy logo

Reply from Erojoy

Hi John, thank you for your wonderful review! We're delighted that Paris provided excellent customer service and promptly resolved your issue. It's important to us to stand behind our products and ensure our customers are satisfied. If you need any further assistance, feel free to reach out. We appreciate your support!

Rated 5 out of 5 stars

Paris R was quick to respond and take…

Paris R was quick to respond and take care of the issue very fast.

July 8, 2024
Unprompted review
Erojoy logo

Reply from Erojoy

Thank you for your feedback! We're glad Paris R quickly responded and resolved your issue. If you need any further assistance, don't hesitate to contact us.

Rated 5 out of 5 stars

Had an issue with the first one sent

Had an issue with the first one sent, emailed company. Paris reached out and got the situation handled and a replacement on the way. Very impressed with the customer service.

July 6, 2024
Unprompted review
Erojoy logo

Reply from Erojoy

Hello Mac, thank you for your review! We're sorry about the initial issue. We're thrilled to hear that Paris could help resolve it quickly and send a replacement. We appreciate your kind words and are glad you’re impressed with our customer service. If you need anything else, don't hesitate to reach out!

Rated 5 out of 5 stars

Great Customer Service

Great customer service, I accidentally put in the wrong address for the order and they responded quickly and were polite and handled it quickly with no fuss. I was being helped by Leah H, and she was kind and understanding in helping me with the problem. Overall, it was a pleasant experience.

July 5, 2024
Unprompted review
Erojoy logo

Reply from Erojoy

Hello Eric, thank you for the wonderful review! We're delighted that Leah H provided you with such prompt and courteous service. We're glad we could resolve the address issue quickly and make your experience a pleasant one. If you need any further assistance, please don't hesitate to reach out!

Rated 5 out of 5 stars

Excellent service and good price

Excellent service and good price. Delivery was fast and on time.

June 28, 2024
Erojoy logo

Reply from Erojoy

Hello there, thank you for the great review! We're glad to hear you were happy with our service and pricing. It's awesome that your delivery was fast and on time. If you need anything else, we're here to help!

Rated 5 out of 5 stars

I received support from Paris R.

I received support from Paris R when my fleshy pro stopped working. She was very friendly, quick and helpful. Top notch customer support!

July 4, 2024
Unprompted review
Erojoy logo

Reply from Erojoy

Hey Nathan, thanks for the awesome review! We're thrilled that Paris provided you with such great support. We'll be sure to pass along your kind words to her. If you need anything else, just let us know!

Rated 5 out of 5 stars

Does the trick

Does the trick, easy to clean. I higly recommend!

July 1, 2024
Erojoy logo

Reply from Erojoy

Hello Ray, thanks for the great feedback! We're glad it's doing the trick and is easy to clean. Thanks for the recommendation! If you need anything else, feel free to reach out.

Rated 5 out of 5 stars

I received a defective product and…

I received a defective product and contacted customer service. I explained the problem to Paris, who then asked me to send a video showing the malfunction. I sent the video earlier today, and she has already arranged to send me a replacement product, at no expense to me.

As a first time customer, I am very pleased with this company, and especially the assistance from Paris at Customer Support. Thank you!

June 28, 2024
Unprompted review
Erojoy logo

Reply from Erojoy

Hello Michael, thank you for sharing your experience. We're sorry about the initial issue. We're glad Paris could assist you quickly and efficiently. It's wonderful to hear that you're pleased with our service as a first-time customer. We'll be sure to pass along your kind words to Paris. Thanks again, and if you need anything else, we're here to help!

Rated 5 out of 5 stars

Paris

Paris, the employee that i worked with, was so very easy to wotk with and once she knew of my warranty issue, she immediately assisted me with getting my item replaced under warranty. I'll definitely recommend your company to my friends.

June 27, 2024
Unprompted review
Erojoy logo

Reply from Erojoy

Hi Todd! Thanks so much for your kind words. We're thrilled to hear that Paris was able to help you out with your warranty issue so smoothly. We appreciate your recommendation and are always here if you need anything else.

Rated 5 out of 5 stars

Paris is great and deserves a promotion

Paris is great and deserves a promotion

June 24, 2024
Unprompted review
Erojoy logo

Reply from Erojoy

Hello John, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Paris. We'll make sure to pass along your praise.

Rated 5 out of 5 stars

Very good customer service and replies…

Very good customer service and replies quick
And person who helped me multiple times was Paris very helpful

June 21, 2024
Unprompted review
Erojoy logo

Reply from Erojoy

Hi there! Thanks for the feedback! We're glad you had a great experience with our customer service. We'll make sure Paris knows how much you appreciate her help. If you need anything else, don't hesitate to reach out.

Rated 5 out of 5 stars

Paris was helpful and friendly

Paris was helpful and friendly

June 19, 2024
Unprompted review
Erojoy logo

Reply from Erojoy

Hi Ashley, thanks for the shoutout! We're thrilled to hear that Paris was helpful and friendly. If you need anything else, don’t hesitate to reach out.

Rated 5 out of 5 stars

Paris resolved my issue perfectly

My Fleshy Pro stopped working. I emailed support and Paris responded quickly. She resolved the issue by sending a replacement. Excellent support.

June 16, 2024
Unprompted review
Erojoy logo

Reply from Erojoy

Helo Kevin, thanks so much for sharing your experience! We're glad to hear that Paris was able to help you out quickly and get a replacement sent your way. If you need anything else, don't hesitate to reach out. Enjoy your Fleshy Pro!

Rated 5 out of 5 stars

Works great

Works great. Good suction and vibration!

April 17, 2024
Erojoy logo

Reply from Erojoy

Hello Joaquin, we're glad to hear that you're enjoying the Fleshy toy. If you have any other feedback or need assistance with anything, please don't hesitate to let us know. We're here to help!

Rated 5 out of 5 stars

Paris R

Your customer service representative, Paris R., was kind, non-judgmental, and friendly. She turned a potentially awkward transaction into something completely stress free. I'm sticking with your product solely because of her. Whatever you're paying her, pay her more.

June 10, 2024
Unprompted review
Erojoy logo

Reply from Erojoy

Hello Michael, thank you for your wonderful feedback! We're thrilled that Paris R. provided such excellent service and made your experience stress-free. We'll be sure to pass along your kind words to her. We're glad to have you as a loyal customer!

Rated 5 out of 5 stars

Discreet shipping and fast delivery

I was about to give this to a buddy for his bachelor party but ended up using it for myself. lol

June 9, 2024
Erojoy logo

Reply from Erojoy

Hi Kurtis, that's fantastic! We're glad to hear you're enjoying it. We've got you covered if you need another one for your buddy's bachelor party. Thanks for sharing your story with us!

Rated 5 out of 5 stars

Warranty issues

Paris handled my problem quickly and professionally.

June 7, 2024
Unprompted review
Erojoy logo

Reply from Erojoy

Hi Channon, thank you for your feedback! We're glad to hear that Paris was able to resolve your problem quickly and professionally. If you need any further assistance, don't hesitate to reach out!

Rated 5 out of 5 stars

Pleasant customer service

Customer service representative was friendly, helpful, and addressed all issues professionally in a timely manner.

June 6, 2024
Unprompted review
Erojoy logo

Reply from Erojoy

Hi Liam, thank you so much for your kind words! We're delighted that our customer service representative could assist you effectively. Your satisfaction is our top priority, and we appreciate your feedback!

Rated 5 out of 5 stars

Awsome customer service!

Awsome customer service!

I had a power issue where it would just shut off and not turn on unless it was plugged in. Then, it would just shut off again and not hold charge. After paying 200$ (then seeing it advertised for 150$ shortly after.. which was kind if irritating) I didn't even get to finish using it once.

I had to record a 3 minute video of it malfunctioning and send a link to customer service. I thought they were going to make this a hassle and not replace it or send a replacement battery or something.

That wasn't the case. They're sending a replacement unit. I was pleasantly surprised to hear that. I'm 37 and after being in committed relationships since I was 15, I haven't been happier being single the last few years.

June 6, 2024
Unprompted review
Erojoy logo

Reply from Erojoy

Hello Marcus, Thank you for sharing your experience! We're sorry to hear about your initial issues. We're glad our customer service could resolve them by sending a replacement unit. We aim to make the process as hassle-free as possible. We appreciate your understanding and hope you enjoy your new unit. If you need further assistance, feel free to reach out. We're happy to hear you're enjoying your time and newfound happiness!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look