The bag is high quality and does what it's supposed to do. I would give five stars but the package took a long time to arrive.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Product is as advertised. 1
Company replied
It's fix, my knees perfectly. That's what was good about it.
Company replied
I was searching for a durable, waterproof backpack and Erozul popped up. I was impressed with the layout of facts of your products. I read the reviews and was satisfied to purchase a black backpac... See more
Company replied
Company details
Written by the company
Inspired by Passion and Love Erozul was Founded in 2020 in California, We set out to create a better smell proof storage experience for the world!
Contact info
95368, Salida, United States
- info@erozul.com
- erozul.com
4.4
Excellent
393 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love my new bags
Love my new bags. Bought one for my brother for Christmas. Can't smell anything.
November 15, 2023
Reply from Erozul
We appreciate your business, thank you for sharing your review!
Product is high quality
Product is high quality, performance as advertised and received fast and accurate service
October 31, 2023
Reply from Erozul
Thank you so much for sharing your review! We appreciate your business
Quick shipping
October 16, 2023
Reply from Erozul
We strive to provide prompt shipping and we're pleased to hear you enjoyed your shopping experience!
Worth the investment
Honestly it's the best decision I could've made. The smell proof case definitely lives up to containing any odor. I absolutely love it and will be ordering the backpack soon for on the go. Definitely a great investment.
October 6, 2023
Reply from Erozul
Thank you for sharing your review! We appreciate your input and hope you enjoy your new Erozul bag!
Bag is insanely awesome
Bag is insanely awesome! Thanks so much! Had me sketched for a second with the ID verify, thinking it was a scam. But definitely worth the slight nervousness. Lmao. Highly recommended!
October 11, 2023
Reply from Erozul
Thank you for your review, sometimes we do have to confirm the purchasers information to protect our customers from potential fraud, this is just an extra layer of protection we offer to our customers!
Small c vault
Ok love your products, until I ordered the small c vault with the screw lid. They don’t stay sealed!!! Ok so it’s not the best product but the return process was the killer it took forever to get a response, I never received an RMA number which, according to your site you need in order to return a product. I returned it anyway and did get a refund less 15% and shipping. If your product does not work I have issue with paying a restocking fee
October 1, 2023
Reply from Erozul
We apologize for the inconvenience, we inspected the CVaults that were returned and they were working properly, in cases like this we do take a restocking fee. We appreciate your feedback
No customer service
Order was filled, but products did not work. Attempted to contact customer service twice, and have received no replies. I would not recommend this company.
June 30, 2023
Unprompted review
Reply from Erozul
Thank you for sharing your shopping experience!
Fast, free shipping FTW
Fast, free shipping. Erozul sells the smaller "twist" C-Vault models, which seem to be harder to find. I'm a happy customer and all my flower stays perfect after harvest.
September 25, 2023
Reply from Erozul
Thank you so much for sharing your review with us, we appreciate your input and thank you for your business!
It’s a good thing to have
September 23, 2023
Reply from Erozul
We're pleased to hear that you're enjoying your new Erozul gear! We look forward to providing you with all of your smell proof needs!
Reply from Erozul
Thank you for sharing your experience, we appreciate your business!
Great overall experience and product
Great overall experience and product! Got the item on sale but even their standard price seems fair. The bag locks and zips easily and it’s simple to customize the code. It’s majority smell proof from a normal scenario and will work for keeping strangers from questions. However freinds and I swear we can still smell through it if we put the bag to our face and smell, which makes me doubt that it’s K9 proof.The bag once opening has many well make compartments to slide items in or just place between the dividers. Slightly on the small side but still able to fit the essentials. Only downside is the middle flap that is essiantal for separation in the bag but if you put anything in the top portion then it bulges and makes it difficult to close the bag. Overall it’s just as described and shipped fast. I am pleased and would buy from this company again. (PS. They gave me 4 gold reflective stickers)
September 8, 2023
Reply from Erozul
Thank you so much for your thoughtful review and input, we always appreciate hearing what our customers think of our products and we will use your input for considerations on future productions!
Excellent bag!!!!
Excellent bag!!!!! Got here in a timely fashion. I am recommending this to all my friends
September 15, 2023
Reply from Erozul
Thank you so much for sharing your experience, we appreciate your business and hope to provide you with more smell proof storage solution in the future!
Everything was as promised with no…
Everything was as promised with no problems. Just the way it show be.
August 30, 2023
Reply from Erozul
Thank you for taking the time to share your experience with others! We strive to provide an easy and pleasant shopping experience and it sounds like we hit the mark!
Loyal Customer
I love the entire line of products. Everything has always been excellent quality and performs as purported. Ordered from Erozul more than once. Excellent customer service team. When the item I ordered was out of stock I was contacted and offered the next option up from my original selection or a full refund. I chose the upgrade. I would like to stress how much this type of customer service is disappearing. Erozul is getting it right. If it's not right they make it right. How much else could you ask for?
August 31, 2023
Reply from Erozul
Thank you so much for taking the time to share your review and thoughts with us and others! We pride ourselves on offering excellent products and customer service. It is our goal to make sure that every customer enjoys their shopping experience, and we are always available to assist if customers have issues or questions! Thank you so much for shopping with us, and for your kind words. We hope to provide you with all of your Smell Proof Storage needs!
Never got my product
August 28, 2023
Reply from Erozul
Hi Roger, our tracking shows the item was delivered on September 19th. If you have any issues or questions please reach out to us and we will be happy to assist further!
The only criticism I have is......
The only criticism I have is....... no duffle bag???? I love these products. Secure, no smells, durable quality. Lifetime customer!
September 3, 2023
Reply from Erozul
Thank you so much for the amazing review! Good News!!!
We launch our travel duffel bag line this holiday season.
Stay tuned... :-)
Erozul Team
Great size bags and can’t smell…
Great size bags and can’t smell anything. I’m going back for more and certainly appreciate the price points that don’t break the bank.
September 2, 2023
Reply from Erozul
Thank you for sharing your review! We hope to provide you with all of your future smell proof needs!
Reply from Erozul
Thank you for sharing your review, Michael! We appreciate your business!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.