Great service. Product exactly as described and arrived a day earlier than planned. Delivery driver called beforehand (as requested) and we were able to take delivery without any issues. Had previousl... See more
Company replied
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See what reviewers are saying
I have been ordering Le creuset products from this store (I placed several separate orders). Everything arrived in perfect condition and in a short time. Lina from Erresse was great! We communicated t... See more
Company replied
I ordered the Emile Henry Bread Cloche on the 2nd of December. It was processed and shipped on the 3rd. It arrived on my doorstep on the morning of the 9th of December, all the way from Italy. I'... See more
Company replied
Very well packaged and delivered via UPS with accurate tracking information. Also Trusted Shops gave extra guarantee for the purchased goods. I can fully recommend the service. And the prices at th... See more
Company replied
Company details
Written by the company
Erresse è il negozio online di prodotti casalinghi che offre oggetti unici per la casa e la cucina, sintesi di design e funzionalità. I nostri articoli sono frutto di un’attenta ricerca con l’obiettivo di coniugare stile e bellezza, novità e tendenza.
Contact info
Via F.lli Villa, 20863, Concorezzo (MB), Italy
- +39 039 367319
- info@erresse-shop.it
- erresse-shop.it
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 26% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Erresse
Dear Tatiana,
we checked with the courier company and informed you that the parcel was delivered within the correct timeframe.
You confirmed to us that it had been received.
We are happy that everything went well!
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The shipment was quick and went smooth.
The shipment was quick and went smooth.
Thank you!
Greetings from Poland :)
February 6, 2024
Reply from Erresse
Thank you for your review. We are happy to have satisfied you with your purchase in our online shop.
See you soon!
ERRESSE
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Shipped very quickly and delivered…
Shipped very quickly and delivered exactly as described. Thank you very much!
Spedito molto velocemente e consegnato esattamente come descritto. Grazie mille!
February 9, 2024
Unprompted review
Reply from Erresse
We are happy to know that the purchase you made from us was appreciated. We always aim to give the best service as well as the best products.
ERRESSE
Excellent service
January 25, 2024
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
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Reply from Erresse
Thank you for the positive review. We always select the best products and services to ensure maximum satisfaction for our customers. We hope you will return soon to shop in our online shop.
ERRESSE
Super fast service
January 17, 2024
Reply from Erresse
We are happy to know that the purchase you made from us was appreciated. We always aim to give the best service as well as the best products.
ERRESSE
Fast, reliable and friendly
January 3, 2024
Reply from Erresse
Thank you for your kind review. We are happy to have met your requirements and hope to have you among our customers again.
ERRESSE
Free shipping over 60€ only for Italy
The website mentioned free shipping for orders over 60€, but they charged me to ship to Spain. I complained and they said that for international orders, you need to spend at least 100€. I would've done so if they had told me.
Also, the package took 13 days to arrive to Madrid!
January 4, 2024
Reply from Erresse
Dear Facundo,
we are sorry to read your comment but the site clearly states the information that shipping is free above €60 for Italy while shipping is free above €100 for abroad: our communication to customers is based on clarity and transparency. As for the delivery time, we have asked the courier to speed it up and tried to resolve this issue as well: we always do our utmost to guarantee an excellent service.
ERRESSE
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super positive
January 2, 2024
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
This was a great shopping experience
This was a great shopping experience. I will definitely be purchasing from this store again. The product arrived beautifully packaged and ahead of schedule.
January 8, 2024
Reply from Erresse
We are happy to know that the purchase you made from us was appreciated. We always aim to give the best service as well as the best products.
ERRESSE
Excellent Service
I bought a Dualit toaster from them. They organised the delivery immediately upon receiving my order. I ordered on 3 Jan; my order arrived on 5 Jan morning. AMAZING!!! And they had great prices too. I will definitely be shopping with Erresse again. I have told other people about how good they are! Highly recommended.
January 4, 2024
Reply from Erresse
Thank you for your review and for recommending our online shop! We are happy to have satisfied you!
See you soon!
ERRESSE
Fast
Fast , efficient and easy tracking. One bowl moved a bit in package but all was well wrapped.
December 28, 2023
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
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Excellent service
Excellent service, item dispatched quickly, packaging was good, Italy to England without any drama.
December 6, 2023
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Reply from Erresse
Thank you for your kind review. We are happy to have met your requirements and hope to have you among our customers again.
ERRESSE
Super reliable and fast delivery
November 26, 2023
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
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Excellent service
Excellent service, shipped on time and arrived early. Very clear web site.
December 4, 2023
Unprompted review
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Easy order
Easy order, very price competitive on high quality furnitures ! I recommend 100%
November 21, 2023
Reply from Erresse
We are happy to know that the purchase you made from us was appreciated. We always aim to give the best service as well as the best products.
ERRESSE
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
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