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Thank u so so much Erum for my…
Thank u so so much Erum for my beautiful suit I got today xx from the packing to the extra bangles in the box everything about is so touching thank u so much . Eid Mubarak card amazing also .. and the outfit was exactly as I wanted it’s like u had read my mind .. and the parcel came in time as promised .. despite
all delays for international deliveries.
Thank u again and Eid Mubarak to u and ur family xx
Zainab
Great Service
Great Service, fast and reliable, shipped well before the date given, and packaging was beautiful. Outfit was also great quality. Will be ordering more!!
Customer service was excellent from…
Customer service was excellent from start to finish. The lady i conversed with when i placed my order was kind, informative and made the whole process as smooth as possible to ensure i got my outfit earlier than i had anticipated. The outfit was beautifully sewn and absolutely loved the packaging..the little touches made the experience of ordering and receiving my outfit that little bit more special. Will definitely be ordering again in the future.
Pinko Review
The suit (Pinko) is absolutely stunning. The work is so intricate, the fabric is high quality, and the pink color is accurate. It has a heavy-ness to it that makes it look and feel good. If you’re thinking of purchasing go ahead! The customer service is also amazing!
Good quality, and on time delivery. good communication.
They are quick and replying back and responding. Communication is good. Delivery was fast and quality is amazing.
Lack of payment options
I really liked an outfit and wanted to buy it. But i couldn't pay via bank due to my bank's restrictions. I wished to pay via western union or remitly as I live abroad but that option was not available to me. The only option available for payment was an international bank transfer
Exceptional Service & Quality! 10/10
I had a wonderful experience with Erum Jamal. Their customer service is by far the best I’ve ever experienced from any Pakistani brand. When my first order didn’t fit properly, they went above and beyond by remaking the outfit and even covering the cost of international shipping. They were incredibly responsive via WhatsApp, making sure every detail of the fitting was just right. The quality of the fabric, the design, and the stitching is excellent. I’m genuinely impressed and will definitely be ordering again. Thank you for the outstanding service and craftsmanship!
Wrost customer service ever
Customer service is really really good.
I haven't receive my parcel yet so can't review that for now but as of customer service, I would say its 10/10. The response is very quick and the person was very nice and helpful.
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